Find a TenderClosedTender notice
Published 16 Sept 2025, 16:19 BST

Official UK procurement notice

EEAST - Marketing Contacts Database (250424A)

Official notice

Authority: East of England Ambulance Service NHS Trust (Central government)

3 lotsServicesBelow threshold - open competitionBelow thresholdSME suitableVCSE suitable
Sectors: Business Services & Consultancy (79) Delivery: Delivery location not published
Published estimate£75,000total for 3 lots · £90,000 inc. VAT
Submissions closed 9 Oct 2025
Lots 3see the lot list below
Contract term 3 yrsends 31 Oct 2028 · up to 31 Oct 2030 with extensions · starts 1 Nov 2025

What is being bought3 lots · detail below

Published requirement description

The Authority is seeking an external specialist organisation to provide a Marketing Contacts Database to assist in the commercial growth of the Authority’s Commercial Services departments that consist of:

  • TrainEEAST – Provides clinician led professional training and is a provider of medical equipment, such as responder bags, defibrillators, bleed kits etc. Further information can be found on the TrainEEAST website: Professional Health Training Courses | TrainEEAST
  • CallEEAST – Provides an outsourced contact centre, supporting multiple sectors from Health, Social Care and Commercial organisations, proving inbound and outbound contact centre services. Further information can be found on the CallEEAST website: Enhance Your Customer Experience | 24/7 Contact Centre Services
  • The National Performance Advisory Group (NPAG) - Supports NHS and public sector managers in the continuous improvement of their services through Best Value Groups, Conferences, Training Workshops and Networking. Further information can be found on the NPAG website: NPAG: NHS & Public Sector Support

CPV: Marketing services

Lots and requirements (3)Procurement structure

3 lots · all with a published value (£75,000 together) · same conditions of participation on every lot
Lot #1NHSRenewal 3 yrsSMEVCSEPublished value£25,000

Lot 1 - NHS sector contacts

Contract period: 1 Nov 2025 – 31 Oct 2028 (3 yrs) · up to 31 Oct 2030 with extensionsValue: £25,000 exc. VAT · £30,000 inc. VAT
Eligibility: SME eligibleVCSE eligible
Extensions: option to extend for 2 further periods of twelve (12) months · option to extend for 2 further periods of twelve (12) months
Pre-qualification & selection criteria (PQQ)1
  • Condition of participation

    See RFQ Documents

Lot #2Public SectorRenewal 3 yrsSMEVCSEPublished value£25,000

Lot 2 - Public Sector contacts

Contract period: 1 Nov 2025 – 31 Oct 2028 (3 yrs) · up to 31 Oct 2030 with extensionsValue: £25,000 exc. VAT · £30,000 inc. VAT
Eligibility: SME eligibleVCSE eligible
Extensions: option to extend for 2 further periods of twelve (12) months · option to extend for 2 further periods of twelve (12) months
Pre-qualification & selection criteria (PQQ)1
  • Condition of participation

    See RFQ Documents

Lot #3Commercial B2BRenewal 3 yrsSMEVCSEPublished value£25,000

Lot 3 – Commercial B2B contacts

Contract period: 1 Nov 2025 – 31 Oct 2028 (3 yrs) · up to 31 Oct 2030 with extensionsValue: £25,000 exc. VAT · £30,000 inc. VAT
Eligibility: SME eligibleVCSE eligible
Extensions: option to extend for 2 further periods of twelve (12) months · option to extend for 2 further periods of twelve (12) months
Pre-qualification & selection criteria (PQQ)1
  • Condition of participation

    See RFQ Documents

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation · identical on every lot1
  • Condition of participation

    See RFQ Documents

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Below threshold
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
16 Sept 2025, 16:19 BST
Last source update
16 Sept 2025, 16:43 BST
FTS notice number
2025/S 000-057057
Latest notice
Tender notice (UK4)
Classification (CPV)
Marketing services
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-059b93 Find a Tender

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredElectronic submission allowed
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated
Submission deadline
9 Oct 2025, 17:00 BST
Clarification deadline
2 Oct 2025, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

Submissions via Atamis only

The e-Tendering Portal can be accessed health-family.force.com/s/Welcome ↗.

Timeline

16 Sept 2025 → 1 Nov 2025 · 4 dates
  1. Tender notice published
    16 Sept 2025, 16:19 BST
  2. Clarification questions by390 days ago
    2 Oct 2025, 17:00 BST
  3. Submission deadline383 days ago
    9 Oct 2025, 17:00 BST
  4. Contract starts361 days ago
    1 Nov 2025

Notice history

2 events · 2 releases on Find a Tender · since 16 Sept 2025
  1. Tender notice published
    16 Sept 2025, 16:19 BST
    UK4
  2. Tender notice published
    16 Sept 2025, 16:43 BST
    UK4
Published amendments (1)

Added submission details

Contracting authority & participating public bodies

East of England Ambulance Service NHS Trust

Contracting authorityPublic authority - central government GB-PPON: PBNZ-4155-WXBZ Whiting Way, Melbourn, East of England, SG8 6ENContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender