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Published 10 Apr 2026, 08:41 BST

Official UK procurement notice

Extra Care- Ewart House · UK public procurement notice

Official notice

Authority: London Borough of Harrow (Local council)

ServicesCompetitive flexible procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Sectors: Health & Social Care (85) Delivery: London (UKI74)
Published estimate£7,000,000≈ £1.4m / year · £8,400,000 inc. VAT · 1 value update
Submissions closed 30 Sept 2026
Next notice expected 6 Jul 2026
Contract term 5 yrsends 31 Mar 2032 · up to 31 Mar 2034 with extensions · starts 1 Apr 2027

What is being bought

Published requirement description

The London Borough of Harrow is inviting tenders for the re-procurement provision of a personalised regulated Care and Wellbeing service for Harrow citizens aged 55 and over with frailty, dementia, physical and/or sensory disabilities and/or mild or moderate learning disabilities and/or enduring mental health needs who have been assessed as meeting the National Eligibility Criteria (Care Act, 2014) and who are either ordinarily resident within the London Borough of Harrow or are the responsibility of Harrow London Borough Council (the 'Council') for supporting their social care needs and who live in the Extra Care Housing Scheme: Ewart House.

Ewart House is owned and operated by a local Housing Association and offers 47 units of extra care housing at affordable rent levels. The current contract to deliver care and wellbeing services at Ewart House will end on 31 March 2027

  • The authority expects to re-tender this requirement around 1 Jul 2031, 23:59 BST.
  • How the procedure runs: Stage 1: Conditions of Participation Section - Pass/Fail Assessment Stage 2: PSQ Experienced Questions- Scored Assessment Bidders who received a pass for all pass / fail questions in the previous section, will proceed and have their experienced questions evaluated. Up to the top 5 scoring bidders will be selected to proceed to the Invitation to Tender stage of this procurement. Stage 3: Invitation to tender (ITT) Quality / Technical Sections and Commercial This section contains Quality/Technical method statement questions that up to the top 5 highest scoring Tenderers from Stage 2 will be invited to respond to. Tenderers response to these questions will be scored and evaluated in accordance with the Quality / Technical evaluation criteria. Only tenderers who achieve a minimum Quality/Technical score of 32% from the available 55% will have their commercial submission scored. Commercial Section ITT This section contains commercial questions and is where up to the 5 highest scoring tenderers will upload their pricing information. Tenderers response to this commercial section will only be scored only of if the Quality/Technical threshold of 32% or higher has been achieved and will be evaluated in accordance with the pricing evaluation criteria.

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1Renewal 5 yrsSMEVCSEPublished value£7,000,000
Contract period: 1 Apr 2027 – 31 Mar 2032 (5 yrs) · up to 31 Mar 2034 with extensionsValue: £7,000,000 exc. VAT · £8,400,000 inc. VAT
Delivery: LondonEligibility: SME eligibleVCSE eligible
Extensions: The Authority is looking for a potential service provider to be awarded a contract for a period of 5 years with an option to extend up to 2 years in periods at the Councils discretion.
85000000 Health and social work services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 55%Price: 45%
Published award criteria (2)
  • Quality
  • Price
What this means for your bid
  • Price carries 45 of 100 points: a 10% discount moves about 4.5 points. Quality carries 55 of 100: the paper moves it further than the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 1 Jul 2031
First published
10 Apr 2026, 08:41 BST
Last source update
20 Jul 2026, 12:22 BST
Award evaluation window
Submission end – 16 Nov 2026
Authority reference
DN815511
FTS notice number
2026/S 000-068184
Latest notice
Tender notice (UK4)
Classification (CPV)
Health and social work services
Delivery area
London (UKI74)
Official registry OCID
ocds-h6vhtk-067f86 Find a Tender
How it runs

Stage 1: Conditions of Participation Section - Pass/Fail Assessment

Stage 2: PSQ Experienced Questions- Scored Assessment

Bidders who received a pass for all pass / fail questions in the previous section, will proceed and have their experienced questions evaluated.

Up to the top 5 scoring bidders will be selected to proceed to the Invitation to Tender stage of this procurement.

Stage 3: Invitation to tender (ITT) Quality / Technical Sections and Commercial

This section contains Quality/Technical method statement questions that up to the top 5 highest scoring Tenderers from Stage 2 will be invited to respond to. Tenderers response to these questions will be scored and evaluated in accordance with the Quality / Technical evaluation criteria.

Only tenderers who achieve a minimum Quality/Technical score of 32% from the available 55% will have their commercial submission scored.

Commercial Section ITT

This section contains commercial questions and is where up to the 5 highest scoring tenderers will upload their pricing information. Tenderers response to this commercial section will only be scored only of if the Quality/Technical threshold of 32% or higher has been achieved and will be evaluated in accordance with the pricing evaluation criteria.

How it was run

Official notice
Run through: London Tenders Portal
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free regional portal
Submission deadline
30 Sept 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

The procurement documents are available for unrestricted and full direct access, free of charge, at www.londontenders.org ↗

Opportunity Id: DN815511

Timeline

10 Apr 2026 → 1 Apr 2027 · 7 dates
  1. Planning notice published201 days ago
    10 Apr 2026, 08:41 BST
  2. Next notice expected114 days ago
    6 Jul 2026, 23:59 BST
  3. Market engagement112 days ago
    8 Jul 2026, 23:59 BST

    London Borough of Harrow are pleased to invite suitable qualified suppliers to attend our second Preliminary Market Engagement (PME) event for Ewart House: Extra Care Service. We welcome participation from both organisations who attended the first PME and those joining us for the first time.

    If you would like to attend the online engagement event held on 08/07/2026 between 10-11am, please email All.Age.Commissioning@harrow.gov.uk by the with the following information: organisation, contact name, contact telephone and email address. Please note that places are limited to one representative per organisation.

    This follow-up session aims to outline how market feedback has informed our developing approach, provide further clarity on the proposed requirements, and update attendees on the procurement timetable.

  4. Tender notice published100 days ago
    20 Jul 2026, 12:22 BST
  5. Submission deadline28 days ago
    30 Sept 2026, 12:00 BST
  6. Today
    29 Oct 2026
  7. Award decision expected byin 18 days
    16 Nov 2026, 23:59 GMT
  8. Contract startsin 153 days
    1 Apr 2027, 00:00 BST

Notice history

9 events · 5 releases on Find a Tender · since 10 Apr 2026
  1. Pipeline notice published
    10 Apr 2026, 08:41 BST
    UK1
  2. Preliminary market engagement notice published
    13 Apr 2026, 16:12 BST
    UK2
  3. Preliminary market engagement notice published
    14 Apr 2026, 12:54 BST
    UK2
  4. Preliminary market engagement notice published
    24 Jun 2026, 15:50 BST
    UK2
  5. Published value updated to £7,000,000
    24 Jun 2026, 15:50 BST
    was £6,000,000
  6. Tender notice published
    20 Jul 2026, 12:22 BST
    UK4
  7. Status changed to active
    20 Jul 2026, 12:22 BST
  8. Procurement method changed
    20 Jul 2026, 12:22 BST
  9. Deadline published: 30 Sept 2026, 12:00 BST
    20 Jul 2026, 12:22 BST
Routine re-releases (5)
  • 2026-04: 2 releases · 10 Apr 2026, 13 Apr 2026

Contracting authority & participating public bodies

London Borough of Harrow

Contracting authorityPublic authority - sub-central government GB-PPON: PQRC-2343-GRQR Forward Drive, Harrow, London, HA3 8FLContact email

Official documents & specifications (5)

Official links; attachments are not copied

Notices published for this procedure