Official UK procurement notice
Ad Hoc Care Technology · UK public procurement notice
Authority: Isle of Wight NHS Trust (Central government)
What is being bought
Published requirement descriptionThe supply of Ad Hoc Care Technology
CPV: Health and social work services · Medical equipments, pharmaceuticals and personal care products · Other community, social and personal services
The lotProcurement structure
single lot · no lot value publishedLot #1Some of our clients have already had their telephone lines switched from analogue to…Awarded
Some of our clients have already had their telephone lines switched from analogue to digital which renders any analogue units unusable in their properties. This is also the same for new clients. We have very few lifelines left in stock and the ones we do have are analogue only. This mean we are unable to provide back-up lifelines to our existing customers if their current one has a fault leaving them without the service they are paying for. We are also unable to grow the service if we do not have lifelines to issue to new clients.
Due to the urgency and need for the equipment this is the quickest way to ensure we are not left with no lifelines to provide for our service. We have used these suppliers for some time as they are compatible with our platform in which we have a contract with. We started to complete a PIF and find frameworks in which are providers use but were unable to find one in which all 3 providers were on.
The intention is to tender for this provision at the same time as we tender for the platform provision that is currently provided by Tunstall until November 2025. This waiver allows us to continue purchasing whilst we go through the tendering exercise for both equipment and platform and bring all Wightcare contracts into one place with one timescale to work to – currently there is no systematic approach to contracts in the service which is inefficient. This need to go out to tender is imperative as, when looking at financial information for the waiver most recently, the spend for ad-hoc equipment exceeded the required £124k over 4 years. This is because of having no formal contract and the changes in management of the service where an audit trail of compliance has not been maintained.
The main reason for selecting these suppliers is down to compatibility and outstanding renewals. If we were to go to a different provider that may be compatible with our system, we will need to change out over 1700 lifelines which will come a significant cost and will be very time consuming to our service.
A VEAT was issued and a standstill period applied. Additional information: Please note the total spend is £557,000 rather than this amount per supplier.
Procedure terms & legal framework
From the official record- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Goods
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 15 Apr 2025, 17:05 BST
- Last source update
- 15 Apr 2025, 17:05 BST
- Authority reference
DN764656- FTS notice number
2025/S 000-015372- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05038bFind a Tender
- Why no open competition
The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
- Published justification
Some of our clients have already had their telephone lines switched from analogue to digital which renders any analogue units unusable in their properties. This is also the same for new clients. We have very few lifelines left in stock and the ones we do have are analogue only. This mean we are unable to provide back-up lifelines to our existing customers if their current one has a fault leaving them without the service they are paying for. We are also unable to grow the service if we do not have lifelines to issue to new clients.
Due to the urgency and need for the equipment this is the quickest way to ensure we are not left with no lifelines to provide for our service. We have used these suppliers for some time as they are compatible with our platform in which we have a contract with. We started to complete a PIF and find frameworks in which are providers use but were unable to find one in which all 3 providers were on.
The intention is to tender for this provision at the same time as we tender for the platform provision that is currently provided by Tunstall until November 2025. This waiver allows us to continue purchasing whilst we go through the tendering exercise for both equipment and platform and bring all Wightcare contracts into one place with one timescale to work to – currently there is no systematic approach to contracts in the service which is inefficient. This need to go out to tender is imperative as, when looking at financial information for the waiver most recently, the spend for ad-hoc equipment exceeded the required £124k over 4 years. This is because of having no formal contract and the changes in management of the service where an audit trail of compliance has not been maintained.
The main reason for selecting these suppliers is down to compatibility and outstanding renewals. If we were to go to a different provider that may be compatible with our system, we will need to change out over 1700 lifelines which will come a significant cost and will be very time consuming to our service.
A VEAT was issued and a standstill period applied.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| TELEALARM (UK) LTD | £557,000 † | — | Awarded |
| Anywhere Care | £557,000 † | — | Awarded |
| Tunstall Healthcare (UK) Limited | £557,000 † | — | Awarded |
Contracts
Contract 015372-2025-1-1 · TELEALARM (UK) LTD
- Signed
- 31 Mar 2025
- Value
- £557,000
- Status
- active
Contract 015372-2025-1-2 · Anywhere Care
- Signed
- 31 Mar 2025
- Value
- £557,000
- Status
- active
Contract 015372-2025-1-3 · Tunstall Healthcare (UK) Limited
- Signed
- 31 Mar 2025
- Value
- £557,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- The High Court of England and WalesReview body
Bidders & participating suppliers
3 commercial parties on the notice- Anywhere CareAwarded supplier
- TeleAlarmAwarded supplier
- Tunstall HealthcareAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.