All-Age Care Technology Service

The London Borough of Barking and Dagenham (LBBD) is looking to procure, during 2021, an Innovation Partner for the management and delivery of an all-age Care Technology solution for the residents of Barking and Dagenham.

A transformed Care Technology service aims to adopt a new approach to implementing Care Technology to support eligible service users and enable independence. We are looking to apply a broader application of technology to an all-age service to support all residents who can benefit from timely intervention to improve independence and well-being whilst reducing the need for social care support.

There is an evident need to increase the pace and reach of care technology and digital solutions and the culture around this to deliver improved outcomes, improved practitioner experience and financial benefits. It is therefore the case we are seeking an Innovation Partner to work with us collaboratively in a joint enterprise that delivers 3 service elements:

1. Innovation and development of technological or digital services to residents which complement their own support and networks. This will also include flexibility and future projects based around arising technology throughout the contract.
2. Facilitate a cultural change establishing and embedding a ‘Technology First’ approach to include a Care Technology learning and development programme.
3. Manage and deliver the Core Service including the supply, set up, monitoring and response of Care Technology. This will extend over time to utilise the full range of technological/digital services and products to support health and social care outcomes.