Find a TenderAwardedContract details notice

Published 26 Jan 2026, 14:42 GMT

Official UK procurement notice

Deprivation of Liberty Safeguards (DOLS) assessments

Official notice

Authority: Coventry City Council (Local council)

ServicesBelow threshold - open competitionBelow thresholdLight touch regimeSME suitable

Sectors: Health & Social Care (85) Delivery: West Midlands (UKG)

Published estimate£279,420≈ £140k / year · £279,420 inc. VAT

Submissions closed 16 Feb 2026awarded 25 Mar 2026

Awarded to ICS Operations trading as Xyla Services

Contract term 2 yrsends 26 Apr 2028 · up to 26 Apr 2032 with extensions · starts 27 Apr 2026

What is being bought

Published requirement description

Award of a contract to undertake DoLs Best Interests Assessors, which will be conducted by qualified Best Interest Assessors, to support internal assessment provision.

CPV: Health and social work services

The lotProcurement structure

single lot · value published

Lot #1AwardedRenewal 2 yrsPublished value£279,420

Contract period: 27 Apr 2026 – 26 Apr 2028 (2 yrs) · up to 26 Apr 2032 with extensionsValue: £279,420 exc. VAT · £279,420 inc. VAT

Delivery: West Midlands

Extensions: Extension Option 1: 26th April 2030 (2 years) Extension Option 2: 26th April 2032 (2 years)

85000000 Health and social work services

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Lot awarding rule: Technical/Quality will account for 40.00% of the evaluation Price will account for 60.00% of the evaluation

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - open competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Services
Notice status: Awarded
Procurement threshold: Below threshold
Regulatory regime: Light touch regime
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 26 Jan 2026, 14:42 GMT
Last source update: 21 May 2026, 15:52 BST
Authority reference: COV - 24767
FTS notice number: 2026/S 000-006728
Latest notice: Contract details notice (UK7)
Classification (CPV): Health and social work services
Delivery area: West Midlands (UKG)
Official registry OCID: ocds-h6vhtk-060ebb Find a Tender

How it was run

Official notice

Run through: In-tend · Who buys & how to bid on In-tend

Supplier login requiredElectronic submission allowed

Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup

Submission deadline: 16 Feb 2026, 12:00 GMT
Submission channel: Official e-sourcing portal
Electronic submission: Allowed

Detailed submission instructions & authority contactsFrom official release

sell2.in-tend.co.uk/midlands/home ↗

Timeline

26 Jan 2026 → 21 May 2026 · 4 dates

Tender notice published275 days ago
26 Jan 2026, 14:42 GMT
Submission deadline254 days ago
16 Feb 2026, 12:00 GMT
Contract starts185 days ago
27 Apr 2026, 00:00 BST
Latest notice published160 days ago
21 May 2026, 15:52 BST

Notice history

5 events · 3 releases on Find a Tender · since 26 Jan 2026

Tender notice published
26 Jan 2026, 14:42 GMT
UK4
Contract award notice published
27 Apr 2026, 14:05 BST
UK6
Status changed to complete
27 Apr 2026, 14:05 BST
Contract signature expected
15 May 2026, 23:59 BST
scheduled
Contract details notice published
21 May 2026, 15:52 BST
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value (inc. VAT) £279,4201 award inc. VAT; no net value published

Bids received 65 from SMEs

Contracts signed 1latest 18 May 2026

Awarded to	Value	Date	Status
ICS Operations trading as Xyla Services18 May 2026 – 17 May 2028 · up to 17 May 2032Extensions: Start Date: 18 May 2026 End Date: 17 May 2028 (2 years) Extensions: Option 1) 2 years to 17 May 2030. Option 2) 2 years to 17 May 2032.	£279,420 inc. VAT	25 Mar 2026	Awarded

Contracts

Deprivation of Liberty Safeguards (DOLS) assessments · ICS Operations trading as Xyla Services
Signed
18 May 2026
Value
£279,420 inc. VAT
Period
18 May 2026 – 17 May 2028 · up to 17 May 2032 with extensions
Status
active
Extensions
Contract Commencement Date -18 May 2026 Contract Expiry - 17 May 2028 (2 years) (with the option to extend as follows: Option 1 - a further two (2) years to 17 May 2030; and Option 2 - a further two (2) years to 17 May 2032.)
2 agreed KPIs: All assessments to be completed and returned within 21 days of receipt per quarter · 4% or less of assessments returned to the provider by the Council due to quality issues per quarter
- All assessments to be completed and returned within 21 days of receipt per quarter
- 4% or less of assessments returned to the provider by the Council due to quality issues per quarter

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
6final-stage tenders · 11 at stage one	5	0	—

Contracting authority & participating public bodies

Coventry City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PMJC-6861-XJPP Council House, Earl Street, Coventry, West Midlands, CV1 5RRContact name, email

Bidders & participating suppliers

1 commercial party on the notice

ICS OPERATIONS LIMITEDAwarded supplierGB-COH: 04793945GB-PPON: PZTR-8282-DPWJ 9 Appold Street, London, London, EC2A 2APContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender21 May 2026, 15:52 BST
Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender27 Apr 2026, 14:05 BST
Tender notice tenderTender noticeUK4Tender notice on Find a Tender26 Jan 2026, 14:42 GMT