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Published 8 Jun 2026, 14:49 BST

Official UK procurement notice

Brighton Centre Ticketing system 2027

Official notice

Authority: Brighton and Hove City Council (Local council)

ServicesOpen procedureAbove thresholdConcession

Sectors: Software Packages & ERP (48)Business Services & Consultancy (79) Delivery: South East (UKJ)

Concession value (operator's revenue)£73,500,000operator revenue, not the authority's budget · 1 value update

Submissions closed 12 Oct 2026

Next notice expected 1 Aug 2026

Contract term 5 yrsends 30 Jul 2032 · up to 30 Jul 2034 with extensions · starts 1 Aug 2027

What is being bought

Published requirement description

Brighton & Hove City Council is seeking to appoint a concessionaire to provide a fully managed hosted ticketing solution for the Brighton Centre, one of the South East's largest entertainment and conference venues.

The contract includes the provision, implementation and ongoing support of a hosted ticketing platform, onsite box office system, access control and ticket scanning technology, CRM and marketing services, financial settlement and reporting, customer service support, and associated hardware and software.

The solution must support approximately 225,000 ticket sales per annum across a diverse programme of live entertainment, conferences and events, while maximising ticket sales, customer engagement, operational efficiency and commercial income for the Council.

The authority expects to re-tender this requirement around 11 Sept 2033, 23:59 BST.

CPV: Cultural event organisation services · Software package and information systems

The lotProcurement structure

single lot · value published

Lot #1Renewal 5 yrsPublished value£73,500,000

Contract period: 1 Aug 2027 – 30 Jul 2032 (5 yrs) · up to 30 Jul 2034 with extensionsValue: £73,500,000 exc. VAT · £88,200,000 inc. VAT

Delivery: South East

Extensions: 2 periods of 12 months

48000000 Software package and information systems 79952100 Cultural event organisation services

Pre-qualification & selection criteria (PQQ)1

Technical & professional ability
Tenderer must be a full member of the Society of Ticket Agents and Retailers (STAR) or equivalent and adhere to their Code of Practice.

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 90%Price: 10%

Published award criteria (2)

Quality
Price

Conditions of participation1

Technical & professional ability
Tenderer must be a full member of the Society of Ticket Agents and Retailers (STAR) or equivalent and adhere to their Code of Practice.

What this means for your bid

Price carries 10 of 100 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record

Procedure method: Open procedure
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Services
Notice status: Closed
Procurement threshold: Above threshold (FTS publication)
Regulatory regime: Concession
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Yes · next expected 11 Sept 2033
First published: 8 Jun 2026, 14:49 BST
Last source update: 11 Sept 2026, 16:44 BST
Award evaluation window: Submission end – 14 Dec 2026
FTS notice number: 2026/S 000-086623
Latest notice: Tender notice (UK4)
Classification (CPV): Cultural event organisation servicesSoftware package and information systems
Delivery area: South East (UKJ)
Official registry OCID: ocds-h6vhtk-06aff2 Find a Tender

How it was run

Official notice

Run through: In-tend · Who buys & how to bid on In-tend

Supplier login requiredElectronic submission allowedLanguage: EN

Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup

Submission deadline: 12 Oct 2026, 12:00 BST
Clarification deadline: 25 Sept 2026, 23:59 BST
Submission channel: Official e-sourcing portal
Electronic submission: Allowed
Accepted languages: en

Detailed submission instructions & authority contactsFrom official release

Tenders to be submitted electronically via:

in-tendhost.co.uk/sesharedservices/asp… ↗

Reference: BHCC - 039228

Title: BHCC FH Brighton Centre Ticketing system 2027

Timeline

8 Jun 2026 → 1 Aug 2027 · 7 dates

Planning notice published140 days ago
8 Jun 2026, 14:49 BST
Next notice expected86 days ago
1 Aug 2026, 23:59 BST
Tender notice published45 days ago
11 Sept 2026, 16:44 BST
Clarification questions by31 days ago
25 Sept 2026, 23:59 BST
Submission deadline14 days ago
12 Oct 2026, 12:00 BST
Today
27 Oct 2026
Award decision expected byin 48 days
14 Dec 2026, 23:59 GMT
Contract startsin 277 days
1 Aug 2027, 00:00 BST

Notice history

6 events · 2 releases on Find a Tender · since 8 Jun 2026

Pipeline notice published
8 Jun 2026, 14:49 BST
UK1
Tender notice published
11 Sept 2026, 16:44 BST
UK4
Published value published: £73,500,000
11 Sept 2026, 16:44 BST
Status changed to active
11 Sept 2026, 16:44 BST
Procurement method changed
11 Sept 2026, 16:44 BST
Deadline published: 12 Oct 2026, 12:00 BST
11 Sept 2026, 16:44 BST

Contracting authority & participating public bodies

Brighton and Hove City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PNNH-3312-CQGT Hove Town Hall, Norton Road, Hove, South East, BN3 3BQContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

Tender notice tenderTender noticeUK4Tender notice on Find a Tender11 Sept 2026, 16:44 BST
Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender8 Jun 2026, 14:49 BST