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Published 14 Dec 2021, 11:58 GMT

Official UK procurement notice

Consultancy Services · UK public procurement notice

Official notice

Authority: THAMES WATER UTILITIES LIMITED·Consortium: 2 public authorities

Framework agreement4 lotsServicesNegotiated procedure with prior call for competitionMax 4 lots per supplier
Sectors: Financial and insurance services (66)Architecture & Engineering (71)IT Services & Software (72)
+1 moreBusiness Services & Consultancy (79)
 Delivery: London (UKI)South East (UKJ)
Framework ceiling (notional)£136,000,000total for 4 lots · framework ceiling, not attributable revenue
Submissions closed 28 Jan 2022awarded 4 Jun 2023
Lots 4max 4 won per supplier

What is being bought4 lots · detail below

Published requirement description

Thames Water is seeking to award Framework Agreements to multiple providers for the provision of consultancy services, across 4 lots:

Lot 1 - Strategy and operational model: regulatory advice, operational planning, long term strategy

Lot 2 - Performance improvement: process reviews, change and transformation, customer experience and continuous improvement

Lot 3 - Project management: end-to-end management of defined activities, training

Lot 4 - Digital consultancy services: cost and service management

The selected providers will be able to demonstrate how they support Thames Water, our strategic ambitions, projects and programmes.

Bidders can apply for multiple lots and each lot will be awarded to multiple providers based on individual merits.

  • Recurrence: Between 5 & 8 years.

CPV: Business services: law, marketing, consulting, recruitment, printing and security · Consulting services for water-supply and waste consultancy · Financial and insurance services · IT services: consulting, software development, Internet and support

How this framework works

From the published notice
Places
up to 30 suppliers · 41 appointed (full)

Lots and requirements (4)Procurement structure

4 lots · all with a published value · win at most 4 of them

Every one of these 3 lots carries the same published figure, £16,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Strategy and operational modelCancelledRenewalceiling above

The scope of this strategy and operational model consultancy lot will be focused on supporting Thames Water in defining and executing its future strategic objectives through analysing, reviewing and recommending solutions regarding our strategy and operational model(s).

It is expected that the providers within this lot consider numerous options and solutions, providing recommendations on the best approach to the problem statement.

Thames Water intends to award Framework Agreements to multiple providers for this lot.

Delivery: London, South East · Whole of Thames Water region.
Extensions: Any agreement awarded would be for an initial duration of 5 years with options to extend annually up to a maximum overall term of 8 years. · Any agreement awarded would be for an initial duration of 5 years with options to extend annually up to a maximum overall term of 8 years.Second stage: up to 10 candidates invited to tenderVariant bids: allowed
66000000 Financial and insurance services71800000 Consulting services for water-supply and waste consultancy
Lot #2Performance ImprovementCancelledRenewalPublished value£88,000,000

The scope of the performance improvement consultancy lot will be focused on reviewing the as-is of elements/functions of our business and recommending the to-be, to optimize business performance. Take a holistic approach and ensuring alignment between people, processes, and systems to ensure our business performs at its best.

Thames Water intends to award Framework Agreements to multiple providers for this lot.

Delivery: London, South East · Whole of Thames Water region.
Extensions: Any agreement awarded would be for an initial duration of 5 years with options to extend annually up to a maximum overall term of 8 years. · Any agreement awarded would be for an initial duration of 5 years with options to extend annually up to a maximum overall term of 8 years.Second stage: up to 10 candidates invited to tenderVariant bids: allowed
66000000 Financial and insurance services71800000 Consulting services for water-supply and waste consultancy79000000 Business services: law, marketing, consulting, recruitment, printing and security
Lot #3Project ManagementCancelledRenewalceiling above

It is expected that partners who are allocated to the project management lot are able to support in end-to-end delivery and management of identified projects across Thames Water business.

It is expected that much of the activities within this lot will relate to business support services and functions, with capital/ construction being excluded.

Thames Water intends to award Framework Agreements to multiple providers for this lot.

Delivery: London, South East · Whole of Thames Water region.
Extensions: Any agreement awarded would be for an initial duration of 5 years with options to extend annually up to a maximum overall term of 8 years. · Any agreement awarded would be for an initial duration of 5 years with options to extend annually up to a maximum overall term of 8 years.Second stage: up to 10 candidates invited to tenderVariant bids: allowed
66000000 Financial and insurance services71800000 Consulting services for water-supply and waste consultancy
Lot #4Digital consultancy servicesCancelledRenewalceiling above

Thames Water are looking to partner with consultancies to provide digital consultancy services specifically including but not limited to:

a) IT Cost Management.

b) IT Service Management: advice/ input into elements of Thames Water's digital strategy and digital transformation.

c) IT Contracts, benchmarking and analysis: analysis of various elements within digital, share best practice and market knowledge.

Thames Water intends to award Framework Agreements to multiple providers for this lot.

Delivery: London, South East · Whole of Thames Water region.
Extensions: Any agreement awarded would be for an initial duration of 5 years with options to extend annually up to a maximum overall term of 8 years. · Any agreement awarded would be for an initial duration of 5 years with options to extend annually up to a maximum overall term of 8 years.Second stage: up to 10 candidates invited to tenderVariant bids: allowed
72000000 IT services: consulting, software development, Internet and support

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Legal form for consortia
Consortia may be required to form a legal entity prior to any award.
Shortlisting
As detailed in the PQQ.
Successive reduction
Candidates will be reduced successively across stages
What this means for your bid
  • “Consultancy Services” is a framework: the contest is a place on its panel, up to 30 suppliers, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Negotiated procedure with prior call for competition
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · Between 5 & 8 years.
First published
14 Dec 2021, 11:58 GMT
Last source update
8 Feb 2024, 14:57 GMT
Authority reference
FA1410
FTS notice number
2024/S 000-004262
Classification (CPV)
Business services: law, marketing, consulting, recruitment, printing and securityConsulting services for water-supply and waste consultancyFinancial and insurance servicesIT services: consulting, software development, Internet and support
Delivery area
London (UKI)South East (UKJ)
Official registry OCID
ocds-h6vhtk-0300cf Find a Tender
Contract terms summary

As detailed in the ITN.

Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

Thames Water Utilities Limited will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into.

The Utilities Contracts Regulations 2016 (SI 2016 No 274) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).

Publisher note: *** Please note - this is a Contract Award Notice *** All suppliers who wish to respond to this notice must request a pre-qualification questionnaire (PQQ) by using the web link in Section I.3 (www.thameswater.co.uk/procurement).

How it was run

Official notice
Run through: portal not identified
Language: EN
Appointment period ends
28 Jan 2022, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Supplier levy on call-offs (max %)
document
Bid validity
270 days from the deadline
Deposits and guarantees
Bonds and/or parent company guarantees of performance and financial standing may be required.
Detailed submission instructions & authority contactsFrom official release

www.thameswater.co.uk/about-us/our-supplie… ↗

Timeline

28 Jan 2022 → 8 Feb 2024 · 2 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    28 Jan 2022, 12:00 GMT
  2. Notice published
    8 Feb 2024, 14:57 GMT

Notice history

2 events · 3 releases on Find a Tender · since 8 Feb 2024
  1. Status changed to complete
    8 Feb 2024, 14:57 GMT
  2. Buyer details updated
    8 Feb 2024, 14:57 GMT
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineIV.2.210 Jan 202228 Jan 2022+19 d

Please note that the deadline for submitting your PQQ is now 28 January 2022, at 12 noon.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 41admitted to the panel · see the list ↓
Contracts signed 20latest 4 Jun 2023

45 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Lot 1 - Strategy and operational model

    Signed
    4 Jun 2023
    Value
    —
    Status
    active

  • Lot 2 - Performance improvement

    Signed
    31 May 2023
    Value
    —
    Status
    active

  • Lot 3 - Project management

    Signed
    31 May 2023
    Value
    —
    Status
    active

  • Lot 1 - Strategy and operational model

    Signed
    31 May 2023
    Value
    —
    Status
    active

  • Lot 1 - Strategy and operational model

    Signed
    31 May 2023
    Value
    —
    Status
    active

  • Lot 1 - Strategy and operational model

    Signed
    31 May 2023
    Value
    —
    Status
    active

  • Lot 1 - Strategy and operational model; Lot 3 - Project management

    Signed
    31 May 2023
    Value
    —
    Status
    active

  • Lot 1 - Strategy and operational model

    Signed
    31 May 2023
    Value
    —
    Status
    active

  • Lot 1 - Strategy and operational model; Lot 2 - Performance improvement; Lot 3 - Project management

    Signed
    31 May 2023
    Value
    —
    Status
    active

  • Lot 2 - Performance improvement; Lot 3 - Project management

    Signed
    31 May 2023
    Value
    —
    Status
    active

  • Lot 1 - Strategy and operational model; Lot 2 - Performance improvement; Lot 3 - Project management

    Signed
    31 May 2023
    Value
    —
    Status
    active

  • Lot 1 - Strategy and operational model

    Signed
    31 May 2023
    Value
    —
    Status
    active

  • Lot 1 - Strategy and operational model; Lot 2 - Performance improvement; Lot 3 - Project management

    Signed
    31 May 2023
    Value
    —
    Status
    active

  • Lot 1 - Strategy and operational model

    Signed
    31 May 2023
    Value
    —
    Status
    active

  • Lot 2 - Performance improvement; Lot 3 - Project management

    Signed
    31 May 2023
    Value
    —
    Status
    active

  • Lot 1 - Strategy and operational model; Lot 2 - Performance improvement; Lot 3 - Project management

    Signed
    31 May 2023
    Value
    —
    Status
    active

  • Lot 1 - Strategy and operational model; Lot 2 - Performance improvement

    Signed
    31 May 2023
    Value
    —
    Status
    active

  • Lot 1 - Strategy and operational model; Lot 2 - Performance improvement

    Signed
    31 May 2023
    Value
    —
    Status
    active

  • Lot 1 - Strategy and operational model; Lot 2 - Performance improvement; Lot 3 - Project management

    Signed
    31 May 2023
    Value
    —
    Status
    active

  • Lot 1 - Strategy and operational model; Lot 2 - Performance improvement; Lot 3 - Project management

    Signed
    31 May 2023
    Value
    —
    Status
    active

Contracting authority & participating public bodies

2 public bodies on the notice

THAMES WATER UTILITIES LIMITED

Contracting authorityWater GB-COH: 02366661 RG1 8DB, Reading, South East, RG1 8DBContact name, email

Framework contractors & participating bidders

41 commercial parties on the notice
Show 31 more suppliers

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria