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Find a TenderAwardedContract award notice
Published 19 Jun 2025, 07:40 BST

Official UK procurement notice

Domestic Violence and Abuse Support and Accommodation Services

Official notice

Authority: Manchester City Council (Local council)

7 lotsServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Sectors: Health & Social Care (85) Delivery: North West (UKD33)
Published estimate£6,737,260total for 7 lots · £8,084,712 inc. VAT · 1 value update
Submissions closed 21 Nov 2025awarded 12 Feb 2026
Awarded to SAHELI +3 more6 awards
Contract term 2 yrsends 31 Mar 2028 · up to 31 Mar 2030 with extensions · starts 1 Apr 2026

What is being bought7 lots · detail below

Published requirement description

Domestic Violence and Abuse Support and Accommodation Services

The procurement encompasses the following lots:

Lot 1 Safe Accommodation Provision for Victims and Survivors (LGBTQ+ Community)

Lot 2 Safe Accommodation Provision for Victims and Survivors (Ethnic Minority)

Lot 3 Safe Accommodation Provision for Victims and Survivors of DV&A

Lot 4 Safe Accommodation Provision for Victims and Survivors (Intersecting Needs)

Lot 5 Support for Victims and Survivors experiencing DV&A (Community)

Lot 6 Support for Adults experiencing DV&A (Interim Accommodation)

Lot 7 Support for Children experiencing DV&A (Interim Accommodation)

CPV: Social work and related services · Social work services with accommodation

Lots and requirements (7)Procurement structure

7 lots · all with a published value (£6,737,260 together) · same conditions of participation on every lot · same evaluation weights on every lot
Lot #1Safe Accommodation Provision for Victims and Survivors (LGBTQ+ Community)AwardedRenewal 2 yrsSMEVCSEPublished value£449,280

Safe Accommodation Provision for Victims and Survivors (LGBTQ+ Community)

All information is included in the Specification

Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Mar 2030 with extensionsValue: £449,280 exc. VAT · £539,136 inc. VAT
Delivery: North WestEligibility: SME eligibleVCSE eligible
Extensions: The contract period will be for 2 years with the option to extend for an additional 2 years. The option for review will be available at the end of each year of the contract.
85311000 Social work services with accommodation
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See tender documents

  • Technical & professional ability

    See tender documents

Lot #2Safe Accommodation Provision for Victims and Survivors (Ethnic Minority)AwardedRenewal 2 yrsSMEVCSEPublished value£449,280

Safe Accommodation Provision for Victims and Survivors (Ethnic Minority)

All information is included in the Specification

Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Mar 2030 with extensionsValue: £449,280 exc. VAT · £539,136 inc. VAT
Delivery: North WestEligibility: SME eligibleVCSE eligible
Extensions: The contract period will be for 2 years with the option to extend for an additional 2 years. The option for review will be available at the end of each year of the contract.
85311000 Social work services with accommodation
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See tender documents

  • Technical & professional ability

    See tender documents

Lot #3Safe Accommodation Provision for Victims and Survivors of DV&AAwardedRenewal 2 yrsSMEVCSEPublished value£1,404,000

Safe Accommodation Provision for Victims and Survivors of DV&A

All information is included in the specification

Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Mar 2030 with extensionsValue: £1,404,000 exc. VAT · £1,684,800 inc. VAT
Delivery: North WestEligibility: SME eligibleVCSE eligible
Extensions: The contract period will be for 2 years with the option to extend for an additional 2 years. The option for review will be available at the end of each year of the contract.
85311000 Social work services with accommodation
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See tender documents

  • Technical & professional ability

    See tender documents

Lot #4Safe Accommodation Provision for Victims and Survivors (Intersecting Needs)AwardedRenewal 2 yrsSMEVCSEPublished value£1,317,472

Safe Accommodation Provision for Victims and Survivors (Intersecting Needs)

All information is included in the specification

Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Mar 2030 with extensionsValue: £1,317,472 exc. VAT · £1,580,966 inc. VAT
Delivery: North WestEligibility: SME eligibleVCSE eligible
Extensions: The contract period will be for 2 years with the option to extend for an additional 2 years. The option for review will be available at the end of each year of the contract.
85311000 Social work services with accommodation
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See tender documents

  • Technical & professional ability

    See tender documents

Lot #5Support for Victims and Survivors experiencing DV&A (Community)AwardedRenewal 2 yrsSMEVCSEPublished value£1,190,000

Support for Victims and Survivors experiencing DV&A (Community)

All information is included in the specification

Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Mar 2030 with extensionsValue: £1,190,000 exc. VAT · £1,428,000 inc. VAT
Delivery: North WestEligibility: SME eligibleVCSE eligible
Extensions: The contract period will be for 2 years with the option to extend for an additional 2 years. The option for review will be available at the end of each year of the contract.
85300000 Social work and related services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See tender documents

  • Technical & professional ability

    See tender documents

Lot #6Support for Adults experiencing DV&A (Interim Accommodation)AwardedRenewal 2 yrsSMEVCSEPublished value£850,000

Support for Adults experiencing DV&A (Interim Accommodation)

All information is included in the specification

Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Mar 2030 with extensionsValue: £850,000 exc. VAT · £1,020,000 inc. VAT
Delivery: North WestEligibility: SME eligibleVCSE eligible
Extensions: The contract period will be for 2 years with the option to extend for an additional 2 years. The option for review will be available at the end of each year of the contract.
85300000 Social work and related services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See tender documents

  • Technical & professional ability

    See tender documents

Lot #7Support for Children experiencing DV&A (Interim Accommodation)AwardedRenewal 2 yrsSMEVCSEPublished value£1,077,228

Support for Children experiencing DV&A (Interim Accommodation)

All information is included in the specification

Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Mar 2030 with extensionsValue: £1,077,228 exc. VAT · £1,292,674 inc. VAT
Delivery: North WestEligibility: SME eligibleVCSE eligible
Extensions: The contract period will be for 2 years with the option to extend for an additional 2 years. The option for review will be available at the end of each year of the contract.
85300000 Social work and related services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See tender documents

  • Technical & professional ability

    See tender documents

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 7 lots
Quality: 45%Price: 25%Social value: 20%Environmental: 10%
Published sub-criteria (4)
  • Quality: 45%
  • Price: 25%
  • Social Value: 20%
  • Environment: 10%
Published award criteria (4)
  • Quality
  • Social Value
  • Environment
  • Price
Conditions of participation · identical on every lot2
  • Economic & financial standing

    See tender documents

  • Technical & professional ability

    See tender documents

What this means for your bid
  • Price carries 25 of 100 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
19 Jun 2025, 07:40 BST
Last source update
12 Feb 2026, 14:40 GMT
Award evaluation window
Submission end – 29 Jan 2026
Authority reference
P-0896
FTS notice number
2025/S 000-065141
Latest notice
Contract award notice (UK6)
Classification (CPV)
Social work and related servicesSocial work services with accommodation
Delivery area
North West (UKD33)
Official registry OCID
ocds-h6vhtk-054f82 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
21 Nov 2025, 11:00 GMT
Clarification deadline
11 Nov 2025, 16:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

The Council is using the e-business portal known as the Chest. Applicants will need to register their details at the following link www.the-chest.org.uk ↗ . Once registered, applicants will be emailed a log-in and password which will allow them to gain access to the documentation relating to this opportunity. Applicants will need to electronically submit their completed tender documents, including procurement specific questionnaire, via the on-line portal by 11am on 21st November 2025 as referred to in the tender documentation. Any clarification queries must also be submitted via the Chest website by the date referred to in the tender documentation.

The link to the CHES T advert can be found here:

procontract.due-north.com/Procurer/Advert/Adve… ↗

Timeline

19 Jun 2025 → 1 Apr 2026 · 10 dates
  1. Planning notice published
    19 Jun 2025, 07:40 BST
  2. Market engagement
    4 Jul 2025, 23:59 BST

    Manchester City Council is seeking to engage with existing and potential providers of Domestic Violence and Abuse (DVA) support and accommodation services. We are hosting a market engagement event to outline our plans for the upcoming retender of our DVA contracts.

    Event Details:

    Venue: Friend's Meeting House

    6 Mount Street

    Manchester

    M2 5NS

    Date: Friday 4th July 2025

    Time: 2:00 PM - 4:00 PM

    Due to venue capacity, attendance is limited to a maximum of two delegates per organisation.

    If you would like to attend, please reserve your place by completing the following short form:

    forms.office.com/Pages/ResponsePage.aspx ↗

    If you need any further information, please email Shealah Garvey at commissioning.consultation@manchester.gov.uk

  3. Tender notice published378 days ago
    14 Oct 2025, 12:28 BST
  4. Clarification questions by350 days ago
    11 Nov 2025, 16:00 GMT
  5. Submission deadline340 days ago
    21 Nov 2025, 11:00 GMT
  6. Award decision expected by271 days ago
    29 Jan 2026, 23:59 GMT
  7. Assessment summaries sent258 days ago
    12 Feb 2026
  8. Latest notice published257 days ago
    12 Feb 2026, 14:40 GMT
  9. Standstill ends246 days ago
    23 Feb 2026, 23:59 GMT
  10. Contract starts210 days ago
    1 Apr 2026, 00:00 BST

Notice history

11 events · 4 releases on Find a Tender · since 19 Jun 2025
  1. Preliminary market engagement notice published
    19 Jun 2025, 07:40 BST
    UK2
  2. Tender notice published
    14 Oct 2025, 12:28 BST
    UK4
  3. Published value published: £6,737,260
    14 Oct 2025, 12:28 BST
  4. Status changed to active
    14 Oct 2025, 12:28 BST
  5. Procurement method changed
    14 Oct 2025, 12:28 BST
  6. Deadline published: 18 Nov 2025, 11:00 GMT
    14 Oct 2025, 12:28 BST
  7. Tender notice published
    14 Nov 2025, 12:04 GMT
    UK4
  8. Deadline moved to 21 Nov 2025, 11:00 GMT
    14 Nov 2025, 12:04 GMT
    +3 days · was 18 Nov 2025, 11:00 GMT
  9. Contract award notice published
    12 Feb 2026, 14:40 GMT
    UK6
  10. Status changed to complete
    12 Feb 2026, 14:40 GMT
  11. Contract signature expected
    1 Apr 2026, 23:59 BST
    scheduled
Routine re-releases (4)
  • 2025-06: 1 release · 19 Jun 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 6
Awarded value £4,970,5085 awards exc. VAT
Bids received 139 from SMEs
Awarded toValueDateStatus
Lot 2 · Safe Accommodation Provision for Victims and Survivors (Ethnic Minority)1 award
SAHELIVCSE1 Apr 2026 – 31 Mar 2028 · up to 31 Mar 2030Extensions: The contract period will be for 2 years with the option to extend for an additional 2 years. The option for review will be available at the end of each year of the contract.£449,28012 Feb 2026standstill to 23 Feb 2026Standstill
Lot 3 · Safe Accommodation Provision for Victims and Survivors of DV&A1 award
The Pankhurst Trust (incorporating Manchester Women's Aid)SMEVCSE1 Apr 2026 – 31 Mar 2028 · up to 31 Mar 2030Extensions: The contract period will be for 2 years with the option to extend for an additional 2 years. The option for review will be available at the end of each year of the contract.£1,404,00012 Feb 2026standstill to 23 Feb 2026Standstill
Lot 5 · Support for Victims and Survivors experiencing DV&A (Community)1 award
Jigsaw SupportVCSE1 Apr 2026 – 31 Mar 2028 · up to 31 Mar 2030Extensions: The contract period will be for 2 years with the option to extend for an additional 2 years. The option for review will be available at the end of each year of the contract.£1,190,00012 Feb 2026standstill to 23 Feb 2026Standstill
Lot 6 · Support for Adults experiencing DV&A (Interim Accommodation)1 award
The Pankhurst Trust (incorporating Manchester Women's Aid)SMEVCSE1 Apr 2026 – 31 Mar 2028 · up to 31 Mar 2030Extensions: The contract period will be for 2 years with the option to extend for an additional 2 years. The option for review will be available at the end of each year of the contract.£850,00012 Feb 2026standstill to 23 Feb 2026Standstill
Lot 7 · Support for Children experiencing DV&A (Interim Accommodation)1 award
VICTIM SUPPORTVCSE1 Apr 2026 – 31 Mar 2028 · up to 30 Mar 2030Extensions: The contract period will be for 2 years with the option to extend for an additional 2 years. The option for review will be available at the end of each year of the contract.£1,077,22812 Feb 2026standstill to 23 Feb 2026Standstill
Across several lots1 award
supplier not published—4 Feb 2026Awarded

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
2 · Safe Accommodation Provision for Victims and Survivors (Ethnic Minority)2final-stage tenders · 8 at stage one21—
3 · Safe Accommodation Provision for Victims and Survivors of DV&A2final-stage tenders · 6 at stage one20—
5 · Support for Victims and Survivors experiencing DV&A (Community)6final-stage tenders · 9 at stage one41—
6 · Support for Adults experiencing DV&A (Interim Accommodation)1final-stage tenders · 5 at stage one10—
7 · Support for Children experiencing DV&A (Interim Accommodation)2final-stage tenders · 5 at stage one02—

Contracting authority & participating public bodies

Manchester City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PLNV-8798-LDMP Town Hall Extension, Manchester, North West, M60 2LAContact email

Bidders & participating suppliers

4 commercial parties on the notice
  • Jigsaw SupportAwarded supplierGB-MPR: RS008241GB-PPON: PPHZ-2765-VHBJ 249 Cavendish Street, Ashton-under-Lyne, Greater Manchester, North West, OL6 7ATContact email
  • SAHELIAwarded supplierGB-COH: 02846843GB-PPON: PRNW-1119-XDBM Oakland House, 1st Floor Talbot Road, Manchester, North West, M16 0PQContact email
  • THE PANKHURST TRUST (INCORPORATING MANCHESTER WOMEN'S AID)Awarded supplierGB-COH: 06726553GB-PPON: PGTM-5372-JXZH The Pankhurst Centre, Manchester, North West, M13 9WPContact email
  • VICTIM SUPPORTAwarded supplierGB-COH: 02158780GB-PPON: PCMN-9486-WXRJ Building 3 Wern Fawr Lane, Cardiff, Wales, CF3 5EAContact email

Official documents & specifications (9)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender