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Published 10 Sept 2026, 10:22 BST

Official UK procurement notice

COM26142 Temporary Accommodation and Hostel Cleaning

Official notice

Authority: Torbay Council (Local council)

2 lotsServicesOpen procedureAbove thresholdSME suitableMax 1 lot to bidMax 1 lot per supplier
Published estimate£390,000total for 2 lots · £468,000 inc. VAT
Submissions closed 8 Oct 2026
Lots 2max 1 won per supplier · max 1 to bid
Contract term 2 yrsends 30 Nov 2028 · up to 30 Nov 2029 with extensions · starts 1 Dec 2026

What is being bought2 lots · detail below

Published requirement description

This tender is for the provision of Cleaning Services at specific sites for the Hostel, Temporary Accommodation and Torbay Council Owned Permanent Accommodation within Torbay Council boundaries, predominantly in Torquay and Paignton.

The site list may also be extended or reduced to include or exclude different locations during the contract period.

The successful Supplier(s) is expected to carry out the duties as stated in the Part 2 Specification and any ad-hoc requirements to a very high standard.

The tender is being split into two lots:

Lot 1 - Temporary Accommodation

Lot 2 - Hostel

  • The authority expects to re-tender this requirement around 4 Sept 2028, 23:59 BST.
  • No preliminary market engagement: None undertaken

CPV: Accommodation cleaning services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£390,000 together) · a supplier may bid for at most 1 and win at most 1 of them · same evaluation weights on every lot
Lot #1Temporary AccommodationRenewal 2 yrsSMEPublished value£300,000

Torbay Council currently has 49 temporary accommodation properties, which are located in Torquay, Paignton and Brixham. There are 45 self-contained properties and 4 HMO’s (House in Multiple Occupancy).

The Temporary accommodation properties will require void cleaning (flipping), before a new tenant(s) move in. This is a specialist cleaning service that is required for the vacated properties.

The HMO properties require regular cleaning of the communal areas and void cleaning of the bedrooms once a tenant has moved out.

Contract period: 1 Dec 2026 – 30 Nov 2028 (2 yrs) · up to 30 Nov 2029 with extensionsValue: £300,000 exc. VAT · £360,000 inc. VAT
Delivery: South WestEligibility: SME eligible
Extensions: Routine services to be provided at a new site(s), not included in the original contract Services decreased from a site(s) The Authority requesting changes in the level of services required, and/or in the way services are provided and the site specific instructions Statutory minimum wage increases · 1 x 12m extension
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Confirmation of ability to obtain relevant insurances after contract award but before delivery start

    Further information can be found in Part 4 Procurement Specific Questionnaire and Section C2.3 of Part 1 Information.

  • Technical & professional ability

    Relevant Experience and Contract Examples

    Health and Safety

    Modern Slavery

    Relevant policies, procedures and accreditations required to deliver the contract

    Further information can be found in Part 4 Procurement Specific Questionnaire and Section C2.3 of Part 1 Information.

Lot #2HostelRenewal 2 yrsSMEPublished value£90,000

The Hostel is located in Torquay and compromises of 28 bedrooms (of which, 26 of those bedrooms have en-suite shower rooms) and communal areas.

The communal areas required to be cleaned fortnightly, and void cleans will be required once a bedroom has become vacant.

Contract period: 1 Dec 2026 – 30 Nov 2028 (2 yrs) · up to 30 Nov 2029 with extensionsValue: £90,000 exc. VAT · £108,000 inc. VAT
Delivery: South WestEligibility: SME eligible
Extensions: Services to be provided at a new site(s), not included in the original contract Services decreased from a site(s) The Authority requesting changes in the level of services required, and/or in the way services are provided and the site specific instructions Statutory minimum wage increases · 1 x 12m optional extension
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Financial Capacity

    Confirmation of ability to obtain relevant insurances after contract award but before delivery start

    Further information can be found in Part 4 Procurement Specific Questionnaire and Section C2.3 of Part 1 Information.

  • Technical & professional ability

    Relevant Experience and Contract Examples

    Health and Safety

    Modern Slavery

    Relevant policies, procedures and accreditations required to deliver the contract

    Further information can be found in Part 4 Procurement Specific Questionnaire and Section C2.3 of Part 1 Information.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 50%Price: 40%Social value: 10%
Published sub-criteria (3)
  • Method Statements: 50%
  • Price: 40%
  • Social Value: 10%
Published award criteria (3)
  • Method Statements: Quality for service and contract delivery. There are 6 method statements in total which add up to the percentage weighting
  • Social Value: Social Value assessment. The social value assessment for Lot 1 is a combination of a qualitative assessment and quantitative assessment. Further information can be found in Part 6 Social Value Requirement and Part 8 Social Value Calculator.
  • Price: The total estimated annual cost of the service
Lot distribution rule: Lot 1 - Temporary Accommodation - a single supplier Lot 2 - Hostel - a single supplier Applicants may bid for an individual lot or both lots. An Applicant can be awarded both lots if they are the highest scoring applicant for both lots.
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 4 Sept 2028
First published
10 Sept 2026, 10:22 BST
Last source update
10 Sept 2026, 10:22 BST
Award evaluation window
Submission end – 16 Nov 2026
Authority reference
COM26142
FTS notice number
2026/S 000-085700
Latest notice
Tender notice (UK4)
Classification (CPV)
Accommodation cleaning services
Delivery area
South West (UKK42)
Official registry OCID
ocds-h6vhtk-06f65e Find a Tender
Contract terms summary

In consideration of the provision of the Services by the Supplier in accordance with the terms and conditions of this Contract, the Authority shall pay the Charges to the Supplier.

The Charges shall be calculated as set out in the Payment Schedule.

Unless otherwise stated in the Payment Schedule the Charges:

(a) shall be payable from the Commencement Date;

(b) shall remain fixed during the Term unless agreed by both parties; and

(c) are the entire price payable by the Authority to the Supplier in respect of the Ser-vices and includes, without limitation, any royalties, licence fees, supplies and all consumables used by the Supplier, travel costs, accommodation expenses and the cost of Supplier Personnel.

The Authority shall pay each properly submitted invoice received by the Supplier within 30 days of the date when Authority has determined that the invoice is a valid and undisputed in-voice. The Supplier shall accept payment electronically via BACS.

Further information on payment terms can be found in Clause 6 Charges and Payments of the Service Contract.

How it was run

Official notice
Submission deadline
8 Oct 2026, 12:00 BST
Clarification deadline
24 Sept 2026, 17:00 BST
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

In order to provide unrestricted, full, direct and free of charge access to the Tender Documents the Authority is providing the Documents in PDF format in the Opportunities Area of the ProContract e-Tendering portal at www.supplyingthesouthwest.org.uk ↗ - reference DN828936

In order to access amendable versions of the Documents and to submit a response Applicants must be registered as Suppliers on ProContract. Applicants should then express an interest in the opportunity and download the Word and Excel format Documents for completion and submission.

Timeline

10 Sept 2026 → 1 Dec 2026 · 5 dates
  1. Tender notice published47 days ago
    10 Sept 2026, 10:22 BST
  2. Clarification questions by32 days ago
    24 Sept 2026, 17:00 BST
  3. Submission deadline19 days ago
    8 Oct 2026, 12:00 BST
  4. Today
    26 Oct 2026
  5. Award decision expected byin 21 days
    16 Nov 2026, 23:59 GMT
  6. Contract startsin 35 days
    1 Dec 2026

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    10 Sept 2026, 10:22 BST
    UK4

Contracting authority & participating public bodies

Torbay Council

Contracting authorityPublic authority - sub-central government GB-PPON: PXLG-3144-TYMJ Town Hall, Torquay, South West, TQ1 3DRContact name, email, phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsIn order to provide unrestricted, full, direct and free of charge access to the Tender Documents, the Authority is providing the documents in PDF in the Opportunities Area of the ProContract e-tendering portal at https://www.supplyingthesouthwest.org.uk/ - reference DN828936 In o…

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender