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Find a TenderAwarded without competition
Published 3 Jun 2025, 15:24 BST

Official UK procurement notice

Customer Relationship Management (CRM) System

Official notice

Authority: London Borough of Hammersmith & Fulham (Local council)

GoodsAward procedure without prior publication of a call for competition
Sectors: Software Packages & ERP (48) Delivery: London (UKI33)
Awarded value£250,010published contract · exc. VAT
Awarded 26 Oct 2024no call for competition
Awarded to GRANICUS-FIRMSTEP LIMITED

Re-procurement plannedCommittee Management System · tender expected

What is being bought

Published requirement description

Contract for the provision of a system that provides CRM lite, a customer portal and an E-forms package.

CPV: Software package and information systems

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: London

Procedure terms & legal framework

From the official record
Procedure method
Award procedure without prior publication of a call for competition
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
3 Jun 2025, 15:24 BST
Last source update
3 Jun 2025, 15:24 BST
FTS notice number
2025/S 000-029581
Classification (CPV)
Software package and information systems
Delivery area
London (UKI33)
Official registry OCID
ocds-h6vhtk-052bbb Find a Tender
Why no open competition
The procurement falls outside the scope of application of the directive
Published justification

Framework call-off

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £250,0101 contract exc. VAT
Bids received 1
Contracts signed 1latest 26 Oct 2024
Awarded toValueDateStatus
GRANICUS-FIRMSTEP LIMITED£250,010 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids———

Contracting authority & participating public bodies

London Borough of Hammersmith and Fulham

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Town Hall, king street, London, London, W6 9JUContact email

Dispute resolution & review bodies

  • Royal Courts of JusticeReview body London

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.