Official UK procurement notice
Creative Agency · THAMES WATER UTILITIES LIMITED (May 2022)
Authority: THAMES WATER UTILITIES LIMITED·Consortium: 2 public authorities
What is being bought
Published requirement descriptionThames Water are looking for a creative agency to create and deliver innovative and engaging content which is customer centric and supports the overall strategy to improve customer perception, in turn improving our C-MeX and NPS performance
CPV: Business services: law, marketing, consulting, recruitment, printing and security
The lotProcurement structure
single lot · value publishedLot #1Thames Water are seeking a creative agency partner to create and deliver innovative…AwardedRenewalPublished value£6,000,000
Thames Water are seeking a creative agency partner to create and deliver innovative and engaging content which is customer centric and supports the overall strategy to improve customer perception, in turn improving our C-MeX and NPS performance.
The selected provider will be expected to offer a full creative agency service including but not limited to campaign strategy, content provision, brand & marketing strategy covering our brand building and behavioural change campaigns throughout the annual calendars
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Legal form for consortia
- Consortia may be required to form a legal entity prior to award
- Shortlisting
- As detailed in section VI.3 and PQQ.
- “Creative Agency” is a framework: the contest is a place on its panel, not a single contract.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Negotiated procedure with prior call for competition
- Legal basis
- CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 9 May 2022, 14:35 BST
- Last source update
- 8 Sept 2022, 15:52 BST
- Authority reference
FA1629- FTS notice number
2022/S 000-025272- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-033580Find a Tender- Contract terms summary
Specified in Invitation to Negotiate Document.
- Electronic trading
- electronic ordering · electronic payment
- Review procedure
Thames Water Utilities Limited will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into.
The Utilities Contracts Regulations 2016 (SI 2016 No 274) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).
Publisher note: **** Please note, this is a Contract Award Notice **** All suppliers who wish to respond to this contract notice must request a pre-qualification questionnaire (PQQ) by using the web link in Section I.3 (www.thameswater.co.uk/procurement). From your response to the link in Section I.3 or above, Thames Water's Procurement Support Centre will send you an email providing login details for our eSourcing system (i.e. IASTA Smartsource). To complete the PQQ you will need to login to IASTA Smartsource. If the project requires it, you will receive an additional and separate survey to complete for Data Protection. Note - The client may be Thames Water Utilities Limited or another company within the Kemble Water group structure.
How it was run
Official notice- Appointment period ends
- 24 May 2022, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Supplier levy on call-offs (max %)
- document
- Deposits and guarantees
- Bonds and/or parent company guarantees of performance and financial standing may be required.
Timeline
24 May 2022 → 8 Sept 2022 · 2 dates- Admission / appointment period endsperiod end, not a bid countdown24 May 2022, 12:00 BST
- Notice published8 Sept 2022, 15:52 BST
Notice history
2 events · 2 releases on Find a Tender · since 8 Sept 2022- Status changed to complete8 Sept 2022, 15:52 BST
- Buyer details updated8 Sept 2022, 15:52 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Contract 025272-2022-VCCP Group LLP-1
- Signed
- 30 Sept 2021
- Value
- —
- Status
- active
Contracting authority & participating public bodies
2 public bodies on the noticeDispute resolution & review bodies
- Thames Water Utilities ReadingReview body
Framework contractors & participating bidders
1 commercial party on the notice- VCCP Group LLPFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.