Find a TenderAwarded
Published 24 May 2022, 11:23 BST

Official UK procurement notice

390_22 Document Management Solutions

Official notice

Authority: ESPO

Framework agreement4 lotsServicesOpen procedureSME suitable
Framework ceiling (notional)£160,000,000total for 4 lots · framework ceiling, not attributable revenue · 1 value update
Submissions closed 24 Nov 2022awarded 12 Jan 2023
Lots 4see the lot list below
Framework period 2 yrsends 31 Dec 2024 · extension options published · starts 1 Jan 2023

What is being bought4 lots · detail below

Published requirement description

ESPO is seeking to renew its framework agreement for Document Management Solutions. The frameworks covers a wide range of services linked to the scanning and/or storage of documents:

Lot 1 - Electronic Document Scanning and Software

Lot 2 - Document Storage and Retrieval Services

Lot 3 - Total Document Management Solution

Lot 4 - Enhanced Handling and Security Requirements

CPV: Archive destruction services · Archiving services · Data services · Document management services · Document management system · Records management · Scanning services · Storage and retrieval services

How this framework works

From the published notice
Bids received
25 bids on the busiest of 4 lots · 23 suppliers appointed
Framework period
2 yrs from 1 Jan 2023

Lots and requirements (4)Procurement structure

4 lots · all with a published value · same evaluation weights on every lot

Every one of these 2 lots carries the same published figure, £48,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Electronic Document Scanning and SoftwareAwarded 2 yrsceiling above

This Lot requires Suppliers to provide a full end-to-end scanning solution including preparation, scanning, indexing, encryption, electronic storage, transportation and secure disposal of documents. To include the supply, implementation and maintenance of EDRM (Electronic Document & Records Management Software), associated Project management and training.

Contract period: 1 Jan 2023 – 31 Dec 2024 (2 yrs)
Delivery: UK
Extensions: The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated in Section II.1.7 includes the option period.Variant bids: not allowed
Lot #2Document Storage and Retrieval ServicesAwarded 2 yrsceiling above

This Lot requires Suppliers to provide preparation, collection, storage, retrieval and the secure disposal of documents plus any associated services.

Contract period: 1 Jan 2023 – 31 Dec 2024 (2 yrs)
Delivery: UK
Extensions: The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated in Section II.1.7 includes the option period.Variant bids: not allowed
Lot #3Total Document Management SolutionAwarded 2 yrsPublished value£32,000,000

This Lot requires Suppliers to provide a full end-to end solution for all scanning, storage and consultancy requirements. This includes scanning, indexing, encryption, electronic storage, transportation and secure disposal of documents, storage, retrieval and associated training. Suppliers will also be required to provide a consultancy Service designed to scope and shape a full document management solution to help customers manage all their documents.

Contract period: 1 Jan 2023 – 31 Dec 2024 (2 yrs)
Delivery: UK
Extensions: The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated in Section II.1.7 includes the option period.Variant bids: not allowed
Lot #4Enhanced Handling and Security RequirementsAwarded 2 yrsPublished value£32,000,000

This Lot requires Suppliers to provide enhanced safe and secure document management solutions for all scanning, storage and consultancy requirements. This includes secure handling of documents, scanning, indexing, encryption, electronic storage, transportation and secure disposal of documents, storage, retrieval and associated and training.

Contract period: 1 Jan 2023 – 31 Dec 2024 (2 yrs)
Delivery: UK
Extensions: The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated in Section II.1.7 includes the option period.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 4 lots
Quality: 40%Price: 50%Social value: 10%
Published award criteria (3)
  • Quality: 40
  • Social Value: 10
  • Price: 50
What this means for your bid
  • Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
  • “390_22 Document Management Solutions” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
24 May 2022, 11:23 BST
Last source update
30 Jan 2023, 12:04 GMT
Award evaluation window
18 Nov 2022 – …
Authority reference
390_22 (ProContract internal Ref. DN613540)
FTS notice number
2023/S 000-002768
Classification (CPV)
Archive destruction servicesArchiving servicesData servicesDocument management servicesDocument management systemRecords managementScanning servicesStorage and retrieval services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-033e25 Find a Tender
Contract terms
Performance terms

