Search UK public tenders and contract notices

Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 106–120 · every procedure in the catalogue, any stage.

  1. Planned · expected · not yet published

    Fraud, corruption and reporting On-Line

    NHS Business Services Authority · NHS & health · North East England

    This request for information process will be to used to engage potential suppliers in both the fraud and contact centre market places with capability and capacity to deliver a Fraud and Corruption Reporting On-line service.<br/>About NHSBSA…

    • Fraud audit services
    • Administrative services for business operations
    • Call centre
    • +4
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #04a6ce
  2. Closed Open procedure

    Secondary Contact Centre

    Platform Housing Limited · Nationwide (UK)

    Platform Housing Group is seeking proposals for a Secondary Contact Centre call handling service. This service will need to provide phone cover 24/7/365 to support the handling of calls during peak times, low resourcing, mandatory training …

    • Call centre
    Value
    £550k
    Term
    3 years
    Submit via
    ProContract (Due North)login required
    Published
    #04a300
  3. AwardedOpen procedure

    Wales Gypsy Roma and Traveller Advice and Advocacy Services

    Llywodraeth Cymru / Welsh Government · Wales (Cymru)

    The Welsh Government is procuring contract for a Gypsy, Roma and Traveller advice and advocacy service (“the Service”) for 2024-2028 on a pan Wales basis.

    Awarded to TROS GYNNAL PLANT

    • Provision of services to the community
    • Call centre
    • Civic betterment and community facility support services
    • +3
    Value
    £930k
    Term
    3 years
    Submit via
    Jaggaerlogin required
    Published
    #0469a2
  4. AwardedOpen procedure

    NHS Sussex Non-Emergency Patient Transport service (NEPTS) 23.922 CAN

    NHS SUSSEX INTEGRATED CARE BOARD · NHS & health · South East England

    NHS Sussex ICB (covering the patient population of West Sussex, Brighton & Hove, and East Sussex) are pleased to announce the award of a contract for a new Non-Emergency Patient Transport Service from 1st April 2025.

    Awarded to ERS Transition Limited trading as EMED Group Limited

    • Special-purpose road passenger-transport services
    • Call centre
    Value
    £230m
    Term
    10 years
    Submit via
    Atamis (Health Family)login required
    Published
    #03de4d
  5. Closed Negotiated procedure with prior call for competition

    Business Process Outsourcing

    Dwr Cymru Cyfyngedig · Nationwide (UK)

    DCC are looking for a suitably experienced and capable organisation to provide Business Process Outsourcing (BPO) for a number of back and front office activities. The BPO service provider will work with DCC's onshore teams to deliver its a…

    • Call centre
    Value
    Not published
    Term
    8 years
    Submit via
    Jaggaerlogin required
    Published
    #0492e3
  6. AwardedOpen procedure

    Scotland’s Domestic Abuse and Forced Marriage Helpline

    Scottish Government · Scotland

    The Scottish Government, on behalf of the Scottish Ministers has a requirement for the operation and management of Scotland’s Domestic Abuse and Forced Marriage Helpline. The helpline will operate 24 hours a day, 7 days a week over 365 days…

    Awarded to Scottish Women's Aid

    • Call centre
    Value
    Not published
    Term
    22 months
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #044512
  7. Planned · expected · not yet published

    P228 - Out of Hours Contact Contact Centre (EOI/Early market engagement)

    Westminster City Council · Local authority · Greater London

    The purpose of this Market Engagement is to appraise the market of Westminster City Councils (WCC) proposed approach to procuring an out of hours contact centre and to seek validation of market palatability and appetite for the delivery of …

    • Call centre
    Value
    £2.0m
    Term
    Not published
    Submit via
    portal not identified
    Published
    #04883f
  8. Closed Open procedure

    Historic England Customer Service Provision

    Historic England · Nationwide (UK)

    Historic England requires a Customer Service supplier to act as first point of contact for Historic England for general enquiries and as a filter for other enquiries, working to an agreed service standard. This is required Monday to Friday …

    • Call centre
    • Customer services
    Value
    £460k
    Term
    3.5 years
    Submit via
    In-tendlogin required
    Published
    #048604
  9. AwardedAward procedure without prior publication of a call for competition

    Get into Teaching Information Service

    Department for Education · Central government · Nationwide (UK)

    The Get into Teaching Information Service (GiTIS) is a candidate support service for potential teachers, offering guidance and advice to candidates through a Contact Centre and one-to-one adviser service. The main aim of GiTIS is to help as…

    Awarded to Teleperformance Ltd

    • Call centre
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #048548
  10. AwardedOpen procedure2 lots

    Victim Referral Service

    Police and Crime Commissioner for Dyfed Powys · Police & fire · Wales (Cymru)

    North Wales Police & Dyfed Powys Police are looking for Suppliers to provide a Victim Referral Service within their respective Force areas. The tender will be structured in Lots; Lot 1 - North Wales Police and Lot 2 - Dyfed Powys Police, an…

    Awarded to VICTIM SUPPORT · 2 awards

    • Other community, social and personal services
    • Call centre
    • Community health services
    • +2
    Value
    £4.8m
    Term
    5 years
    Submit via
    EU-Supply (CTM)public page
    Published
    #03fd0f
  11. Planned · expected · not yet published

    National Contact Centre

    NHS Blood and Transplant · NHS & health · Nationwide (UK)

    The provision of an omni channel National Contact Centre (NCC) solution focused on providing the right solution for our existing and prospective donors via their channel of their choice at a time of their choosing

    • Call centre
    • System and support services
    Value
    £35m
    Term
    Not published
    Submit via
    portal not identified
    Published
    #04785b
  12. Planned · expected · not yet published

    Media & Creative Services

    The Minister for the Cabinet Office acting through Crown Commercial Service (CCS · Central government · Nationwide (UK)

    Crown Commercial Service, as the Authority, intends to put in place an agreement for the provision of Media & Creative Services to be utilised by Central Government Departments and all other UK Public Sector Bodies, including Local Authorit…

    • Advertising services
    • Accounting, auditing and fiscal services
    • Advertising and marketing services
    • +30
    Value
    £1.4bn
    Term
    Not published
    Submit via
    portal not identified
    Published
    #047236
  13. Planned · expected · not yet published

    Pre-market Engagement Future Repairs, Maintenance and Capital Delivery

    Dacorum Borough Council · Local authority · East of England

    Dacorum Borough Council’s current Housing Repairs and Maintenance contract is due to expire in June 2025, however there is the option to extend this contract for a further 12 months. The Council are currently in the pre-procurement phase fo…

    • Repair and maintenance services
    • Advisory and consultative engineering services
    • Architectural and building-surveying services
    • +61
    Value
    £300m
    Term
    Not published
    Submit via
    portal not identified
    Published
    #046c4e
  14. AwardedOpen procedure

    Out of Hours Customer Contact Service

    Karbon Homes · North East England

    Karbon Homes requires an Out of Hours (OOH) call-handling service to respond to customers requiring assistance with emergency repairs, rent payments and anti-social behaviour (ASB).

    Awarded to AQUARIUS CONTACT CENTRES LIMITED

    • Call centre
    Value
    Not published
    Term
    4 years
    Submit via
    MultiQuotelogin required
    Published
    #03dc4a
  15. AwardedOpen procedure

    Provision of a Call Monitoring and Alarm Receiving Centre to Respond to Community Alarm and Telecare Activations

    North Ayrshire Council · Local authority · Scotland

    Commencing 1st May 2024, North Ayrshire Council (“NAC”) requires a supplier to manage all call monitoring and call receiving in response to community alarm activations from vulnerable service users in the community, and to respond appropria…

    Awarded to Hanover (Scotland) Housing Association Ltd

    • Alarm-monitoring services
    • Alarm systems
    • Call centre
    • +1
    Value
    £1.2m
    Term
    12 months
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #0415b6