Find a TenderAwarded without competition
Published 6 Mar 2024, 16:45 GMT

Official UK procurement notice

Carents Room - Phase 2 · UK public procurement notice

Official notice

Authority: NORTHERN GAS NETWORKS LIMITED (Public body)·Consortium: 2 public authorities

ServicesAward procedure without prior publication of a call for competition
Awarded value£2,823,7322 contracts · exc. VAT
Awarded 24 Apr 2024no call for competition
Awarded to Stratra Nostra, STRATA NOSTRA LIMITED2 awards

What is being bought

Published requirement description

"The Carents Room" project aims to reach 1 million potential Carents in the UK, this ambition agreed between Cadent and NGN in October 2021.

There are currently an estimated 5 million Carents nationally. They are the largest group of unpaid carers and growing rapidly in the face of our ageing population. The Carents Room is an interactive, online website for Carents to access anywhere in the UK and receive instant online support.

The objectives of this project are:

  • To have an interactive online website for 1 million Carents during the course of the project to access instant support, energy advice and health information
  • Ability to be able to register an account with The Carents Room to access additional service and support
  • Direct users to findmygdn.co.uk to identify their GDN and link to relevant websites to generate 5000 Priority Service Registrations (PSR) per annum. Using a referral code to enable GDNs to track how many referrals the website has generated. This method of traffic direction can also be used to encourage users of "The Carents Room" to complete CO awareness questionnaires
  • Improve functionality of the website that is currently active
  • Increase awareness of the website and the related social media community by using a marketing strategy company
  • Raise awareness about the dangers of CO by specific information, and additional signposting to relevant online resources including, but not limited to, GDN websites etc
  • Raise awareness of energy efficiency by specific information, and additional signposting to relevant online resources including, but not limited to, GDN websites, charities, warm home schemes etc
  • To become commercially self-sustainable
  • GDPR Compliance
  • Accessibility of the website to be functional e.g. Recite ME

CPV: Research and development services and related consultancy services

The lotProcurement structure

single lot · no lot value published
Lot #1A contract is being awarded to Stratra Nostra to deliver "The Carents Room" projectAwarded

A contract is being awarded to Stratra Nostra to deliver "The Carents Room" project. This aims to reach 1 million potential Carents in the UK, this ambition agreed between Cadent and NGN in October 2021.

There are currently an estimated 5 million Carents nationally. They are the largest group of unpaid carers and growing rapidly in the face of our ageing population. The Carents Room is an interactive, online website for Carents to access anywhere in the UK and receive instant online support.

The objectives of this project are:

  • To have an interactive online website for 1 million Carents during the course of the project to access instant support, energy advice and health information
  • Ability to be able to register an account with The Carents Room to access additional service and support
  • Direct users to findmygdn.co.uk to identify their GDN and link to relevant websites to generate 5000 Priority Service Registrations (PSR) per annum. Using a referral code to enable GDNs to track how many referrals the website has generated. This method of traffic direction can also be used to encourage users of "The Carents Room" to complete CO awareness questionnaires
  • Improve functionality of the website that is currently active
  • Increase awareness of the website and the related social media community by using a marketing strategy company
  • Raise awareness about the dangers of CO by specific information, and additional signposting to relevant online resources including, but not limited to, GDN websites etc
  • Raise awareness of energy efficiency by specific information, and additional signposting to relevant online resources including, but not limited to, GDN websites, charities, warm home schemes etc
  • To become commercially self-sustainable
  • GDPR Compliance
  • Accessibility of the website to be functional e.g. Recite ME

Procedure terms & legal framework

From the official record
Procedure method
Award procedure without prior publication of a call for competition
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Services
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
6 Mar 2024, 16:45 GMT
Last source update
30 Apr 2024, 15:03 BST
FTS notice number
2024/S 000-013915
Classification (CPV)
Research and development services and related consultancy services
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)
Official registry OCID
ocds-h6vhtk-044631 Find a Tender
Why no open competition

The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons

Published justification

This is phase 2 to the current collaborative project with the The Carents Room. The Carents Room is a service which tackles ageing related vulnerability by helping adults who are supporting their elderly relatives. The word 'Carent' being a play on words for a carer of elderly parents. Increasingly, adult children are providing informal care to help their ageing relatives continue to live at home. We call these carers "Carents", and there are estimated 2-4 million of them across the UK. The majority of Carents are middle aged men and women who are digitally competent which enables them to juggle both their professional lives with their Carent responsibilities. The Carents Room aims to fill this gap, acting as an online 24/7 "one stop shop" for every carenting need. From practical skills, advice and information, to services, products, peer discussions and wellbeing support, The Carents Room gives carents the information and connections they need to support their parents and keep them safe. At the same time, The Carents Room helps trusted suppliers engage with carers around services and products which can make life easier and/or safer for their ageing parents. The Carents Room combines medical and public health expertise to provide carents with a high quality, professional service.

Notice history

1 event · 2 releases on Find a Tender
  1. Buyer details updated
    30 Apr 2024, 15:03 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £2,823,7322 contracts exc. VAT
Bids received 1
Contracts signed 2latest 24 Apr 2024
Awarded toValueDateStatus
Stratra Nostra£941,324 †—Awarded
STRATA NOSTRA LIMITED£1,882,408 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids———

Contracting authority & participating public bodies

2 public bodies on the notice

NORTHERN GAS NETWORKS LIMITED

Contracting authorityPublic bodyProduction, transport and distribution of gas and heat GB-COH: 05167070 · GB-COH: NORTHERN GAS NETWORKS LIMITED 1100 Cetury Way,Thorpe Park Business Centre, Colton, LEEDS, Yorkshire & Humber, LS158TUContact name, email, phone

Dispute resolution & review bodies

  • Northern Gas NetworksReview body West Yorkshire

Bidders & participating suppliers

2 commercial parties on the notice
  • STRATA NOSTRA LTDAwarded supplierGB-COH: 08120886 Newcastle Upon Tyne, North East
  • Stratra NostraAwarded supplierGB-COH: Strata Nostra Newcastle Upon Tyne, North East

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.