As part of the on-going contract management process, ESPO shall monitor the financial stability of the awarded Service Providers during the period of the Framework Agreement by reference to credit rating agency reports. ESPO shall obtain a credit score for the Service Provider on or before the Framework start date as a base score and where a significant change in the credit score is identified over the life of the Framework Agreement, ESPO reserves the right to investigate the reasons for this significant change. Depending on the severity of the changes, it will be at the sole discretion of ESPO to suspend or even permanently remove the Service Provider from the Framework Agreement.

Review and risk notes
Review procedure

Information on deadlines(s) for review procedures can be found in Part 3, Chapter 6 of the Public Contracts Regulations 2015.

Publisher note: As a Central Purchasing Body as defined in the Public Contracts Regulations 2015, the Framework Agreement is open for use by Public Bodies (defined at https://www.espo.org/amfile/file/download/file/9608/) that also fall into one of the following classifications of user throughout all administrative regions of the UK: Local Authorities; Educational Establishments (including Academies); Central Government Departments and Agencies; Police, Fire & Rescue and Coastguard Emergency Services; NHS and HSC Bodies, including Ambulance Services; Registered Charities; Registered Social Landlords; The Corporate Office of the House of Lords, The Corporate Officer of the House of Commons; or any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament. Details of the classification of end user establishments and geographical areas are available at: https://www.espo.org/legal. ESPO has established a commercial trading company, ESPO Trading Limited, whose target clients are third sector organisations such as national and local charities, public sector mutual organisations and other organisations involved in the delivery of services to or for the public sector. The successful Supplier may be asked to enter into an additional separate framework agreement (the Second Framework) with ESPO Trading Limited on materially similar terms to that found in the tender pack to be entered into by ESPO itself. Any Second Framework agreement will be a purely commercial agreement and will, for the avoidance of doubt, not be governed by the Public Contract Regulations 2015 or other public procurement legislation. ESPO Trading Limited may enter into the second framework agreement with the successful supplier and make it available to third sector clients who themselves are not required to follow the Public Contracts Regulations 2015 or other public procurement legislation. Accordingly, this is provided for bidders information only. An eAuction process may be used to award subsequent call off contracts following the reopening of competition among the parties to the Framework Agreement.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Appointment period ends
24 Nov 2022, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
18 Nov 2022, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

11 Jul 2022 → 30 Jan 2023 · 5 dates
  1. Next notice expected
    11 Jul 2022, 00:00 BST
  2. Bids opened
    18 Nov 2022, 12:00 GMT
  3. Admission / appointment period endsperiod end, not a bid countdown
    24 Nov 2022, 12:00 GMT
  4. Contract starts
    1 Jan 2023
  5. Notice published
    30 Jan 2023, 12:04 GMT

Notice history

6 events · 4 releases on Find a Tender · since 14 Oct 2022
  1. Published value updated to £160,000,000
    14 Oct 2022, 12:39 BST
    was £80,000,000
  2. Status changed to active
    14 Oct 2022, 12:39 BST
  3. Procurement method changed
    14 Oct 2022, 12:39 BST
  4. Deadline published: 18 Nov 2022, 12:00 GMT
    14 Oct 2022, 12:39 BST
  5. Deadline moved to 24 Nov 2022, 12:00 GMT
    7 Nov 2022, 12:05 GMT
    +6 days · was 18 Nov 2022, 12:00 GMT
  6. Status changed to complete
    30 Jan 2023, 12:04 GMT
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineTime limit for receipt of tenders or requests to participate · IV.2.218 Nov 202224 Nov 2022+6 d
—Bid openingConditions for opening of tenders · IV.2.718 Nov 202224 Nov 2022+6 d

The Closing date for submission of Tenders has been extended to 12 Noon, 24 November 2022.

Routine re-releases (4)
  • 2022-05: 1 release · 24 May 2022

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 23admitted to the panel · see the list ↓
Bids received 2518 from SMEs · busiest of 4 lots
Contracts signed 4latest 12 Jan 2023

4 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 2 of these contracts carry the same published figure, £48,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Lot 1 - Electronic Document Scanning and Software

    Signed
    12 Jan 2023
    Value
    ceiling above
    Period
    … – 31 Dec 2024
    Status
    active
  • Lot 2 - Document Storage and Retrieval Services

    Signed
    12 Jan 2023
    Value
    ceiling above
    Period
    … – 31 Dec 2024
    Status
    active
  • Lot 3 - Total Document Management Solution

    Signed
    12 Jan 2023
    Value
    £32,000,000
    Period
    … – 31 Dec 2024
    Status
    active
  • Lot 4 - Enhanced Handling and Security Requirements

    Signed
    12 Jan 2023
    Value
    £32,000,000
    Period
    … – 31 Dec 2024
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Electronic Document Scanning and Software25bids · 25 electronic18——
2 · Document Storage and Retrieval Services25bids · 25 electronic18——
3 · Total Document Management Solution25bids · 25 electronic18——
4 · Enhanced Handling and Security Requirements25bids · 25 electronic18——

Contracting authority & participating public bodies

ESPO

Contracting authorityRegional or local authorityLocal Authority Services Barnsdale Way, Grove Park, Enderby, Leicester, East Midlands, LE19 1ESContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • The Royal Court of JusticeReview body LONDON

Framework contractors & participating bidders

23 commercial parties on the notice
Show 13 more suppliers
  • NEC Software Solutions UK LimitedFramework contractorGB-COH: 00968498 BizSpace, 1st Floor, iMex Centre, 575-599 Maxted Road,, Hemel Hempstead, Hertfordshire, HP2 7DX, East of England
  • Offsite Archive Storage and Integrated Services (UK) LimitedFramework contractorGB-COH: 06472486 Quadrant 1 Homefield Road,, Haverhill, Suffolk, CB9 8QP, East of England
  • On-Site Scanning LimitedFramework contractorGB-COH: SC300640 The Faulds Building Faulds Park, Faulds Park Road,, Gourock, Inverclyde, PA19 1FB, Scotland
  • Pearl Scan Solutions LtdFramework contractorGB-COH: 04637136 The Exchange, 5 Bank Street,, Bury, BL9 0DN, North West
  • Quadient UK LimitedFramework contractorGB-COH: 02658324 3rd Floor Press Centre Here East, 14 East Bay Lane,, London, E15 2GW, London
  • Restore PLCFramework contractorGB-COH: 05169780 The Databank Unit 5 Redhill Distribution Centre, Salbrook Road,, Redhill, Surrey, RH1 5DY, South East
  • Ricoh UK LimitedFramework contractorGB-COH: 01271033 Ricoh House, 800 Pavilion Drive,, Northampton, NN4 7YL, East Midlands
  • Scan House Solutions LimitedFramework contractorGB-COH: 10877048 Falcon Court, Petre Road,, Accrington, BB5 5JD, North West
  • Shredall (East Midlands) LimitedFramework contractorGB-COH: 03317730 Joy House, Bestwood Business Park, Park Road,, Bestwood Village, Nottingham, Nottinghamshire, NG6 8TQ, East Midlands
  • Specialist Computer Centres (SCC) PlcFramework contractorGB-COH: 01428210 James House, Warwick Road,, Birmingham, B11 2LE, West Midlands
  • Stor-a-File LimitedFramework contractorGB-COH: 01316362 Unit 5, Wanlip Road Industrial Estate,, Syston, Leicester, Leicestershire, LE7 1PD, East Midlands
  • Storetec Services LimitedFramework contractorGB-COH: 04719444 Unit 4 Sidings Business Park, Freightliner Road,, Hull, HU3 4XA, Yorkshire & Humber
  • Uniscope International Limited (T/A Doc U Safe)Framework contractorGB-COH: 04489652 C/O HLP Ltd, 77 Middle Hillgate,, Stockport, Cheshire, SK1 3EH, North West

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria