Find a TenderAwarded
Published 3 Jun 2024, 10:18 BST

Official UK procurement notice

Digital Technical Clinical Support (DTCS) Framework Agreement

Official notice

Authority: Guy's and St Thomas' NHS Foundation Trust (Central government)

Framework agreementServicesOpen procedureSME suitable
Sectors: IT Services & Software (72) Delivery: UK
Framework ceiling (notional)Value not publishedframework ceiling, not attributable revenue
Submissions closed 24 Mar 2025awarded 15 Aug 2025
Next notice expected 26 Aug 2024

What is being bought

Published requirement description

The Digital Technical Clinical Support (DTCS) framework has been established to cover the full suite of clinical digital professional services, including services pertaining to both proprietary solutions and opensource solutions. All standalone, clinical system focused professional services are covered within the remit of the framework and the provisions available to the public sector.<br/><br/>The DTCS framework is formed of five Lots, please find the awarded suppliers to each Lot listed below:<br/><br/>Lot 1 – Cloud Hosting, Environment Build, Operation and Maintenance Professional Services:<br/><br/>Atos IT Services UK Limited<br/>Avanade UK Limited<br/>Cloud 21<br/>EMIS Health<br/>EntServ UK Ltd<br/>Insight Direct (UK) Ltd<br/>Learning Health Solutions<br/>Mastek UK Ltd<br/>Telefónica Tech Northern Ireland Limited<br/>VE3 Global<br/><br/>Lot 2 – Design, Development, and Deployment Professional Services:<br/><br/>Answer Digital Limited<br/>Atos IT Services UK Limited<br/>Avanade UK Limited<br/>Burendo Ltd<br/>EMIS Health<br/>EntServ UK Ltd<br/>Insight Direct (UK) Ltd<br/>Kinseed Limited<br/>Learning Health Solutions<br/>Telefónica Tech Northern Ireland Limited<br/>Thalamos Ltd<br/>The Public Service Consultants Limited<br/>VE3 Global<br/>Zuhlke Engineering Ltd<br/><br/>Lot 3 – Implementation Professional Services:<br/><br/>Answer Digital Limited<br/>Apira Ltd Primary<br/>Atos IT Services UK Limited<br/>Burendo Ltd<br/>Cloud 21<br/>EMIS Health<br/>Ethical Healthcare Consulting<br/>Evolution Recruitment Solutions Limited<br/>Health Systems Support Ltd<br/>Healthcare Innovations Consortium Ltd<br/>Learning Health Solutions<br/>St. Vincent's Consulting Ltd<br/>Thalamos Ltd<br/>VE3 Global<br/><br/>Lot 4 – Integration Professional Services:<br/><br/>Answer Digital Limited<br/>Atos IT Services UK Limited<br/>Burendo Ltd<br/>EMIS Health<br/>EntServ UK Ltd<br/>Healthcare Innovations Consortium Ltd<br/>Insight Direct (UK) Ltd<br/>Learning Health Solutions<br/>St. Vincent's Consulting Ltd<br/>Thalamos Ltd<br/>VE3 Global<br/><br/>Lot 5 – General Clinical Digital Professional Services:<br/><br/>Answer Digital Limited<br/>Apira Ltd Primary<br/>Atos IT Services UK Limited<br/>BearingPoint<br/>Blue Pelican Consulting<br/>Cloud 21<br/>EMIS Health<br/>Ethical Healthcare Consulting<br/>Health Systems Support Ltd<br/>Healthcare Innovations Consortium Ltd<br/>Parico Limited<br/>Safehand Consulting Limited<br/>Smart Co Consulting Limited<br/>Softcat Plc<br/>St. Vincent's Consulting Ltd<br/>Stalis Ltd<br/>Streamwave Ltd<br/>Thalamos Ltd<br/>The Public Service Consultants Limited<br/>VE3 Global

CPV: Computer-related professional services · Project management software development services · Software development services · Software implementation services · Software integration consultancy services · Software testing

How this framework works

From the published notice
Bids received
34 bids received · 30 suppliers appointed

The lotProcurement structure

single lot · no lot value published
Lot #1The scope of this multi lot framework agreement includes the full suite of digital…Awarded

The scope of this multi lot framework agreement includes the full suite of digital technical support services for clinical systems, including services pertaining to both proprietary solutions and opensource solutions. <br/><br/>The framework covers all standalone, clinical system focused digital support, required from public sector contracting authorities.<br/><br/>The type of Services included within remit of the framework are as follows:<br/><br/>

  • Technical architecture, development, integration;<br/>
  • Specialist programme delivery, <br/>
  • PMO and planning;<br/>
  • Digital communications;<br/>
  • Financial management;<br/>
  • Specialist technology consultancy;<br/>
  • Digital strategy and business case support;<br/>
  • Information Governance;<br/>
  • Clinical safety.<br/><br/>Suppliers have significant experience in the provision of professional services pertaining to proprietary (i.e. closed-source) clinical software solutions for use in healthcare environments. These professional services relate to the identification and/or requirements design and/or deployment and implementation of proprietary clinical systems/software solutions.<br/><br/>Suppliers within the framework have directly relevant and hands-on experience of working with the types of technologies and platforms found within clinical environments, experience of working within the complex, digital health and care landscape. Examples of which include:<br/><br/>
  • analysis, architecture, and design services;<br/>
  • clinical informatics and data modelling expertise;<br/>
  • software development services;<br/>
  • assurance, testing, and clinical safety services;<br/>
  • technical custodian services;<br/>
  • deployment of new publisher and subscriber feeds;<br/>
  • population health and SQL services;<br/>
  • project delivery services;<br/>
  • business analyst and technical specification services.<br/><br/>The framework agreement allows for both further competition and direct award to all awarded suppliers.<br/><br/>NHS London Procurement Partnership received approval from NHSE CCF, the Cabinet Office's Central Digital and Data Team and Commercial Team to establish this framework.
Delivery: UK
Variant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 30%Social value: 10%
Published sub-criteria (3)
  • Techincal: 60%
  • Commercial: 30%
  • Social Value: 10%
Published award criteria (3)
  • Social Value: 10
  • Techincal: 60
  • Commercial: 30
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
  • “Digital Technical Clinical Support (DTCS) Framework Agreement” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
3 Jun 2024, 10:18 BST
Last source update
18 Aug 2025, 07:55 BST
Award evaluation window
27 Jan 2025 – …
FTS notice number
2025/S 000-049321
Classification (CPV)
Computer-related professional servicesProject management software development servicesSoftware development servicesSoftware implementation servicesSoftware integration consultancy servicesSoftware testing
Delivery area
UK
Official registry OCID
ocds-h6vhtk-046ce3 Find a Tender

Publisher note: The framework agreement shall include the following organisations in the United Kingdom and their respective statutory successors and organisations created as a result of structural re-organisations or organisational changes, this may include but is not limited to:<br/><br/>• Central government departments & their executive agencies (a list of such departments and executive agencies can be found at http://www.cabinetoffice.gov.uk/government-business/government-ministers-responsibilities.aspx);<br/><br/>• Non-departmental public bodies (NDPBs) (a list of NDPBs can be found at Annex A to the Public Bodies Directory 2007 published by the cabinet office) which can be found at: https://www.gov.uk/guidance/public-bodies-reform;<br/><br/>• National Health Service (NHS) bodies, including Clinical Commissioning Groups, NHS trusts, NHS foundation trusts, a Special Health Authority and a Local Health Board in England and Wales and other constituent bodies in Wales, Scotland and Northern Ireland, including but not limited to, the Scottish ambulance service, lists of all of such NHS bodies can be found at:<br/>http://www.nhs.uk/Servicedirectories/pages/nhstrustlisting.aspx<br/>http://www.wales.nhs.uk/nhswalesaboutus/structure, <br/>https://www.scot.nhs.uk/organisations/<br/>http://www.hscni.net/index.php?link=hospitals <br/><br/>• All Local Authorities, a list of such authorities being available at: http://www.direct.gov.uk/en/Dl1/Directories/Localcouncils/AToZOfLocalCouncils/DG_A-Z_LG <br/><br/>• All Combined Authorities, a list of such authorities being available at: https://www.local.gov.uk/topics/devolution/combined-authorities<br/><br/>• Police forces and other emergency services, including fire and rescue services, the maritime and Coast guard agency and other rescue authorities a list of police authorities and fire and rescue services can be found respectively at the following:<br/><br/>http://www.police.uk/forces.htm<br/>https://www.fireservice.co.uk/information/ukfrs/<br/><br/>• Educational establishments i.e. schools maintained by local authorities; academies; city technology colleges; further education establishments, and universities: https://www.gov.uk/check-a-university-is-officially-recognised/recognised-bodies<br/><br/>• Registered social landlords (RSLs), a list of such authorities being available at: https://www.gov.uk/government/publications/current-registered-providers-of-social-housing<br/><br/>• Registered charities, as detailed at: http://www.charity-commission.gov.uk/<br/><br/>• Devolved and other administrations within the British Isles, including those detailed at: <br/><br/>Scotland: http://scotland.gov.uk/Home and http://www.scottish.parliament.uk/ <br/>Wales: http://new.wales.gov.uk/?llang=en,OJ/S<br/>Isle of Man: https://www.gov.im/ <br/><br/>• Healthcare providers in the Channel Islands<br/>https://gov.gg<br/>https://www.gov.je

