Official UK procurement notice
Carer Support Services (Health)
Authority: NHS Hampshire and Isle of Wight Integrated Care Board (Central government)
What is being bought
Published requirement descriptionThe service aims to provide high-quality support for carers that is accessible, equitable, and responsive to the needs of our local Isle of Wight population.
The service will be delivered to carers resident on the Isle of Wight, ensuring timely access to information, advice, and guidance during a cared-for person's acute hospital admission-whether for physical or mental health needs. Its purpose is to improve outcomes, experiences, and long-term resilience, helping individuals remain in their chosen place of residence for longer, reducing reliance on statutory services, and delaying or preventing permanent admission to residential care. The provider will offer care that is standardised, transparent, and coordinated, enabling carers to feel supported throughout the acute stay of their cared for individual, receive optimal interventions and support the first time, and experience improved independence and ability to remain in or return to their caring responsibilities.
A collaborative approach involving all stakeholders in the health and social care pathway will be essential to ensure equitable outcomes and a positive experience for both carers and cared for individuals.
This is a 3 plus 2 year contract.
CPV: Health and social work services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£518,894
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lot awarding rule: 70% technical 10% social value 20% price Full details can be found in the tender documents on https://health-family.force.com/s/Welcome
Procedure terms & legal framework
From the official record- Procedure method
- Below threshold - open competition
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Cancelled
- Procurement threshold
- Below threshold
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 25 Feb 2026, 15:22 GMT
- Last source update
- 6 Jul 2026, 11:18 BST
- Authority reference
C432166- FTS notice number
2026/S 000-034371- Latest notice
- Procurement termination notice (UK12)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-065c4fFind a Tender
How it was run
Official notice- Submission deadline
- 18 May 2026, 23:59 BST
- Clarification deadline
- 8 May 2026, 23:59 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
The procurement documents are available for unrestricted and full direct access, free of charge, at: health-family.force.com/s/Welcome ↗
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via health-family.force.com/s/Welcome ↗
Timeline
25 Feb 2026 → 1 Nov 2026 · 7 dates- Planning notice published244 days ago25 Feb 2026, 15:22 GMT
- Market engagement236 days ago5 Mar 2026, 23:59 GMT
There will be an Engagement webinar held on Thursday 5th March 2026 at 10:00.
Please register your interest here: events.teams.microsoft.com/event/9e033b6f-5df1-… ↗
Where possible, questions will be answered during the webinar or at the earliest opportunity after the webinar.
We anticipate a Contract Notice (UK04) and ITT to be issued around the end of March 2026.
- Tender notice published195 days ago15 Apr 2026, 16:04 BST
- Clarification questions by172 days ago8 May 2026, 23:59 BST
- Submission deadline162 days ago18 May 2026, 23:59 BST
- Latest notice published113 days ago6 Jul 2026, 11:18 BST
- Today28 Oct 2026
- Contract startsin 3 days1 Nov 2026
Notice history
8 events · 3 releases on Find a Tender · since 25 Feb 2026- Preliminary market engagement notice published25 Feb 2026, 15:22 GMTUK2
- Tender notice published15 Apr 2026, 16:04 BSTUK4
- Published value published: £518,89415 Apr 2026, 16:04 BST
- Status changed to active15 Apr 2026, 16:04 BST
- Procurement method changed15 Apr 2026, 16:04 BST
- Deadline published: 18 May 2026, 23:59 BST15 Apr 2026, 16:04 BST
- Procurement termination notice published6 Jul 2026, 11:18 BSTUK12
- Status changed to complete6 Jul 2026, 11:18 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| supplier not published | — | 3 Jul 2026 | CancelledNo bidders passed the first stages of the evaluation. |
Contracting authority & participating public bodies
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Procurement termination notice Procurement termination notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender