Find a TenderAwarded
Published 2 Dec 2022, 15:20 GMT

Official UK procurement notice

653F_23 Managed Services for Temporary Agency Resources (MSTAR4)

Official notice

Authority: ESPO·Consortium: 2 public authorities

Framework agreement4 lotsServicesOpen procedureSME suitable
Framework ceiling (notional)£4,000,000,000total for 4 lots · framework ceiling, not attributable revenue
Submissions closed 16 Jan 2023awarded 28 Mar 2023
Lots 4see the lot list below
Framework period 2 yrsends 10 Apr 2025 · extension options published · starts 11 Apr 2023

What is being bought4 lots · detail below

Published requirement description

A service provision where one Managed Service Provider takes responsibility for delivering recruitment services on behalf of the Customer, as an alternative to the Customer managing a framework of individual Agencies.

This framework also includes alternative technology platforms/delivery models for managing the customers' recruitment processes.

  • Lot 1 Managed Service Provision

o Lot 1a Neutral Vendor

o Lot 1b Master Vendor

  • Lot 2 Vendor Management System
  • Lot 3 Talent Pool Technology
  • Lot 4 Statement of Works Project Delivery

The framework requires service providers to supply throughout all regions of the United Kingdom.

CPV: Recruitment services

How this framework works

From the published notice
Bids received
31 bids on the busiest of 4 lots · 24 suppliers appointed
Framework period
2 yrs from 11 Apr 2023

Lots and requirements (4)Procurement structure

4 lots · all with a published value · same evaluation weights on every lot

Every one of these 2 lots carries the same published figure, £500,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Managed Service ProvisionAwarded 2 yrsPublished value£3,600,000,000
Contract period: 11 Apr 2023 – 10 Apr 2025 (2 yrs)
Delivery: UK
Extensions: The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated in Section II.1.7 includes the option period.Variant bids: not allowed
Lot #2Vendor Management SystemAwarded 2 yrsceiling above

This Lot is for Customers who are looking for a technology solution that helps them manage recruitment Agencies, either on a self-service basis where recruitment is devolved to Hiring Managers, or via their own internal recruitment team.

The system used will help Customers to manage their supply chain, and interact with Agencies and Temporary Agency Workers through the system in regards to ordering, timesheet reconciliation, compliance and management information.

Contract period: 11 Apr 2023 – 10 Apr 2025 (2 yrs)
Delivery: UK
Extensions: The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated in Section II.1.7 includes the option period.Variant bids: not allowed
Lot #3Talent Pool TechnologyAwarded 2 yrsceiling above

This Lot is for Customers who are looking for a Talent Pool Technology Platform that they can contract with directly and either include within their existing MSP delivery model or develop

internally as a stand-alone solution.

A Talent Pool Technology Platform is an on-line database which allows a Worker to register, create, maintain and delete their own profile and be matched automatically to jobs put forward through the platform by Hiring Managers.

The Talent Pool Technology Platform will be available via desktop and/or app. As such, Tenders will only be accepted for Lot 3 from Tenderers who fulfil the Talent Pool Technology Core Specification.

Tenderers for Lot 3 Talent Pool Technology will own the intellectual property rights (IPR) and development of the platform.

Contract period: 11 Apr 2023 – 10 Apr 2025 (2 yrs)
Delivery: UK
Extensions: The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated in Section II.1.75 includes the option period.Variant bids: not allowed
Lot #4Statement of Works Project DeliveryAwarded 2 yrsPublished value£400,000,000

This lot is for customers seeking a range of advice, support, and provision of services in relation to the management and delivery of various projects. The managed service provider will be able to advise, support, manage and deliver, and assume responsibility for the outcome of, any projects required by the customer. The customer can access services through various sourcing routes to obtain the required Specialist Resources.

Contract period: 11 Apr 2023 – 10 Apr 2025 (2 yrs)
Delivery: UK
Extensions: The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated in Section II.1.7 includes the option period.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 4 lots
Quality: 40%Price: 40%Social value: 20%
Published award criteria (3)
  • Quality: 40%
  • Social Value: 20%
  • Price: 40%
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
  • “653F_23 Managed Services for Temporary Agency Resources (MSTAR4)” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
2 Dec 2022, 15:20 GMT
Last source update
28 Apr 2023, 15:58 BST
Award evaluation window
12 Jan 2023 – …
Authority reference
653F_23
FTS notice number
2023/S 000-012351
Classification (CPV)
Recruitment services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-038a51 Find a Tender
Contract terms
Performance terms

Throughout the Term ESPO shall monitor the Service Providers' financial standings against the Service Providers' financial positions taken on the Commencement Date. In the event that a Service Provider's financial position falls below the position recorded on the Commencement Date, ESPO shall discuss the Service Provider's circumstances with the Service Provider.

ESPO reserves the right to terminate the Framework Agreement by serving notice on the Service Provider in writing with effect from the date specified in such notice where (in the reasonable opinion of ESPO) there is a material detrimental change in the financial standing of the Service Provider which:

  • Adversely impacts on the Service Provider's ability to provide the Services under this Agreement; or
  • Could reasonably be expected to have an adverse impact on the Service Provider's ability to provide the Services under this Agreement.

In particular, Service Providers will need to ensure that their organisation operates within a reasonable score as shall be determined by use of a credit rating agency.

Social Value will also be expected to be demonstrated from Service Providers and monitored throughout, particularly the right is reserved by ESPO to conduct audits in this area.

Review and risk notes
Review procedure

Information on deadlines(s) for review procedures can be found in Part 3, Chapter 6 of the Public Contracts Regulations 2015.

Publisher note: As a Central Purchasing Body as defined in the Public Contracts Regulations 2015, the Framework Agreement is open for use by Public Bodies (defined at https://www.espo.org/amfile/file/download/file/9608/) that also fall into one of the following classifications of user throughout all administrative regions of the UK: Local Authorities; Educational Establishments (including Academies); Central Government Departments and Agencies; Police, Fire & Rescue and Coastguard Emergency Services; NHS and HSC Bodies, including Ambulance Services; Registered Charities; Registered Social Landlords; The Corporate Office of the House of Lords, The Corporate Officer of the House of Commons; or any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament. Details of the classification of end user establishments and geographical areas are available at: https://www.espo.org/legal ESPO has established a commercial trading company, ESPO Trading Limited, whose target clients are third sector organisations such as national and local charities, public sector mutual organisations and other organisations involved in the delivery of services to or for the public sector. The successful Supplier may be asked to enter into an additional separate framework agreement (the Second Framework) with ESPO Trading Limited on materially similar terms to that found in the tender pack to be entered into by ESPO itself. Any Second Framework agreement will be a purely commercial agreement and will, for the avoidance of doubt, not be governed by the Public Contract Regulations 2015 or other public procurement legislation. ESPO Trading Limited may enter into the second framework agreement with the successful supplier and make it available to third sector clients who themselves are not required to follow the Public Contracts Regulations 2015 or other public procurement legislation. Accordingly, this is provided for bidders' information only.

How it was run

Official notice
Run through: East Midlands Tendering
Supplier login requiredLanguage: EN
Access & registration note: Free regional portal
Appointment period ends
16 Jan 2023, 17:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
120 days from the deadline
Bids opened
12 Jan 2023, 12:01 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

12 Jan 2023 → 28 Apr 2023 · 4 dates
  1. Bids opened
    12 Jan 2023, 12:01 GMT
  2. Admission / appointment period endsperiod end, not a bid countdown
    16 Jan 2023, 17:00 GMT
  3. Contract starts
    11 Apr 2023, 00:00 BST
  4. Notice published
    28 Apr 2023, 15:58 BST

Notice history

3 events · 3 releases on Find a Tender · since 15 Dec 2022
  1. Deadline moved to 16 Jan 2023, 17:00 GMT
    15 Dec 2022, 08:45 GMT
    +4 days · was 12 Jan 2023, 12:00 GMT
  2. Status changed to complete
    28 Apr 2023, 15:58 BST
  3. Buyer details updated
    28 Apr 2023, 15:58 BST
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—TextShort description · II.1.4A service provision where one Managed Service Provider takes responsibility for delivering recruitment services on behalf of the Customer, as an alternative to the Customer managing a framework of individual Agencies. This framework also includes alternative technology platforms/delivery models for managing the customers' recruitment processes. • Lot 1 Managed Service Provision o Lot 1a Neutral Ve…A service provision where one Managed Service Provider takes responsibility for delivering recruitment services on behalf of the Customer, as an alternative to the Customer managing a framework of individual Agencies. This framework also includes alternative technology platforms/delivery models for managing the customers' recruitment processes. • Lot 1 Managed Service Provision o Lot 1a Neutral Ve…
—DeadlineTime limit for receipt of tenders or requests to participate · IV.2.212 Jan 202316 Jan 2023+4 d
—Bid openingConditions for opening of tenders · IV.2.712 Jan 202316 Jan 2023+4 d

The Closing date for submission of Tenders has been extended to 17:00, 16 January 2023.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 24admitted to the panel · see the list ↓
Bids received 3120 from SMEs · busiest of 4 lots
Contracts signed 4latest 28 Mar 2023

4 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 2 of these contracts carry the same published figure, £500,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Lot 1 - Managed Service Provision

    Signed
    28 Mar 2023
    Value
    £3,600,000,000
    Period
    … – 10 Apr 2025
    Status
    active
  • Lot 2 - Vendor Management System

    Signed
    28 Mar 2023
    Value
    ceiling above
    Period
    … – 10 Apr 2025
    Status
    active
  • Lot 3 - Talent Pool Technology

    Signed
    28 Mar 2023
    Value
    ceiling above
    Period
    … – 10 Apr 2025
    Status
    active
  • Lot 4 - Statement of Works Project Delivery

    Signed
    28 Mar 2023
    Value
    £400,000,000
    Period
    … – 10 Apr 2025
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Managed Service Provision28bids · 28 electronic20——
2 · Vendor Management System31bids · 31 electronic20——
3 · Talent Pool Technology31bids · 31 electronic20——
4 · Statement of Works Project Delivery31bids · 31 electronic20——

Contracting authority & participating public bodies

2 public bodies on the notice

ESPO

Contracting authorityRegional or local authorityLocal Authority Services Barnsdale Way, Grove Park, Enderby, LEICESTER, East Midlands, LE19 1ESContact name, email Published organisation website ↗

Framework contractors & participating bidders

24 commercial parties on the notice
Show 14 more suppliers

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria