Find a TenderAwardedContract award notice
Published 29 Oct 2025, 11:16 GMT

Official UK procurement notice

Handyman Maintenance Services, Charter Walk Shopping Centre, Burnley

Official notice

Authority: Burnley Borough Council (Local council)

ServicesCompetitive flexible procedureAbove thresholdSME suitable
Published estimate£910,000≈ £154k / year · £1,092,000 inc. VAT25.6% below published estimate
Submissions closed 24 Nov 2025awarded 6 Mar 2026
Award (standstill) to Adept Corporate Services
Contract term 5 yrs 11 moends 31 Dec 2031 · up to 31 Dec 2033 with extensions · starts 3 Feb 2026

What is being bought

Published requirement description

This Competitive Flexible Procedure will be conducted in two stages. Under Stage 1 requests to participate will require potential Suppliers to meet conditions of participation to reduce the number of Suppliers proceeding to Stage 2.

The provision of a comprehensive and high-quality maintenance service including associated works tasks to maintain a functional and safe operational environment.

The requirement is for the provision of handyman services to maintain an outdoor shopping centre, which contains 85 retail units. The maintenance services are to be provided for the upkeep of the shopping centre's building and surrounding areas (public and communal), working according to the site's Planned Preventative Maintenance schedule, as well as addressing any reactive maintenance needs on a day-to-day basis.

The services will support a team consisting of a maintenance supervisor and two maintenance operatives, working a standard 40-hour week, across 5 days. Each member of the team will work one Saturday every three weeks, with a compensatory day off on the following Monday.

The scope of handyman works will include, but not be limited to, the following:

  • General Upkeep
  • Planned Preventative Maintenance (PPM)
  • Reactive Maintenance
  • Cleaning and Waste Management (where applicable)
  • Health & Safety
  • Other Ad-hoc Services

The Supplier will be expected to meet Service Level Agreements around:

  • Routine PPM Tasks
  • Reactive Maintenance Response Times
  • Performance Monitoring
  • The authority expects to re-tender this requirement around 1 Jan 2033, 23:59 GMT.
  • How the procedure runs: This Competitive Flexible Procedure will be conducted in two stages. Under Stage 1 requests to participate will require potential Suppliers to meet conditions of participation to reduce the number of Suppliers proceeding to Stage 2

CPV: Repair and maintenance services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 5 yrs 11 moSMEPublished value£910,000
Contract period: 3 Feb 2026 – 31 Dec 2031 (5 yrs 11 mo) · up to 31 Dec 2033 with extensionsValue: £910,000 exc. VAT · £1,092,000 inc. VAT
Delivery: North WestEligibility: SME eligible
Extensions: Can be extended 1 + 1 year at the Authorities discretionSecond stage: 1–5 candidates invited to tender
Pre-qualification & selection criteria (PQQ)1
  • Condition of participation

    Quality 60%

    Cost 40%

    shortlisting

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Method Statement: 60%
  • Cost: 40%
Published award criteria (2)
  • Method Statement
  • Cost
Conditions of participation1
  • Condition of participation

    Quality 60%

    Cost 40%

    shortlisting
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 1 Jan 2033
First published
29 Oct 2025, 11:16 GMT
Last source update
6 Mar 2026, 16:25 GMT
Award evaluation window
Submission end – 23 Jan 2026
Authority reference
HMSCW
FTS notice number
2025/S 000-069279
Latest notice
Contract award notice (UK6)
Classification (CPV)
Repair and maintenance services
Delivery area
North West (UKD46)
Official registry OCID
ocds-h6vhtk-05d602 Find a Tender
How it runs

This Competitive Flexible Procedure will be conducted in two stages. Under Stage 1 requests to participate will require potential Suppliers to meet conditions of participation to reduce the number of Suppliers proceeding to Stage 2

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Requests to participate (first stage)
24 Nov 2025, 15:00 GMT
Submission deadline
24 Nov 2025, 15:00 GMT
Clarification deadline
17 Nov 2025, 15:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Description - Tender documents available via www.the-chest.org.uk ↗ - Ref DN795379

PSQ Submission must be received via the chest by the deadline of 24/11/25 at 3pm

Timeline

29 Oct 2025 → 18 Mar 2026 · 8 dates
  1. Tender notice published364 days ago
    29 Oct 2025, 11:16 GMT
  2. Clarification questions by345 days ago
    17 Nov 2025, 15:00 GMT
  3. Submission deadline338 days ago
    24 Nov 2025, 15:00 GMT
  4. Award decision expected by277 days ago
    23 Jan 2026, 23:59 GMT
  5. Contract starts267 days ago
    3 Feb 2026
  6. Assessment summaries sent236 days ago
    6 Mar 2026
  7. Latest notice published236 days ago
    6 Mar 2026, 16:25 GMT
  8. Standstill ends223 days ago
    18 Mar 2026, 23:59 GMT

Notice history

5 events · 2 releases on Find a Tender · since 29 Oct 2025
  1. Tender notice published
    29 Oct 2025, 11:16 GMT
    UK4
  2. Contract award notice published
    6 Mar 2026, 16:25 GMT
    UK6
  3. Status changed to complete
    6 Mar 2026, 16:25 GMT
  4. Procurement method changed
    6 Mar 2026, 16:25 GMT
  5. Contract signature expected
    31 Mar 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £677,3301 award exc. VAT
Bids received 55 from SMEs
Awarded toValueDateStatus
Adept Corporate ServicesSME1 Apr 2026 – 31 Mar 2031 · up to 31 Mar 2033Extensions: At the discretion of the council£677,3306 Mar 2026standstill to 18 Mar 2026Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
5final-stage tenders50—

Contracting authority & participating public bodies

Burnley Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PXCG-1649-DCLV Town Hall, Manchester Rd, Burnley, North West, BB119SAContact email

Bidders & participating suppliers

1 commercial party on the notice
  • ADEPT CORPORATE SERVICES LIMITEDAwarded supplierGB-COH: 10545482GB-PPON: PPDZ-7733-BBVX Suite 1 Bonded Warehouse, Manchester, North West, M3 4APContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender