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Published 4 Aug 2026, 11:00 BST

Official UK procurement notice

Carers Support Services · UK public procurement notice

Official notice

Authority: London Borough of Waltham Forest (Local council)

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Sectors: Health & Social Care (85) Delivery: UK
Final published estimate£950,000initial estimate £791,667 · 2 value updates
Submissions closed 23 Oct 2026
Next notice expected 30 Sept 2026
Contract term 3 yrsends 31 Jan 2030 · up to 27 Feb 2032 with extensions · starts 1 Feb 2027

What is being bought

Published requirement description

The provision of the adults' carers support service within the London Borough of Waltham Forest. The service provides a critical and universal, high quality and flexible carers support offer to unpaid carers aged eighteen and over. Unpaid carers are estimated to save the UK economy around £163;184 billion per year and carers in our communities play a vital role in supporting people with health and social care needs to remain independent in our communities. The service helps unpaid carers stay healthy, informed, and connected, enabling them to continue their caring role while maintaining their own wellbeing. The service operates an open referral policy accepting referrals from many sources including from Adult Social Care, NELFT, GPs and self-referrals.

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1Renewal 3 yrsSMEVCSEPublished value£950,000
Contract period: 1 Feb 2027 – 31 Jan 2030 (3 yrs) · up to 27 Feb 2032 with extensionsValue: £950,000 exc. VAT · £1,140,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: Details are specified in the ITT document
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Details are specified in the ITT document

  • Technical & professional ability

    Details are specified in the ITT document

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published award criteria (2)
  • Quality
  • Price
Conditions of participation2
  • Economic & financial standing

    Details are specified in the ITT document

  • Technical & professional ability

    Details are specified in the ITT document

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
4 Aug 2026, 11:00 BST
Last source update
7 Oct 2026, 10:30 BST
Award evaluation window
Submission end – 14 Dec 2026
Authority reference
DN824574
FTS notice number
2026/S 000-089973
Latest notice
Tender notice (UK4)
Classification (CPV)
Health and social work services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-06dace Find a Tender
Contract terms summary

Details are specified in the ITT document

Review and risk notes
Risks

Details are specified in the ITT document

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
23 Oct 2026, 00:00 BST
Clarification deadline
12 Oct 2026, 00:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

4 Aug 2026 → 1 Feb 2027 · 9 dates
  1. Planning notice published85 days ago
    4 Aug 2026, 11:00 BST
  2. Market engagement69 days ago
    19 Aug 2026, 23:59 BST

    The provision of the adults' carers support service within the London Borough of Waltham Forest.

    The service provides a critical and universal, high quality and flexible carers support offer to unpaid carers aged eighteen and over.

    Unpaid carers are estimated to save the UK economy around £184 billion per year and carers in our communities play a vital role in supporting people with health and social care needs to remain independent in our communities.

    The service helps unpaid carers stay healthy, informed, and connected, enabling them to continue their caring role while maintaining their own wellbeing. The service operates an open referral policy accepting referrals from many sources including from Adult Social Care, NELFT, GPs and self-referrals.

    Please submit your response via the following link

    procontract.due-north.com/Procurer/Advert/View ↗

  3. Tender notice published35 days ago
    23 Sept 2026, 10:19 BST
  4. Next notice expected27 days ago
    30 Sept 2026, 23:59 BST
  5. Latest notice published21 days ago
    7 Oct 2026, 10:30 BST
  6. Clarification questions by16 days ago
    12 Oct 2026, 00:00 BST
  7. Submission deadline5 days ago
    23 Oct 2026, 00:00 BST
  8. Today
    28 Oct 2026
  9. Award decision expected byin 47 days
    14 Dec 2026, 23:59 GMT
  10. Contract startsin 95 days
    1 Feb 2027

Notice history

8 events · 3 releases on Find a Tender · since 4 Aug 2026
  1. Preliminary market engagement notice published
    4 Aug 2026, 11:00 BST
    UK2
  2. Tender notice published
    23 Sept 2026, 10:19 BST
    UK4
  3. Published value updated to £791,667
    23 Sept 2026, 10:19 BST
    was £10
  4. Status changed to active
    23 Sept 2026, 10:19 BST
  5. Procurement method changed
    23 Sept 2026, 10:19 BST
  6. Deadline published: 23 Oct 2026, 00:00 BST
    23 Sept 2026, 10:19 BST
  7. Tender notice published
    7 Oct 2026, 10:30 BST
    UK4
  8. Published value updated to £950,000
    7 Oct 2026, 10:30 BST
    was £791,667
Published amendments (1)

Value has been corrected from 950,000.00 to 1140000.00

Contracting authority & participating public bodies

London Borough of Waltham Forest

Contracting authorityPublic authority - sub-central government GB-PPON: PPJN-6757-NZZZ Town Hall Forest Road, London, London, E17 4JFContact name, email, phone

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsPlease respond via the following link https://procontract.due-north.com/Procurer/Advert/View?advertId=32bd7a42-26b7-f111-813c-005056b64545&fromAdvertEvent=True

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender