Find a TenderAwarded
Published 29 Feb 2024, 10:47 GMT

Official UK procurement notice

2324-12-SLS-JB Disabled Student Support Worker Services

Official notice

Authority: Sheffield Hallam University (Education)

ServicesOpen procedure
Published estimate£1,166,666exc. VAT1.5% below published estimate
Submissions closed 3 Apr 2024awarded 18 Jun 2024
Awarded to Clear Links Support Ltd

What is being bought

Published requirement description

Sheffield Hallam University has contracted with a supplier that will provide the University with Disabled Student Support Workers. These support workers will provide support to students with a range of difficulties including dyslexia; dyspraxia; autism spectrum conditions; sensory difficulties such as vision and hearing loss, physical and mobility difficulties, mental health, and long term health conditions.

CPV: Adult-education services at university level · Special education services

The lotProcurement structure

single lot · no lot value published
Lot #1The supplier will be providing the University with support across the following areas,AwardedRenewal

The supplier will be providing the University with support across the following areas,

Band 1 Support Assistants

The supplier will provide support workers who have the competence and skills in the following areas

  • Providing practical support around the campus
  • Reading aloud
  • Scribing Roles which might provide this support include:
  • Practical Support Assistant
  • Reader
  • Scribe
  • Sighted Guide
  • Exam Support Worker - reader, scribe or prompt

Band 2 Enhanced Support Assistants

These are support activities which require an enhanced level of skill, knowledge and training to Band 1 activities. The role of an enhanced support assistant is generally to support students to develop their independence and autonomy in HE, for example by providing support with issues such as time keeping, organisational skills etc. and can be supplemented by practical support for example library support, workshop support etc.

Roles which might provide this support include:

  • Study Assistant
  • Notetaker

Band 3 & 4 Specialist Support

These roles require specialist qualifications and extensive previous experience. They broadly require support workers to help students to develop effective skills and strategies to work in a higher education context in the presence of their condition. Roles which might provide this support include:

  • Specialist Mentor (MH or ASC)
  • Specialist one-to-one Study Skills and Strategy Support (ASC or SpLD)
  • Specialist Support Professional (Deaf or VI)
Delivery: Yorkshire & Humber · Sheffield
Extensions: The contract is for 3 years with an option to extend for a further 3 years. · The contract is expected to commence on 1st August 2024 and run for 3 years, with an option to extend by a further 3 years, subject to satisfactory performance.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 55%Price: 40%Social value: 5%
Published sub-criteria (10)
  • Mobilisation: 5%
  • Support Procedures: 5%
  • Quality Service: 10%
  • Communications: 10%
  • Student Experience: 10%
  • Performance: 5%
  • Complaints: 5%
  • Student satisfaction and improvements: 5%
  • price: 40%
  • Social value: 5%
Published award criteria (10)
  • Mobilisation: 5
  • Support Procedures: 5
  • Quality Service: 10
  • Social value: 5
  • Communications: 10
  • Student Experience: 10
  • Performance: 5
  • Complaints: 5
  • Student satisfaction and improvements: 5
  • Price: 40
Conditions of participation1
  • Suitability

    This information can be found within the tender documents

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes
First published
29 Feb 2024, 10:47 GMT
Last source update
20 Aug 2024, 17:21 BST
Award evaluation window
3 Apr 2024 – …
Authority reference
2324-12-SLS-JB
FTS notice number
2024/S 000-026556
Classification (CPV)
Adult-education services at university levelSpecial education services
Delivery area
Yorkshire & Humber (UKE32)
Official registry OCID
ocds-h6vhtk-044437 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
3 Apr 2024, 11:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
120 days from the deadline
Bids opened
3 Apr 2024, 11:05 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

3 Apr 2024 → 20 Aug 2024 · 3 dates
  1. Submission deadline
    3 Apr 2024, 11:00 BST
  2. Bids opened
    3 Apr 2024, 11:05 BST
  3. Notice published
    20 Aug 2024, 17:21 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    20 Aug 2024, 17:21 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,149,0001 contract exc. VAT
Bids received 5
Contracts signed 1latest 18 Jun 2024
Awarded toValueDateStatus
Clear Links Support Ltd£1,149,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
5bids———

Contracting authority & participating public bodies

Sheffield Hallam University

Contracting authorityEducationBody governed by public lawEducation GB-UKPRN: 10005790 City Campus,Howard Street, SHEFFIELD, Yorkshire & Humber, S11WBContact name, email, phone Published organisation website ↗

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria