Official UK procurement notice
Government Support Services - Face to Face Identity Verification
Authority: Post Office Limited (Public body)
What is being bought
Published requirement descriptionGovernment Support Services - Face to Face Identity Verification
CPV: Government services
The lotProcurement structure
single lot · no lot value publishedLot #1In-branch face to face and verification services to allow customers who cannot get…Awarded
In-branch face to face and verification services to allow customers who cannot get verified via other online channels to successfully verify themselves using an offline face-to-face channel in Post Office branches.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 8 Aug 2023, 16:44 BST
- Last source update
- 8 Aug 2023, 16:44 BST
- Authority reference
C102450- FTS notice number
2023/S 000-023131- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03ee0bFind a Tender
- Why no open competition
The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
- Published justification
Post Office had four weeks to respond to an invitation to tender (for a contract in respect of which Post Office will act as the supplier), in which it had to name our sub-contractor(s) and provide full details of our solution. Post Office was therefore not in a position to undertake a full procurement exercise nor would any supplier, other than Yoti, be in a position to build and supply an appropriate solution (in particular one which could be operable within Post Office branches and which involved data processing only in the UK) to Post Office within the relevant timeframes. The business concluded that Post Office could only meet the commitments in the service contract it has tendered for by directly awarding a subcontract to an existing partner to utilise its existing solution.
Publisher note: The Contract is for an initial period of 36 months with options to extend for up to a further 24 months. The forecast spend is the maximum forecast based on utilisation of all optional extensions and based on extrapolation beyond year 3 as Post Office does not have precise forecasts for that period. This forecast might therefore overstate the likely spend.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Yoti Limited | £32,000,000 † | — | Awarded |
Contracts
Government Support Services - Face to Face Identity Verification · Yoti Limited
- Signed
- 25 Jul 2023
- Value
- £32,000,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids · 1 electronic | 0 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- High CourtReview body
Bidders & participating suppliers
1 commercial party on the notice- Yoti LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.