Client Relationship Management (CRM) and Learning Analytics platform

Official notice

Authority: University of Plymouth (Education)

ServicesAbove threshold

Sectors: Software Packages & ERP (48)Education & Training (80) Delivery: South West (UKK)

Planned pipeline valueValue not publishedpipeline notice, not a live tender

Tender notice expected 1 May 2026from the planned procurement notice

Contract term 5 yrsends 31 Jul 2031 · starts 31 Jul 2026

What is being bought

Published requirement description

Client Relationship Management (CRM) and Learning Analytics platform, to support the whole student journey.

CPV: E-learning services · Educational software package

The lotProcurement structure

single lot · no lot value published

Lot #1Planned 5 yrs

Contract period: 31 Jul 2026 – 31 Jul 2031 (5 yrs)

Delivery: South West

48190000 Educational software package 80420000 E-learning services

Procedure terms & legal framework

From the official record

Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Services
Notice status: Past planning notice
Procurement threshold: Above threshold (FTS publication)
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 23 May 2025, 10:13 BST
Last source update: 23 May 2025, 10:13 BST
Authority reference: UoP/APN2025_7.0
FTS notice number: 2025/S 000-025818
Latest notice: Pipeline notice (UK1)
Classification (CPV): E-learning servicesEducational software package
Delivery area: South West (UKK)
Official registry OCID: ocds-h6vhtk-0520f2 Find a Tender

How it was run

Official notice

Submission deadline: —

Timeline

23 May 2025 → 31 Jul 2026 · 3 dates

Planning notice published
23 May 2025, 10:13 BST
Tender notice expected180 days ago
1 May 2026, 00:59 BST
Contract starts89 days ago
31 Jul 2026

Notice history

1 event · 1 release on Find a Tender

Pipeline notice published
23 May 2025, 10:13 BST
UK1

Commercial outcome & contract awards

Pipeline notice

Awards (0): No award published
Contracts (0): No contract published
Bid statistics: No aggregate bid statistics published

Contracting authority & participating public bodies

University of Plymouth

Contracting authorityPublic authority - sub-central government GB-PPON: PQHL-4825-PGGL Drake Circus, Plymouth, Devon, South West, PL4 8AAContact name, email, phone

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender23 May 2025, 10:13 BST