Official UK procurement notice
Digital Marketing Services · UK public procurement notice
Authority: Northern Trains Ltd (Public body)
What is being bought2 lots · detail below
Published requirement descriptionThis tender is split into two (2) lots. Lot 1 - Paid SearchLot 2 - Organic SearchPlease see tender documents for further information.
CPV: Marketing services
Lots and requirements (2)Procurement structure
2 lots · no lot values publishedLot #1Paid SearchAwardedRenewal
The Paid Search partner will act as an extension of the Northern team and will manage Northern’s online search advertising presence, ensuring quality traffic is driven to the website and app that increases sales and generates a profitable return on investment. Here at Northern, we want to make a positive impact in the North, and as such we’re looking for a Paid Search partner who is based in, or has strong demonstrable connections to, the North of England.The Agency must also have a strong travel and tourism industry knowledge to enable them to educate and inform the Northern marketing team on best practice, algorithm updates, new platforms, and ways of working.Experience working with Rail or Transport sector partners is desirable, but not essential.The Agency is required to target prospective and returning customers in the North of England based on key leisure and commuter personas, making sure the right ads show for the right people at the right time and within the given budget.The agency will consider the positioning of ads given that Northern’s paid search activity is targeted at bottom of funnel conversion, complementing above the line activity.The Agency partner shall own and lead Paid Search strategy for Northern, including account management, budget management, campaign structure development and management, writing and creating ads, reviewing conversion performance, and maintaining the brand’s presence.Upon joining Northern, the Agency partner will perform an account review and audit, assessing campaign set up and structure, PPC optimisation tactics, bid strategies, competitor activity, keywords, targeting, and ad copy.Northern are keen to test and learn and as such the Paid Search Agency will be required to guide optimisation and improve efficiencies, research new developments, and monitor competitor and industry activity.
Lot #2Organic SearchAwardedRenewal
We require a partner on a retained basis who will act as an extension of the Northern team and manage our online presence across organic search, increasing visibility, providing on-page and off-page SEO and content services, and ensuring quality traffic is driven to the website and app that increases sales and generates a profitable return on investment. Here at Northern, we want to make a positive impact in the North, and as such we’re looking for an Organic Search partner who is based in or has strong demonstrable connections to the North of England.The Agency must also have a strong travel and tourism industry knowledge to enable them to educate and inform the Northern marketing team on best practice, algorithm updates, outreach, new platforms, and ways of working.Experience in working with Rail or Transport sector partners is desirable, but not essential.The Agency shall focus on increasing Northern’s search visibility, delivering high-quality traffic to the Northern website and app, and driving more conversions from that traffic.The Agency partner shall lead on SEO and content strategy, including weekly keyword tracking and monitoring, implementing changes from findings, and collaborating with the Northern team on results.Working as an extension to Northern’s marketing team, the Agency will build content designed around our personas that enrich the customer’s journey, answer questions, alleviate pinch points, and pique the interests of new and returning customers across the North of England.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Shortlisting
- Please see Tender documents.
- Successive reduction
- Candidates will be reduced successively across stages
Procedure terms & legal framework
From the official record- Procedure method
- Negotiated procedure with prior call for competition
- Legal basis
- CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes
- First published
- 4 Oct 2022, 11:24 BST
- Last source update
- 29 Mar 2023, 09:17 BST
- Authority reference
NTL/PT/0035- FTS notice number
2023/S 000-009072- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0372b8Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
How it was run
Official notice- Submission deadline
- 3 Nov 2022, 12:00 GMT
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Participation fee
- document
Timeline
3 Nov 2022 → 29 Mar 2023 · 2 dates- Submission deadline3 Nov 2022, 12:00 GMT
- Notice published29 Mar 2023, 09:17 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete29 Mar 2023, 09:17 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 2 · Organic Search1 award | |||
| 8 Million Stories LtdSMEDigital Marketing - Organic Search | — | — | Awarded |
1 further award records carry no date or value.
Contracts
Digital Marketing - Paid Search · supplier not published
- Signed
- 22 Mar 2023
- Value
- —
- Status
- active
Digital Marketing - Organic Search · 8 Million Stories LtdSME
- Signed
- 22 Mar 2023
- Value
- —
- Status
- active
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- 8 Million Stories LimitedAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria