Find a TenderAwarded
Published 10 Jun 2021, 11:54 BST

Official UK procurement notice

CBC-1223-T-CE Community Alarm Monitoring Response Call Handling (LOT 1) Provision of Community Alarm Equipment Assistive Technology (LOT 2)

Official notice

Authority: Central Bedfordshire Council (Local council)

2 lotsServicesOpen procedureSME suitable
Awarded value£353,6162 contracts · exc. VAT
Submissions closed 12 Jul 2021awarded 1 Sept 2021
Awarded to Doro Care (UK)2 awards

What is being bought2 lots · detail below

Published requirement description

Central Bedfordshire Council is a social landlord, and a provider of services to support vulnerable people to live independently in their own homes.The services that we wish to procure are divided into two lots. Prospective providers are invited to tender for one or both lots. Lot 1 - Community Alarm Monitoring and Response, and Call HandlingLot 2 -The provision of community alarm equipment and other assistive technology

  • Recurrence: 2024

CPV: Alarm systems · Alarm-monitoring services · Call centre · Devices for the elderly

Lots and requirements (2)Procurement structure

2 lots · no lot values published · evaluation weights differ by lot
Lot #1Community Alarm Monitoring and Response and Call HandlingAwardedRenewal

Lot One is for community alarm monitoring and response in respect of c 1600 alarm connections; and for handling of out-of-hours calls across other council services including housing repairs, homelessness, transitional accommodation, environmental health, public building maintenance and building control.Additionally, we may use this contract to procure pro-active wellbeing and tele-health checking services, dependent upon cost, demand and other factors. We would like to enable our customers to access a wider range of pro-active services, as we develop and improve our Independent Living services.Finally, we may use this contract to make provision for supply and monitoring of lone-worker devices, depending upon cost and other factors.

Delivery: East of England
Extensions: 2024 - anticipated that this contract will start 1st September 2021 and be for a term of 3 years (plus the option to extend by up to 1 further year)Variant bids: not allowed
Lot #2The Provision of Community Alarm Equipment and Other Assistive TechnologyAwardedRenewal

Lot Two is for the provision of community alarm equipment and other assistive technology.In addition to the provision of dispersed alarm units, we wish to enable our customers to access a wider range of assistive technology equipment, in respect of both telecare and telehealth. Innovative, bespoke solutions should be offered to suit a range of circumstances and preferences within this contract.

Delivery: East of England
Extensions: 2024 It is anticipated that this contract will start 1st September 2021 and be for a term of 3 years (plus the option to extend by up to 1 further year)Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

Conditions of participation1
  • Suitability

    appropriate industry accreditation for the provision of telecare services, for example TSA accreditation

What this means for your bid
  • Price carries 40 points on every lot: a 10% discount moves about 4 points.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · 2024
First published
10 Jun 2021, 11:54 BST
Last source update
9 Sept 2021, 08:59 BST
Award evaluation window
12 Jul 2021 – …
Authority reference
CBC-1223-T-CE
FTS notice number
2021/S 000-022352
Classification (CPV)
Alarm systemsAlarm-monitoring servicesCall centreDevices for the elderly
Delivery area
East of England (UKH25)
Official registry OCID
ocds-h6vhtk-02ba56 Find a Tender

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
12 Jul 2021, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
12 Jul 2021, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

12 Jul 2021 → 9 Sept 2021 · 3 dates
  1. Submission deadline
    12 Jul 2021, 12:00 BST
  2. Bids opened
    12 Jul 2021, 12:00 BST
  3. Notice published
    9 Sept 2021, 08:59 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    9 Sept 2021, 08:59 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £353,6162 contracts exc. VAT
Bids received 112 from SMEs
Contracts signed 2latest 1 Sept 2021

Contracts

  • Community Alarm Monitoring and Response and Call Handling · Doro Care (UK)

    Signed
    1 Sept 2021
    Value
    £264,976
    Status
    active
  • The Provision of Community Alarm Equipment and Other Assistive Technology · Doro Care (UK)

    Signed
    1 Sept 2021
    Value
    £88,640
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Community Alarm Monitoring and Response and Call Handling6bids · 6 electronic0——
2 · The Provision of Community Alarm Equipment and Other Assistive Technology5bids · 5 electronic2——

Contracting authority & participating public bodies

Central Bedfordshire Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Priory House, Chicksands, East of England, SG17 5TQContact name, email, phone Published organisation website ↗

Bidders & participating suppliers

1 commercial party on the notice
  • Doro Care UKAwarded supplier08666755 Units 3 & 4 Technology Business Park Moy Avenue, Eastbourne East Sussex, South East, BN22 8LD

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.