Official UK procurement notice
Environment, Build, Support and Administration (EBSA)
Authority: Home Office (Central government)
What is being bought
Published requirement descriptionBackground to Requirement
EBSA key information
EBSA hosts around 250 project teams, 3,000 users, and at least 10 major programmes.
Supports the onboarding and integrations for delivery of HMPO, Borders, and Immigration systems including ETA scaling.
Supports multiple tenancy in a secure manner that adheres to the security requirements for each programme of work; and
Provides service management of the services hosted on EBSA.
The existing EBSA Managed Service is being provided by Capgemini.
The successful bidder will be required to provide a product centric managed service for an AWS cloud platform. This will involve ensuring optimal performance, security, and cost-efficiency.
Responsibilities will include infrastructure platform support, management, monitoring, backup and disaster recovery, compliance, updates, and troubleshooting.
The successful bidder will maintain near 24/7 platform availability, implement best practices as per the policy direction of DDaT, and help with cloud strategy, scalability, and resource optimisation for seamless operations.
CPV: Business analysis consultancy services · Programming services · Programming services of systems and user software · System quality assurance assessment and review services · Systems consultancy services
How this framework works
From the published notice- Places
- up to 116 suppliers
The lotProcurement structure
single lot · no lot value publishedLot #1The OpportunityRenewal
The Opportunity
This procurement will establish a contract for the purchase of Services as described within the published ITT Services Specification.
The Contract will be for an Initial Term of four (4) year with an option to extend for an optional one (1) year.
The Contract is being offered under the terms of RM6100 Technology Services 3 – Lot 3d, which will govern any resultant contract.
The Contracting Authority is managing this procurement in accordance with the Public Contracts Regulations 2015. This is a call off contract and as such the Contracting Authority cannot guarantee volumes of work or minimum revenue/spend commitment under the Contract.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Suitability
- Non Disclosure Agreement
- Conflict of interest forms
- (If required) Ethical Wall agreement
To be completed and returned prior to launch and issuing of the full ITT pack.
All TS3 Lot 3d suppliers will be sent the above documentation via ebsa.commercial@homeoffice.gov.uk with details of deadlines included.
To participate, potential suppliers must first be registered on the eSourcing Portal. If you have not yet registered on the e-sourcing portal, please do so at: crowncommercialservice.bravosolution.co.uk/web/login.html ↗ by following the link 'To register click here'.
Please note that to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation that you are registering, which would be entering into a contract if invited to do so.
Once you are registered, you may submit any feedback or Clarification Questions via the eSourcing Portal. No Clarification Questions or technical support shall be provided from the EBSA mailbox above. Please note that the Authority will share questions and answers with all participants by default.
For technical assistance on the use of the e-sourcing portal, please contact the Bravo supplier helpdesk at info@crowncommercial.gov.uk, Phone :0345 410 2222
- “Environment, Build, Support and Administration (EBSA)” is a framework: the contest is a place on its panel, up to 116 suppliers, not a single contract.
Procedure terms & legal framework
From the official record- Procedure method
- Restricted procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes
- First published
- 3 Oct 2025, 16:27 BST
- Last source update
- 3 Oct 2025, 16:27 BST
- Authority reference
Project_9595- FTS notice number
2025/S 000-062299- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05a842Find a Tender
How it was run
Official notice- Appointment period ends
- 17 Oct 2025, 12:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Supplier levy on call-offs (max %)
- document
Timeline
3 Oct 2025 → 30 Oct 2026 · 4 dates- Notice published388 days ago3 Oct 2025, 16:27 BST
- Admission / appointment period ends374 days ago · period end, not a bid countdown17 Oct 2025, 12:00 BST
- Invitations to tender expected372 days ago20 Oct 2025, 00:00 BST
- Today27 Oct 2026
- Bids must remain valid untilin 3 days30 Oct 2026, 23:59 GMT
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Crown Commercial ServicesReview body
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria