Search UK public tenders and contract notices
Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.
Retenders uses the same keywords and compatible filters. Notice-only filters and CPV detail beyond the division do not carry over.
Awards
Showing 1–25 · contract award notices: who won and for how much.
- AwardedBelow threshold - without competition
Tiger on Demand Call Centre Services
Cambridgeshire and Peterborough Combined Authority · Local authority · East of England
Contract with a supplier who will be responsible for managing a call centre for a one-year period starting 1st September 2026 in accordance with the requirements set out in the Services Agreement. The supplier will be directly responsible f…
Awarded to WEMOVE SOLUTIONS LTD
- Awarded value
- £40k
- Bids
- Not published
- Contract ends
- Published
- #078d8f
- Awarded · Open procedureFramework5 lotsSME · VCSE suitable
Fusion21 Responsive Repairs & Void Property Framework (2026-30)
Fusion 21 Foundation · Nationwide (UK)
Fusion21 has concluded a competitive tendering procedure to establish a 4-year framework for Responsive Repairs and Void Property. The framework will cover the provision of Responsive Repairs and Void Property Works and associated services …
Awarded to A A MOLYNEUX BUILDERS LIMITED, ALL SERVICE 4 U LIMITED, ARPG ECO LTD +69 more · 5 awards
- Awarded value
- £2.5m–£240mceiling, not a contract size
- Bids
- 3–72per lot, 5 lots
- Contract ends
- Published
- #061021
- Award pending · decided Direct awardUtilities
Customer Contact Centre
Thameslink Southern Great Northern Limited (TSGN) · Greater London
GTR is seeking to appoint a provider to deliver the contact help desk services. Provision of outsourced customer contact centre services. The service operates in a demand-led environment, with resource requirements varying in response to cu…
Intended award to CONCENTRIX TSC UK LTD
- Intended value
- £8.4m
- Bids
- Not published
- Contract ends
- Published
- #077dda
- AwardedBelow threshold - award under framework
Contingency Supervision Hub
Financial Conduct Authority · Greater London
The Supervision Hub is seeking a supplier to provide a contingency contact operation that can be scaled depending on the volume of contact received resulting from a mass call event or business continuity plan being invoked.
Awarded to Foundever GB Limited
- Awarded value
- £104k
- Bids
- Not published
- Contract ends
- Published
- #078031
- Award pending · decided Competitive flexible procedureSME suitable
The provision of FCR Transformation technology
The Police, Fire and Crime Commissioner for Northamptonshire · Police & fire · East Midlands
The provision of Force Control Transformation technology for Northamptonshire Police. The procurement was intended to deliver a robust, scalable, and future-ready technology ecosystem that improves citizen experience and operational efficie…
Intended award to 4NET TECHNOLOGIES LTD
- Intended value
- £5.4m
- Bids
- 2
- Contract ends
- Published
- #067739
- Award pending · decided Open procedureFramework
T26/27-030 Mediation Service within Private Rented Sector Northern Ireland
Lisburn and Castlereagh City Council · Local authority · Northern Ireland
Lisburn and Castlereagh City Council seek to appoint a contractor for the delivery of a Mediation Service within Private Rented Sector Northern Ireland . Your proposal MUST be submitted within the eTendersNI portal, via this CfT. NO OTHER M…
Intended award to HOUSING RIGHTS
- Intended value
- £299kceiling, not a contract size
- Bids
- 1
- Contract ends
- Published
- #06d41a
- Awarded · Open procedureSME · VCSE suitable
Erasmus+ Government Authorised Exchange Visa Sponsor
Department for Education · Central government · Nationwide (UK)
On 17 December, the UK and the European Commission reached an agreement in principle for the UK to associate to Erasmus+ in 2027. Erasmus+ is the European Union's flagship programme to support education, training, youth, and sport in Europe…
Awarded to IRARA Services Limited
- Awarded value
- £4.6m
- Bids
- 7
- Contract ends
- Published
- #064e9a
- Awarded · Open procedureUtilitiesSME · VCSE suitable
The Decision-Making Service Support For Disabled Persons Railcard
Rail Delivery Group · Nationwide (UK)
We are seeking to appoint a Service Partner to manage an independent Decision-Making Service (DMS) function within the service that will provide decisions on a Disabled Persons Railcard applicant’s eligibility to purchase a DPRC according t…
Awarded to Nimbus Disability
- Awarded value
- £1.7m
- Bids
- 4
- Contract ends
- Published
- #06b47c
- Awarded · Open procedureFramework2 lotsSME · VCSE suitable
Outsourced Services
Government Commercial Agency · Central government · Nationwide (UK)
This framework is for the provision of a range of outsourced business services including contact centres, process administration, HR, Payroll, Procurement and Financial Administration.
Awarded to Accenture UK Limited, Arvato Limited, CENTRIC HR LIMITED +24 more · 2 awards
- Awarded value
- £2.5bnceiling, not a contract size
- Bids
- 14–35per lot, 2 lots
- Contract ends
- Published
- #04ed73
- Awarded · Award under framework
Provision of Equality Advisory Support Service (EASS)
Cabinet Office · Central government · Nationwide (UK)
The Equality Advisory and Support Service (EASS) is a frontline service which comprises a helpline and support service for individuals in England, Scotland and Wales who feel they may have suffered discrimination or had their human rights i…
Awarded to G4S, G4S Facilities Management (UK) Ltd
- Awarded value
- £3.8m
- Bids
- Not published
- Contract ends
- Published
- #06d4a0
- Awarded · Award under framework
Single Service Centre
Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency · Central government · delivery region not published
The UK Health Security Agency is seeking to establish a strategic contact centre capability to manage business as usual services or helplines and to respond to any public health emergency event, health incidents, or cross government surge a…
Awarded to Capita Business Services Ltd, Foundever GB Limited · 2 awards
- Awarded value
- £177m
- Bids
- Not published
- Contract ends
- Published
- #051a65
- AwardedBelow threshold - open competitionSME suitable
External Call Handling Service
Cirrus Purchasing c/o Halton Housing · Charity · North West England
Halton Housing sought bids for a qualified and experienced service provider to provide an external telephone call handling service, for calls received from HH tenants and customers. The previous iteration of this contract started as an out …
Awarded to SPS Doorguard Limited
- Awarded value
- £135k
- Bids
- Not published
- Contract ends
- Published
- #065f52
- AwardedOpen procedure5 lots
ITT – Open Procedure for provision of Home Energy Scotland Advice Centre Services Lots 1-5
Energy Saving Trust Ltd · Scotland
Energy Saving Trust is procuring an opportunity for Tenderers to operate and manage five Home Energy Scotland advice centres to provide free, expert, impartial, highly tailored advice to householders and other customers on affordable warmth…
Awarded to Changeworks, Changeworks Resources for Life Ltd, Energy Agency +2 more · 5 awards
- Awarded value
- £855k–£1.6macross 5 awards
- Bids
- 1–2per lot, 5 lots
- Contract ends
- Published
- #05452a
- AwardedBelow threshold - without competition
Digital Care Call - Maintenance Contract
Thirteen Housing Group Limited · Housing · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England
To provide maintenance services for Digital Care Call.
Awarded to Appello Careline Limited
- Awarded value
- £36k
- Bids
- Not published
- Contract ends
- Published
- #06c77d
- Awarded · Below threshold - open competition
The Provision of Call Centre Support Services (UoB) 2026
University of Bedfordshire · Education · delivery region not published
The Provision of Call Centre Support Services for the University of Bedfordshire 2026
Awarded to Echo-U Limited
- Awarded value
- £138k
- Bids
- 5
- Contract ends
- Published
- #068349
- Award pending · decided Competitive flexible procedure
National Contact Centre
NHS Blood and Transplant · Central government · Nationwide (UK), South West England
NHS Blood and Transplant is leading a procurement for a National Contact Centre. We are looking for a supplier to deliver a state-of-the-art, donor-centric multi-channel National Contact Centre (NCC) solution. This centre will handle both i…
Intended award to Arvato Limited
- Intended value
- £23m
- Bids
- 7
- Contract ends
- Published
- #04e894
- Awarded · Competitive flexible procedure
Contact Centre 2026
Oxford City Council · Local authority · South East England
Cloud-based contact centre
Awarded to BDR Technical Solutions Ltd
- Awarded value
- £293k
- Bids
- 10
- Contract ends
- Published
- #060ef9
- Awarded · Open procedureLight-touchSME · VCSE suitable
DHSC: CNO: National Breast Feeding Helpline 2026-2031
Department of Health & Social Care · Central government · North East England, North West England, East Midlands, West Midlands, East of England, South East England
Delivery of the National Breastfeeding Helpline, which provides breastfeeding information, guidance and applicable support via a 24-hour helpline for families across the UK.
Awarded to The Breastfeeding Network
- Awarded value
- £5.0m
- Bids
- 8
- Contract ends
- Published
- #052446
- AwardedAward procedure without prior publication of a call for competition
Out of Hours Phone Service
Housing Solutions · Housing · South East England
Provision of an Out-of-Hours telephone answering and call handling service for Housing Solutions, delivering a responsive first point of contact for residents outside normal business hours. the service includes the receipt, assessment and e…
Awarded to Davies Group Limited
- Awarded value
- £75k
- Bids
- 1
- Contract ends
- Not published
- Published
- #06b9c9
- Awarded · Competitive flexible procedureFrameworkUtilities
FW Services- Partnership Customer Support- Multi Site 0328
Scottish Hydro Electric Power Distribution plc · Nationwide (UK)
Tender to provide vulnerable customer support programme (2026-2028) with 2x1 optional year year extensions to March 2030. SSEN would like to invite proposals from trusted parties who are experts in their field to create a programme which de…
Awarded to Changeworks Resources for Life Ltd
- Awarded value
- £2.9mceiling, not a contract size
- Bids
- Not published
- Contract ends
- Published
- #06656d
- Award pendingBelow threshold - without competition
Liberty License Renewal
Bristol NHS Foundation Trust · Central government · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England
SolutionCare Services and Support Renewal - Comprehensive/Fully Supported for Liberty Licensed Applications
Intended award to Netcall Technology Limited
- Intended value
- £78k
- Bids
- Not published
- Contract ends
- Published
- #06b589
- Awarded · Open procedureSME suitable
Out of Hours Telephone Answering Service
Broadland Housing Association Limited · Housing · East of England
Broadland’s and Orwell’s spend during 2024/25 on the out of hours telephone service was approx. £45,000 inc VAT, however, Broadland and Orwell do not guarantee any volume of work under this contract. Broadland and Orwell reserve the right t…
Awarded to Norse Group Services Ltd
- Awarded value
- £180k
- Bids
- 7
- Contract ends
- Published
- #067a65
- Awarded · Award under framework
Contact Centre Services for 2027 Census Test
Office for National Statistics · Central government · delivery region not published
An integrated solution for the provision, management and resource of an omni-channel contact centre to provide support and telephone data capture for Respondents in England, Wales and Scotland chosen to participate in the 2027 Census Test.
Awarded to Serco Limited
- Awarded value
- £413k
- Bids
- Not published
- Contract ends
- Published
- #069d3a
- Awarded · Below threshold - open competitionSME · VCSE suitable
Out of Hours Call Handling
Cardiff Community Housing Association (CCHA) · Housing · Nationwide (UK)
Contract award for Out of Hours Call Handling
Awarded to Delta Wellbeing Ltd
- Awarded value
- £13k
- Bids
- 8
- Contract ends
- Published
- #06102f
- AwardedRestricted procedureFramework18 lots
Maintain Framework
Watford Community Housing · Nationwide (UK), North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands
Watford Community Housing (WCH) has awarded a multi-lot framework to Suppliers for the delivery of Repairs and Empty Homes works across the UK. The framework will operate for a period of four years. The framework will be managed by Pretium …
Awarded to Arc Group London Ltd, Axis Europe, BTU (INSTALLATION & MAINTENANCE) LIMITED +19 more · 79 awards
- Awarded value
- £30m–£150mceiling, not a contract size
- Bids
- 1–14per lot, 18 lots
- Contract ends
- Not published
- Published
- #04e5ac