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated

Tender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗

Appointment period ends
24 Mar 2025, 16:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
27 Jan 2025, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

26 Aug 2024 → 18 Aug 2025 · 4 dates
  1. Next notice expected
    26 Aug 2024, 00:00 BST
  2. Bids opened
    27 Jan 2025, 12:00 GMT
  3. Admission / appointment period endsperiod end, not a bid countdown
    24 Mar 2025, 16:00 GMT
  4. Notice published
    18 Aug 2025, 07:55 BST

Notice history

4 events · 3 releases on Find a Tender · since 27 Jan 2025
  1. Status changed to active
    27 Jan 2025, 10:51 GMT
  2. Procurement method changed
    27 Jan 2025, 10:51 GMT
  3. Deadline published: 24 Mar 2025, 16:00 GMT
    27 Jan 2025, 10:51 GMT
  4. Status changed to complete
    18 Aug 2025, 07:55 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 30admitted to the panel · see the list ↓
Bids received 3424 from SMEs
Contracts signed 20latest 15 Aug 2025

30 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Contract 049321-2025-1

    Signed
    15 Aug 2025
    Value
    —
    Status
    active
  • Contract 049321-2025-10

    Signed
    15 Aug 2025
    Value
    —
    Status
    active
  • Contract 049321-2025-11

    Signed
    15 Aug 2025
    Value
    —
    Status
    active
  • Contract 049321-2025-12

    Signed
    15 Aug 2025
    Value
    —
    Status
    active
  • Contract 049321-2025-13

    Signed
    15 Aug 2025
    Value
    —
    Status
    active
  • Contract 049321-2025-14

    Signed
    15 Aug 2025
    Value
    —
    Status
    active
  • Contract 049321-2025-15

    Signed
    15 Aug 2025
    Value
    —
    Status
    active
  • Contract 049321-2025-16

    Signed
    15 Aug 2025
    Value
    —
    Status
    active
  • Contract 049321-2025-17

    Signed
    15 Aug 2025
    Value
    —
    Status
    active
  • Contract 049321-2025-18

    Signed
    15 Aug 2025
    Value
    —
    Status
    active
  • Contract 049321-2025-19

    Signed
    15 Aug 2025
    Value
    —
    Status
    active
  • Contract 049321-2025-2

    Signed
    15 Aug 2025
    Value
    —
    Status
    active
  • Contract 049321-2025-20

    Signed
    15 Aug 2025
    Value
    —
    Status
    active
  • Contract 049321-2025-21

    Signed
    15 Aug 2025
    Value
    —
    Status
    active
  • Contract 049321-2025-22

    Signed
    15 Aug 2025
    Value
    —
    Status
    active
  • Contract 049321-2025-23

    Signed
    15 Aug 2025
    Value
    —
    Status
    active
  • Contract 049321-2025-24

    Signed
    15 Aug 2025
    Value
    —
    Status
    active
  • Contract 049321-2025-25

    Signed
    15 Aug 2025
    Value
    —
    Status
    active
  • Contract 049321-2025-26

    Signed
    15 Aug 2025
    Value
    —
    Status
    active
  • Contract 049321-2025-27

    Signed
    15 Aug 2025
    Value
    —
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
34bids24—£0 – £1

Contracting authority & participating public bodies

Guy's and St Thomas' NHS Foundation Trust

Contracting authorityCentral GovernmentBody governed by public lawHealth Great Maze Pond, London, London, SE1 9RTContact name, email Published organisation website ↗

Framework contractors & participating bidders

30 commercial parties on the notice
Show 20 more suppliers

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.