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Published 27 Aug 2025, 12:39 BST

Official UK procurement notice

Community Engagement Platform · UK public procurement notice

Official notice

Authority: Ipswich Borough Council (Local council)

2 lotsServicesBelow threshold - open competitionBelow thresholdSME suitable
Sectors: Software Packages & ERP (48)IT Services & Software (72) Delivery: Delivery location not published
Published estimate£120,000total for 2 lots · £144,000 inc. VAT
Submissions closed 8 Oct 2025awarded 8 May 2026
Awarded to Go Vocal NV
Contract term 3 yrsends 2 Nov 2028 · starts 3 Nov 2025

What is being bought2 lots · detail below

Published requirement description

The Council is seeking two platforms to be built for its internal use. Both are to be virtual software solutions which can be used by our own officers to create and manage engagement projects.

Suppliers can bid for:

Lot 1 - Digital website.

Lot 2 - Voice specific engagement options

Lot 3 - Lots 1 and 2 combined.

CPV: Custom software development services · IT software package · Software package and information systems · Software-related services · System and support services · Systems and technical consultancy services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£120,000 together)
Lot #1Community engagement - digital websiteAwarded 3 yrsSMEPublished value£75,000

The source published no individual description for this lot.

Contract period: 3 Nov 2025 – 2 Nov 2028 (3 yrs)Value: £75,000 exc. VAT · £90,000 inc. VAT
Eligibility: SME eligible
48000000 Software package and information systems48517000 IT software package72220000 Systems and technical consultancy services72230000 Custom software development services72250000 System and support services72260000 Software-related services
Lot #2Community engagement - voiceAwarded 3 yrsSMEPublished value£45,000

The source published no individual description for this lot.

Contract period: 3 Nov 2025 – 2 Nov 2028 (3 yrs)Value: £45,000 exc. VAT · £54,000 inc. VAT
Eligibility: SME eligible
48000000 Software package and information systems48517000 IT software package72220000 Systems and technical consultancy services72230000 Custom software development services72250000 System and support services72260000 Software-related services

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Below threshold
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
27 Aug 2025, 12:39 BST
Last source update
14 May 2026, 15:35 BST
Authority reference
IBC/19388
FTS notice number
2025/S 000-051576
Latest notice
Contract details notice (UK7)
Classification (CPV)
Custom software development servicesIT software packageSoftware package and information systemsSoftware-related servicesSystem and support servicesSystems and technical consultancy services
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-058e83 Find a Tender

How it was run

Official notice
Submission deadline
8 Oct 2025, 11:00 BST
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

Submit at www.suffolksourcing.uk ↗

Timeline

27 Aug 2025 → 14 May 2026 · 4 dates
  1. Tender notice published
    27 Aug 2025, 12:39 BST
  2. Submission deadline384 days ago
    8 Oct 2025, 11:00 BST
  3. Contract starts358 days ago
    3 Nov 2025
  4. Latest notice published165 days ago
    14 May 2026, 15:35 BST

Notice history

6 events · 4 releases on Find a Tender · since 27 Aug 2025
  1. Tender notice published
    27 Aug 2025, 12:39 BST
    UK4
  2. Tender notice published
    18 Sept 2025, 16:58 BST
    UK4
  3. Deadline moved to 8 Oct 2025, 11:00 BST
    18 Sept 2025, 16:58 BST
    +14 days · was 24 Sept 2025, 11:00 BST
  4. Contract details notice published
    13 May 2026, 15:33 BST
    UK7
  5. Status changed to complete
    13 May 2026, 15:33 BST
  6. Contract details notice published
    14 May 2026, 15:35 BST
    UK7
Routine re-releases (4)
  • 2025-08: 1 release · 27 Aug 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £114,8381 contract exc. VAT
Contracts signed 1latest 8 May 2026
Awarded toValueDateStatus
Across several lots1 award
Go Vocal NVSME£114,838 †—Awarded

Contracts

  • Contract 1 · Go Vocal NVSME

    Signed
    8 May 2026
    Value
    £114,838
    Period
    8 May 2026 – 8 May 2031
    Status
    active

Contracting authority & participating public bodies

Ipswich Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PPLT-7247-DMBJ Grafton House, 15-17 Russell Road, Ipswich, East of England, IP1 2DEContact email

Bidders & participating suppliers

1 commercial party on the notice
  • Go VocalAwarded supplierGB-PPON: PQJM-8424-DPZP Boulevard Pacheco 34, Brussels, BE, 1000, BEContact email, phone

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender