Find a TenderAwarded
Published 11 Jul 2023, 12:06 BST

Official UK procurement notice

Cleaning Service for the Civic Centre and other Corporate Properties

Official notice

Authority: London Borough of Hillingdon (Local council)·Consortium: 2 public authorities

ServicesRestricted procedure
Published estimate£9,000,000exc. VAT5.6% above published estimate
Submissions closed 10 Aug 2023awarded 1 Feb 2024
Awarded to Solo Service Group Limited

What is being bought

Published requirement description

The London Borough of Hillingdon (Hillingdon) is seeking a suitably experienced Contractor to provide a comprehensive, efficient, and cost effective cleaning service to the Civic Centre (approx 27,272m2) and circa 70 additional buildings, complexes and other facilities located across the Borough including but not limited to libraries, office blocks, cemeteries, day centres, residential homes and other facilities open to the general public.

The service will comprise of but is not limited to the following:

  • Internal cleaning (including scheduled, reactive & periodic)
  • Window cleaning
  • Porter / Caretaker services
  • Recurrence: 3 - 5 years

CPV: Accommodation cleaning services · Building-cleaning services · Office cleaning services · Window-cleaning services

The lotProcurement structure

single lot · value published
Lot #13 The London Borough of Hillingdon (Hillingdon) is seeking a suitably experienced…AwardedRenewalPublished value£9,000,000

3 The London Borough of Hillingdon (Hillingdon) is seeking a suitably experienced Contractor to provide a comprehensive, efficient, and cost effective cleaning service to the Civic Centre (approx 27,272m2) and circa 70 additional buildings, complexes and other facilities located across the Borough including but not limited to libraries, office blocks, cemeteries, day centres, residential homes and other facilities open to the general public.

The service will comprise of but is not limited to the following:

  • Internal cleaning (including scheduled, reactive & periodic)
  • Window cleaning
  • Porter / Caretaker services
Delivery: London · London Borough of Hillingdon
Extensions: The proposed contract will be for a period of Four (4) years with an option to extend for a further Two (2) plus One (1) years subject to the requirements of the service and the satisfactory performance of the contractor. · The Council intends to award a contract for these services for a period of up to three (3) years with an option to extend for up to a further two (2) years subject to agreement and satisfactory performance.Second stage: up to 7 candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 50%Price: 50%
Published award criteria (2)
  • price: 50
  • Quality: 50
What this means for your bid
  • Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · 3 - 5 years
First published
11 Jul 2023, 12:06 BST
Last source update
3 May 2024, 15:07 BST
FTS notice number
2024/S 000-014382
Classification (CPV)
Accommodation cleaning servicesBuilding-cleaning servicesOffice cleaning servicesWindow-cleaning services
Delivery area
London (UKI74)
Official registry OCID
ocds-h6vhtk-03e091 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic payment

Publisher note: The Contracting Authority reserves the right not to award any contract pursuant to this procurement exercise and / or abandon this procurement exercise at any time and / or award a contract for part of the services at its sole discretion. The Contracting Authority shall have no liability whatsoever to any applicant or tenderer as a result of its exercise of that discretion. For the avoidance of doubt, all costs incurred by any applicant and / or tenderer before signature of any contract with the Contracting Authority shall be incurred entirely at that applicants / tenderers risk.

How it was run

Official notice
Run through: portal not identified
Language: EN

Tender documents are also served through a separate tool: http://www.capitalesourcing.com ↗

Submission deadline
10 Aug 2023, 13:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Detailed submission instructions & authority contactsFrom official release

Timeline

10 Aug 2023 → 3 May 2024 · 3 dates
  1. Submission deadline
    10 Aug 2023, 13:00 BST
  2. Invitations to tender expected
    25 Aug 2023, 00:00 BST
  3. Notice published
    3 May 2024, 15:07 BST

Notice history

3 events · 3 releases on Find a Tender · since 13 Jul 2023
  1. Buyer details updated
    13 Jul 2023, 16:56 BST
  2. Status changed to complete
    3 May 2024, 15:07 BST
  3. Buyer details updated
    3 May 2024, 15:07 BST
Published amendments (1 · 0 deadline changes)
WhenWhatBeforeAfterShift
—TextShort description · II.1.4The Council intends to award a contract for these services for a period of up to three (3) years with an option to extend for up to a further two (2) years subject to agreement and satisfactory performance.The Council intends to award a contract for these services for a period of up to FOUR (4) years with an option to extend for up to a further TWO (2) plus ONE (1) years subject to agreement and satisfactory performance
—TextEstimated total value · II.1.59000000.009100000.00
—TextDescription of the procurement · II.2.4The Council intends to award a contract for these services for a period of up to three (3) years with an option to extend for up to a further two (2) years subject to agreement and satisfactory performance.The Council intends to award a contract for these services for a period of up to FOUR (4) years with an option to extend for up to a further TWO (2) plus ONE (1) years subject to agreement and satisfactory performance
—TextEstimated value · II.2.69000000.009100000.00
—TextDuration in months · II.2.76084
—TextDescription of renewals · II.2.7The Council intends to award a contract for these services for a period of up to three (3) years with an option to extend for up to a further two (2) years subject to agreement and satisfactory performance.The Council intends to award a contract for these services for a period of up to FOUR (4) years with an option to extend for up to a further TWO (2) plus ONE (1) years subject to agreement and satisfactory performance
—TextDescription of options · II.2.11The Council intends to award a contract for these services for a period of up to three (3) years with an option to extend for up to a further two (2) years subject to agreement and satisfactory performance.The Council intends to award a contract for these services for a period of up to FOUR (4) years with an option to extend for up to a further TWO (2) plus ONE (1) years subject to agreement and satisfactory performance
—TextEstimated timing for further notices to be published · VI.13 - 5 years4 - 7 years

1 amendment published without a description.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £9,500,0001 contract exc. VAT
Bids received 5
Contracts signed 1latest 1 Feb 2024
Awarded toValueDateStatus
Solo Service Group LimitedCleaning Service for the Civic Centre and other Hillingdon Properties 2024£9,500,000 †—Awarded

Contracts

  • Cleaning Service for the Civic Centre and other Hillingdon Properties 2024 · Solo Service Group Limited

    Signed
    1 Feb 2024
    Value
    £9,500,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
5bids———

Contracting authority & participating public bodies

2 public bodies on the notice

London Borough of Hillingdon

Contracting authorityLocal CouncilRegional or local authorityGeneral public services High Street, Uxbridge, London, UB8 1UWContact email

Dispute resolution & review bodies

  • High Court of England and WalesReview body London

Bidders & participating suppliers

1 commercial party on the notice
  • SOLO SERVICES GROUP LTDAwarded supplier2626708 1 Axis Court, Riverside Business Park, Mallard Way, Swansea Vale, Swansea,, Swansea, Wales

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Technical selection criteriatenderTechnical selection criteria
  • Economic and financial selection criteriatenderEconomic and financial selection criteria