Find a TenderAwarded without competition

Published 28 Jan 2025, 15:17 GMT

Official UK procurement notice

HALO Platform · UK public procurement notice

Official notice

Authority: Coventry University (Education)

GoodsAward procedure without prior publication of a call for competition

Sectors: Software Packages & ERP (48) Delivery: West Midlands (UKG)

Awarded value£413,913published contract · exc. VAT

Awarded 6 May 2024no call for competition

Awarded to CDW Limited

Contract term 7 May 2024 to 6 May 2027Contracts Finder. This notice did not publish these dates.

Notice summaryFrom the published notice

The current ITSM platform Service Now is proving to be financially unstainable for the group. We have had to review several alternative options available on the market over the last 5 months.

What is being bought

Published requirement description

The current ITSM platform Service Now is proving to be financially unstainable for the group. We have had to review several alternative options available on the market over the last 5 months. Approval of Halo has been granted to replace Service Now

CPV: Software package and information systems

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: West Midlands

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 28 Jan 2025, 15:17 GMT
Last source update: 28 Jan 2025, 15:17 GMT
Authority reference: FRAM-1290-24-TH
FTS notice number: 2025/S 000-002858
Classification (CPV): Software package and information systems
Delivery area: West Midlands (UKG)
Official registry OCID: ocds-h6vhtk-04d6c7 Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: The current ITSM platform Service Now is proving to be financially unstainable for the group. We have had to review several alternative options available on the market over the last 5 months. Approval of Halo has been granted to replace Service Now. A direct award has been conducted against the Health Trust Europe Framework following the framework direct award criteria.

How it was run

Official notice

Submission deadline: —

Timeline

7 May 2024 → 6 May 2027 · 3 dates

Contract startsContracts Finder. This notice did not publish a start date.
7 May 2024, 00:00 BST
Notice published
28 Jan 2025, 15:17 GMT
Today
2 Nov 2026
Contract endsin 185 days · Contracts Finder. This notice did not publish an end date.
6 May 2027, 23:59 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £413,9131 contract exc. VAT

Bids received 1

Contracts signed 1latest 6 May 2024

Awarded to	Value	Date	Status
CDW Limited7 May 2024 – 6 May 2027	£413,913 †	—	Awarded

Contracts

HALO Platform · CDW Limited
Signed
6 May 2024
Value
£413,913
Period
7 May 2024 – 6 May 2027
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	—	—	—

Contracting authority & participating public bodies

Coventry University

Contracting authorityEducationBody governed by public lawEducation GB-COH: 07781274 Priory Street, COVENTRY, West Midlands, CV15FBContact email

Bidders & participating suppliers

1 commercial party on the notice

CDW LimitedAwarded supplierGB-COH: 02465350 One New Change, London, London, EC4M 9AF

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.