Find a TenderPast planning noticePreliminary market engagement notice
Published 9 Sept 2025, 14:50 BST

Official UK procurement notice

Customer Image Capture Service

Official notice

Authority: Nottingham Community Housing Association Limited (Housing)

ServicesSME suitable
Planned pipeline valueValue not publishedpipeline notice, not a live tender
Tender notice expected Date not publishedfrom the planned procurement notice
Contract term 2 yrsends 1 Feb 2028 · starts 2 Feb 2026

What is being bought

Published requirement description

Nottingham Community Housing Association (NCHA) will be inviting Soft market testing returns from organisations for the provision of Customer Image Capture.

The purpose of this service is to enable NCHA to quickly and easily gather photographs from customers of repairs being reported. With the image being easily linked to the created job number within our MRI repairs platform.

The photo must be accessible for our colleagues and be provided to our operative mobile devices in advance of a job being carried out.

Please request the documentation via the In-Tend portal, and submit your response by 5pm on the 10th of October 2025.

CPV: Customer Relation Management software package · Customer satisfaction survey · Customer survey services · Customer-care services · Image-processing software development services · Image-processing software package · Photographic developers · Photographs

The lotProcurement structure

single lot · no lot value published

Procedure terms & legal framework

From the official record
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Past planning notice
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
9 Sept 2025, 14:50 BST
Last source update
9 Sept 2025, 14:50 BST
Authority reference
NCHA202528
FTS notice number
2025/S 000-055070
Latest notice
Preliminary market engagement notice (UK2)
Classification (CPV)
Customer Relation Management software packageCustomer satisfaction surveyCustomer survey servicesCustomer-care servicesImage-processing software development servicesImage-processing software packagePhotographic developersPhotographs
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-0596d1 Find a Tender

How it was run

Official notice
Submission deadline
—

Timeline

9 Sept 2025 → 2 Feb 2026 · 3 dates
  1. Planning notice published
    9 Sept 2025, 14:50 BST
  2. Market engagement381 days ago
    10 Oct 2025, 23:59 BST

    Customer Image Capture Service - Soft Market Testing

  3. Contract starts267 days ago
    2 Feb 2026

Notice history

1 event · 1 release on Find a Tender
  1. Preliminary market engagement notice published
    9 Sept 2025, 14:50 BST
    UK2

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

NOTTINGHAM COMMUNITY HOUSING ASSOCIATION LIMITED

Contracting authorityPublic authority - sub-central government GB-COH: RS007104 Clifton Place, 9 Fairham Brook Drive, Nottingham, East Midlands, NG11 8PYContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure