Find a TenderAwarded
Published 20 Feb 2025, 18:24 GMT

Official UK procurement notice

Healthwatch Birmingham and Solihull

Official notice

Authority: Birmingham City Council (Local council)

ServicesOpen procedureSME suitable
Published estimate£2,616,035exc. VAT39.1% above published estimate
Submissions closed 28 Mar 2025awarded 22 Apr 2025
Awarded to Healthwatch Birmingham

What is being bought

Published requirement description

The Birmingham City Council and Solihull Metropolitan Borough Council wishes to establish a Contract for the provision Healthwatch Birmingham and Solihull. There is a requirement to improve health and social care services in Birmingham and Solihull. In addition to working with the local health and social care system, the focus will be supporting citizens to remain in their own homes and communities, developing support networks to enhance their lives and supporting this area of improvement to enable public engagement in shaping the future of the health and social care system in a systematic and joined up approach.

CPV: Health and social work services · Social work and related services · Social work services

The lotProcurement structure

single lot · no lot value published
Lot #1The primary function of the Healthwatch service is to represent the views of the…Awarded

The primary function of the Healthwatch service is to represent the views of the public on issues relating to health and social care services. They advocate and lobby the National Health Service (NHS) and the Local Authority (LA) on service improvements and have the capacity to inspect premises. They also engage with local communities collecting experience feedback about local services and locality priorities and provide advice and guidance on health service provision.The joint commissioning of a Healthwatch service by Birmingham City Council and Solihull Metropolitan Borough Council will provide increased opportunity for efficiencies across the Birmingham and Solihull Integrated Care System (BSol ICS) area by delivering in a consistent manner, offering benefits to both LAs and to the Integrated Care Board (ICB).

Delivery: West Midlands · The joint commissioning of a Healthwatch service by Birmingham City Council and Solihull Metropolitan Borough Council
Extensions: With an option to extend for a further period of up to 2 years, subject to satisfactory performance and budgetary availability.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Quality and Social Value: 70% and 20%
  • Price: Price 10%
Conditions of participation1
  • Suitability

    Further details will be provided in the tender documentation.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
20 Feb 2025, 18:24 GMT
Last source update
17 Jul 2025, 11:23 BST
Award evaluation window
28 Mar 2025 – …
Authority reference
P1011
FTS notice number
2025/S 000-040844
Classification (CPV)
Health and social work servicesSocial work and related servicesSocial work services
Delivery area
West Midlands (UKG31)
Official registry OCID
ocds-h6vhtk-04e5ae Find a Tender
Review and risk notes
Review procedure

N/A

Publisher note: The Contract is for 5 years (unless terminated under the terms and conditions of contract) commencing on 1st July 2025, with an option to extend for a further period of up to 2 years, subject to satisfactory performance and budgetary availability.The contract will be awarded to a single provider. Payments will be made as set out above to each individual Council.If you are interested please click on the following link to access Birmingham City Council’s tender Portal: https://in-tendhost.co.uk/birminghamcc/ and submit your details to register as a bidder. We will send you a log on and password so you can download the Invitation to Tender document and supporting information; your completed ITT should be returned by 1200hrs on 28th March 2025 using the Supplier Portal.

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
28 Mar 2025, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
28 Mar 2025, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

28 Mar 2025 → 17 Jul 2025 · 3 dates
  1. Submission deadline
    28 Mar 2025, 12:00 GMT
  2. Bids opened
    28 Mar 2025, 12:00 GMT
  3. Notice published
    17 Jul 2025, 11:23 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    17 Jul 2025, 11:23 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £3,639,8741 contract exc. VAT
Bids received 22 from SMEs
Contracts signed 1latest 22 Apr 2025
Awarded toValueDateStatus
Healthwatch BirminghamSME£3,639,874 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids · 2 electronic2——

Contracting authority & participating public bodies

Birmingham City Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Council House, Victoria Square, Birmingham, West Midlands, B1 1BBContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • High Court of JusticeReview body London

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria