Official UK procurement notice
P228 - Out of Hours Contact Contact Centre (EOI/Early market engagement)
Authority: Westminster City Council (Local council)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionThe purpose of this Market Engagement is to appraise the market of
Westminster City Councils (WCC) proposed approach to procuring an out
of hours contact centre and to seek validation of market palatability and
appetite for the delivery of the current services.
It should be noted that WCC has not yet finalised the model, commercial
and contractual approach and as such reserves its right to amend any of
the positions set out in the documentation. The issuance of this
information (and any accompanying materials) shall not be deemed to be
any form of commitment on the part of WCC to proceed with a full
procurement.
All responses will be gratefully received and carefully considered but shall
not bind WCC in any way.
CPV: Call centre
The lotProcurement structure
single lot · no lot value publishedLot #1The purpose of this Market Engagement is to appraise the market of Westminster City…Planned
The purpose of this Market Engagement is to appraise the market of Westminster City Councils (WCC) proposed approach to procuring an out of hours contact centre and to seek validation of market palatability and appetite for the delivery of the current services.
It should be noted that WCC has not yet finalised the model, commercial and contractual approach and as such reserves its right to amend any of the positions set out in the documentation. The issuance of this information (and any accompanying materials) shall not be deemed to be any form of commitment on the part of WCC to proceed with a full procurement.
All responses will be gratefully received and carefully considered but shall not bind WCC in any way.
Procedure terms & legal framework
From the official record- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Past planning notice
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 6 Aug 2024, 21:38 BST
- Last source update
- 7 Aug 2024, 15:01 BST
- FTS notice number
2024/S 000-024892- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04883fFind a Tender
How it was run
Official notice- Submission deadline
- —
Timeline
7 Aug 2024 → 16 Sept 2024 · 2 dates- Notice published7 Aug 2024, 15:01 BST
- Tender notice expected16 Sept 2024, 00:00 BST
Notice history
1 event · 2 releases on Find a Tender- Buyer details updated7 Aug 2024, 15:01 BST
Published amendments (1 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | TextII.1.1 | 2000000 | Out of Hours Contact Contact Centre - EOI/Early market engagement |
1 amendment published without a description.
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- Westminster City Council (WCC)Contracting authorityRegional or local authorityGeneral public services
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.