Official UK procurement notice
Direct Payment Support Services · The Penderels Trust Limited for Essex County Council (Aug 2022)
Authority: Essex County Council (Local council)·Consortium: 2 public authorities
Re-procurement plannedA028PA Direct Payment Support Services
What is being bought2 lots · detail below
Published requirement descriptionEssex County Council (“the Council”) conducted an open, single stage procurement to commission a new Direct Payments Support Service (DPSS) to enable people who are ordinarily resident within the administrative boundaries of Essex (excluding the unitary authority areas of Thurrock and Southend-on-Sea) to manage their direct payment.
This procurement incorporated the following lots:
Lot 1: Independent Information and Advice Service and Personal Assistant (PA) Support Hub
Lot 2: Payment/Payroll/Account Management services
Please be advised that the Council acted akin to a central purchasing body in relation to this procurement opportunity in conjunction with Essex Partnership University NHS Foundation Trust (EPUT) who will access but not formally be a party to the ensuing contract. In addition, please note that whilst the ensuing DPSS contracts will primarily be used to support people with either social care and/or mental health needs to manage their personal budgets via a Direct Payment; it will also be open for the following classification of users within the administrative area of Essex: NHS Healthcare (including local Integrated Care Systems).
In addition, please be advised that this service is being commissioned under an initial three (3) year term with the option to extend for a further two (2) years at the Council’s sole discretion; thereby resulting in a maximum possible contract duration of five (5) years.
Please note that the total value of the procurement as stated in section II 1.7 below reflects the cumulative effect of the pricing submissions for both lots across the maximum contractual duration of five (5) years, net of the Council's Accelerated Payment Rebate Scheme (APRS) which the successful bidder opted into as part of their tender submission.
CPV: Administrative social services · Guidance services · Health and social work services
Lots and requirements (2)Procurement structure
2 lots · all with a published value (£4,650,000 together) · same evaluation weights on every lotLot #1Independent Information and Advice Service and Personal Assistant (PA) Support HubAwardedRenewalPublished value£1,400,000
This lot is designed to secure suitable provision of an advice and information service relating to direct payments, which will also include Employer Advice and Guidance Services and a Personal Assistant support hub delivered to individuals who may be considering taking a Direct Payment or already have one in place, and who are ordinarily resident in Essex.
Lot #2Payment/Payroll/Account Management servicesAwardedRenewalPublished value£3,250,000
This lot was designed to secure suitable provision of Payment Services and Account Management to support people with either social care and/or mental health needs (across both adults and children’s services) to manage their personal budgets via a Direct Payment (DP).
Please note that the successful bidder for this lot will be required to deliver all the following specified requirements (noting that not every DP recipient will require support from all of the constituent elements of this provision):
- Payroll - to support DP recipients who employ their own Personal Assistant(s)
- Bought Ledger - to support individuals to pay for social care services using their Direct Payment; and
- Account Management - to ensure that Direct Payment money for each DP recipient is received in an identifiable, named account from which all relevant payments can be made.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Qualitative Questions: 50%
- price: 40%
- Social Value: 10%
Published award criteria (3)
- Qualitative Questions: 50
- Social Value: 10
- Price: 40
- Suitability
As detailed within the tender documents.
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 26 Aug 2022, 12:14 BST
- Last source update
- 13 Feb 2023, 15:29 GMT
- Award evaluation window
- 1 Dec 2022 – …
- Authority reference
DN621930- FTS notice number
2023/S 000-004384- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-036359Find a Tender
Publisher note: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. Candidates are welcome to bid for either single or multiple lots of this procurement. Candidates are advised this procurement will be conducted via the Council's e-tendering portal, ProContract, which can be accessed via the following website: https://procontract.due-north.com/Login Please register for a user account to gain access to the procurement documentation for this opportunity. The Council envisages that this procurement will be published on the aforementioned e-sourcing portal on Thursday 20th October 2022. However, the Council reserves the right to postpone the publication in order to ensure suitable assurance that the tender documents are fit for purpose. Once the procurement is published a corresponding advertisement will be available via the Council's e-tendering portal, ProContract to enable prospective bidders to access, view and respond to this opportunity. In order to submit an effective expression of interest in this opportunity, candidates must utilise the functionality within the Council's e-tendering portal.
How it was run
Official notice- Submission deadline
- 2 Dec 2022, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 120 days from the deadline
- Bids opened
- 1 Dec 2022, 11:20 GMT
Timeline
29 Sept 2022 → 13 Feb 2023 · 4 dates- Next notice expected29 Sept 2022, 00:00 BST
- Bids opened1 Dec 2022, 11:20 GMT
- Submission deadline2 Dec 2022, 12:00 GMT
- Notice published13 Feb 2023, 15:29 GMT
Notice history
5 events · 3 releases on Find a Tender · since 20 Oct 2022- Published value published: £4,650,00020 Oct 2022, 13:00 BST
- Status changed to active20 Oct 2022, 13:00 BST
- Procurement method changed20 Oct 2022, 13:00 BST
- Deadline published: 2 Dec 2022, 12:00 GMT20 Oct 2022, 13:00 BST
- Status changed to complete13 Feb 2023, 15:29 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Independent Information and Advice Service and Personal Assistant (PA) Support Hub1 award | |||
| The Penderels Trust LimitedDirect Payment Support Services: Lot 1 - Independent Information and Advice Service and Personal Assistant (PA) Support Hub | £1,285,803 † | — | Awarded |
| Lot 2 · Payment/Payroll/Account Management services1 award | |||
| The Penderels Trust LimitedDirect Payment Support Services: Lot 2 - Payment/Payroll/Account Management services | £2,795,525 † | — | Awarded |
Contracts
Direct Payment Support Services: Lot 2 - Payment/Payroll/Account Management services · The Penderels Trust Limited
- Signed
- 1 Feb 2023
- Value
- £2,795,525
- Status
- active
Direct Payment Support Services: Lot 1 - Independent Information and Advice Service and Personal Assistant (PA) Support Hub · The Penderels Trust Limited
- Signed
- 31 Jan 2023
- Value
- £1,285,803
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Independent Information and Advice Service and Personal Assistant (PA) Support Hub | 6bids · 6 electronic | 5 | — | — |
| 2 · Payment/Payroll/Account Management services | 6bids · 6 electronic | 6 | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- Essex Partnership University NHS Foundation TrustContracting authority
Dispute resolution & review bodies
- The High CourtReview body
Bidders & participating suppliers
1 commercial party on the notice- The Penderels Trust LimitedAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria