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Published 12 May 2026, 16:47 BST

Official UK procurement notice

All Age Carers Support Service CRN/2026/57

Official notice

Authority: Stoke-on-Trent City Council (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Sectors: Health & Social Care (85) Delivery: West Midlands (UKG23)
Published estimate£1,460,000≈ £1.5m / year · £1,752,000 inc. VAT · 1 value update
Submissions closed 30 Jul 2026
Next notice expected 1 Jul 2026
Contract term 1 yrends 31 Mar 2028 · up to 31 Mar 2032 with extensions · starts 1 Apr 2027

What is being bought

Published requirement description

Stoke-on-Trent City Council with Health are tendering for the delivery of a Carers Support Service to provide early identification, information, advice and tailored support to unpaid carers across the city. The service will focus on improving carers' health, wellbeing and resilience, enabling them to sustain their caring role.

The provider will offer a range of accessible and inclusive support, to include carers' assessments, wellbeing support, peer networks and effective signposting. The service will work in partnership with health, social care and voluntary and community sector organisations to ensure a coordinated approach, improve outcomes for carers of all ages, and support prevention and early intervention.

  • The authority expects to re-tender this requirement around 1 Apr 2031, 23:59 BST.

CPV: Social work and related services

The lotProcurement structure

single lot · value published
Lot #1Renewal 1 yrSMEVCSEPublished value£1,460,000
Contract period: 1 Apr 2027 – 31 Mar 2028 (1 yr) · up to 31 Mar 2032 with extensionsValue: £1,460,000 exc. VAT · £1,752,000 inc. VAT
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: optional +1+1+1+1 extension, at the discretion of the council
85300000 Social work and related services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 80%Price: 20%
Published sub-criteria (2)
  • Technical: 80%
  • Price: 20%
Published award criteria (2)
  • Technical
  • Price
What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 1 Apr 2031
First published
12 May 2026, 16:47 BST
Last source update
30 Jun 2026, 14:12 BST
Award evaluation window
Submission end – 14 Nov 2026
Authority reference
CRN/2026/57
FTS notice number
2026/S 000-061293
Latest notice
Tender notice (UK4)
Classification (CPV)
Social work and related services
Delivery area
West Midlands (UKG23)
Official registry OCID
ocds-h6vhtk-069700 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
30 Jul 2026, 16:00 BST
Clarification deadline
28 Jul 2026, 16:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

procontract.due-north.com/Procurer/Advert/View ↗

Timeline

12 May 2026 → 1 Apr 2027 · 8 dates
  1. Planning notice published169 days ago
    12 May 2026, 16:47 BST
  2. Market engagement159 days ago
    22 May 2026, 23:59 BST

    Providers are invited to attend a provider engagement event on the 22nd May 2026 at 1:30pm via TEAMS, this will give providers the opportunity to hear about the retender, procurement activities and raise any queries they may have. To register your interest in delivering this service please email Jill.stepney@stoke,gov.uk and Alex.Bloor@stoke.gov.uk.

  3. Tender notice published120 days ago
    30 Jun 2026, 14:12 BST
  4. Next notice expected119 days ago
    1 Jul 2026, 23:59 BST
  5. Clarification questions by92 days ago
    28 Jul 2026, 16:00 BST
  6. Submission deadline90 days ago
    30 Jul 2026, 16:00 BST
  7. Today
    28 Oct 2026
  8. Award decision expected byin 17 days
    14 Nov 2026, 23:59 GMT
  9. Contract startsin 153 days
    1 Apr 2027, 00:00 BST

Notice history

7 events · 3 releases on Find a Tender · since 12 May 2026
  1. Preliminary market engagement notice published
    12 May 2026, 16:47 BST
    UK2
  2. Preliminary market engagement notice published
    30 Jun 2026, 14:04 BST
    UK2
  3. Tender notice published
    30 Jun 2026, 14:12 BST
    UK4
  4. Published value updated to £1,460,000
    30 Jun 2026, 14:12 BST
    was £1,389,490
  5. Status changed to active
    30 Jun 2026, 14:12 BST
  6. Procurement method changed
    30 Jun 2026, 14:12 BST
  7. Deadline published: 30 Jul 2026, 16:00 BST
    30 Jun 2026, 14:12 BST
Published amendments (1)

Updated reference number, old one was accidentally used

Contracting authority & participating public bodies

Stoke on Trent City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PDQZ-1442-RZTZ Civic Centre, Glebe Street, Stoke-on-Trent, West Midlands, ST4 1HHContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure