Find a TenderAwarded
Published 12 Nov 2023, 17:13 GMT

Official UK procurement notice

Children and Young People's Online Mental Health Support Service

Official notice

Authority: Lincolnshire County Council (Local council)

ServicesOpen procedure
Awarded value£666,000published contract · exc. VAT
Submissions closed 19 Dec 2023awarded 6 Feb 2024
Awarded to Kooth Digital Health Limited
Contract term 2 yrsends 31 Mar 2026 · starts 1 Apr 2024

What is being bought

Published requirement description

The Customer requires the Supplier to deliver and promote an Online Mental Health Support service for children and young people (CYP) in Lincolnshire who are aged 11-18 (increasing to age 25 for Care Leavers and those with Special Educational Needs and/or Disability (SEND)) that have emotional wellbeing or mental health concerns.

The web based service will incorporate online text-based chat and 1:1 support, moderated group chat sessions, forums and message boards, advice on a wide range of topics including things like managing exam stress, healthy relationships, anxiety, depression and bullying and signposting to other CYP Mental Health (CYPMH) services.

The service will increase access and uptake of mental health support Lincolnshire CYP, with a particular emphasis on ensuring equality for minority or vulnerable groups such as Children in Care or those with SEND.

The service will improve the self-reported mental health and emotional wellbeing of users in a demonstrable way, will encourage the exploration and understanding of mental health and reduce the stigma associated with accessing services.

The service will build resilience amongst CYP, giving them the skills to cope with life challenges and adversities.

CPV: Miscellaneous health services · Other community, social and personal services · Social work and related services

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded 2 yrs
Contract period: 1 Apr 2024 – 31 Mar 2026 (2 yrs)
Delivery: East Midlands
Variant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (7)
  • Implementation: 10%
  • Service Delivery: 15%
  • Service Delivery – Staffing and Volume of Service: 15%
  • Service Delivery – Stakeholder Engagement: 10%
  • Safeguarding: 5%
  • Operational Risk and Assurance: 5%
  • price: 40%
Published award criteria (7)
  • Implementation: 10%
  • Service Delivery: 15%
  • Service Delivery – Staffing and Volume of Service: 15%
  • Service Delivery – Stakeholder Engagement: 10%
  • Safeguarding: 5%
  • Operational Risk and Assurance: 5%
  • Price: 40%
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
12 Nov 2023, 17:13 GMT
Last source update
8 Feb 2024, 12:40 GMT
Award evaluation window
19 Dec 2023 – …
Authority reference
DN696820
FTS notice number
2024/S 000-004217
Classification (CPV)
Miscellaneous health servicesOther community, social and personal servicesSocial work and related services
Delivery area
East Midlands (UKF3)
Official registry OCID
ocds-h6vhtk-041790 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
19 Dec 2023, 16:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
19 Dec 2023, 16:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

19 Dec 2023 → 1 Apr 2024 · 4 dates
  1. Submission deadline
    19 Dec 2023, 16:00 GMT
  2. Bids opened
    19 Dec 2023, 16:00 GMT
  3. Notice published
    8 Feb 2024, 12:40 GMT
  4. Contract starts
    1 Apr 2024, 00:00 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    8 Feb 2024, 12:40 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £666,0001 contract exc. VAT
Bids received 8
Contracts signed 1latest 6 Feb 2024
Awarded toValueDateStatus
Kooth Digital Health Limited£666,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
8bids———

Contracting authority & participating public bodies

Lincolnshire County Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services County Offices, Newland, Lincoln, East Midlands, LN1 1YLContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High Court of England and WalesReview body London

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.