Find a TenderAwarded
Published 5 Mar 2021, 14:36 GMT

Official UK procurement notice

Heathlands Dementia Nursing Care and Hotel Services

Official notice

Authority: Bracknell Forest Council (Local council)

ServicesOpen procedure
Budget not disclosedValue not published
Submissions closed 16 Apr 2021awarded 25 Nov 2021
Awarded to Windsar Care Limited

What is being bought

Published requirement description

THIS OPPORTUNITY IS CLOSED.

Heathlands Care Home is a major new health and care facility to deliver integrated care to meet the growing dementia and nursing need in Bracknell Forest. Heathlands Care Home will consist of a Dementia Nursing Care Home and an Intermediate Care Service. Bracknell Forest is seeking a provider who, as well as delivering the Dementia Nursing Service, will provide excellent hotel and facilities management services across both services, value an open and collaborative, partnership approach and deliver safe, high quality, value for money and person-centred services.

The contract will be for a maximum term of 10 years.

CPV: Health and social work services

The lotProcurement structure

single lot · no lot value published
Lot #1THIS OPPORTUNITY IS CLOSEDAwarded

THIS OPPORTUNITY IS CLOSED.

Heathlands Care Home is a major new health and care facility being constructed as the result of a partnership approach between the East Berkshire Clinical Commissioning Group (EB CCG) and Bracknell Forest Council's aspiration to deliver integrated care to meet the growing dementia and nursing need in Bracknell Forest.

Heathlands Care Home will provide 66 single rooms (with en-suite) over 3 floors in a modern, purpose-built setting. The facility is scheduled to open in end of December 2021, subject to timely completion of its construction. Level 2 (second floor) will house the Intermediate Care Service (ICS) delivered by Frimley Health NHS Foundation Trust. The ground floor and first floor will have capacity for 46 dementia nursing beds.

The hotel and facilities management services will be provided by the Dementia Nursing Provider to all 66 beds.

Partners across health and social care aim to develop a community-based health and care infrastructure that builds on strong local relationships and puts integration at the heart of all local service provision.

Commissioners want to ensure that our residents only have to tell their story once and have access to local, well-coordinated, safe, and high-quality individualised care that offers choice, control and the best possible health, care, and wellbeing outcomes.

Heathlands will provide person-centred care through 1) Integrated Care Services (ICS) providing reablement and rehabilitation aimed at helping people return home or preventing hospital admission, 2) specialist dementia and nursing residential care and 3) a hotel service supporting the efficient delivery of both the ICS and dementia nursing residential care service.

The dementia nursing care service will:

  • be provided in an environment that is homely and where individuals have control over their own life, personal space, privacy and security.
  • support the individual to engage in everyday activities of daily living and developing new skills.
  • access to social activities outside the home, facilitated by the Service Provider.

The Service Provider must have effective mechanisms for liaising with other agencies to ensure that assessment of need and allocation of service provision results in achieving the individual’s identified outcomes.

Both ICS and dementia nursing care service will require hotel services, which will, among other elements, include:

  • Meals and nutrition,
  • Laundry consumables,
  • Gardening and building maintenance,
  • Admission – coordination and room set up,
  • Minimum offer on core elements such as linen, soap, towels etc.

EB CCG, FHFT and the Council seek to collaboratively work with a provider who:

  • is committed to working as a system partner within a wider health and care system to deliver the national and local vision of Integrated Care;
  • values an open and collaborative culture;
  • strives for excellence;
  • delivers safe, high quality, value for money and person-centred services;
  • has a commitment to continued improvement alongside Care Quality Commission (`CQC`) standards and person feedback.

The Council is looking to work in partnership with the successful Service Provider in order to determine the best use of beds according to need, demand and mitigating circumstances. The Council will block contract 36 dementia nursing beds. The remaining beds up to the maximum capacity of 46, will be available to the Service Provider to fill with self-funders.

This procurement process is being completed under the “Light Touch Regime”, governing “Social and Other Specific Services” detailed in the Public Contracts Regulations 2015. The evaluation will be staged, details of which are included in the procurement documents. The tender evaluation team will include representatives from the Council, Frimley Health Foundation Trust, East Berkshire Clinical Commissioning Group and service user representative(s).

A Prior Information Notice for this opportunity was published on Find a Tender Service (FST) on 17 February 2021, reference 2021/S 000-003162. A Contract Notice was subsequently published on FTS on 5 March 2021, reference 2021/S 000-004469.

Organisations must register their interest on the South East Business Portal site in order to receive any changes or notifications issued by the Council during this tender process. The Council will not be held responsible for lack of communication to any organisation who does not register their interest. Clarification questions must also be submitted through this site.

Delivery: South East

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 38%Price: 60%Social value: 2%
Published sub-criteria (7)
  • Service Model - dementia nursing: 8%
  • Service Model - hotel: 8%
  • Quality & Performance / Mobilisation / Workforce: 10%
  • User Experience: 6%
  • Partnership working: 6%
  • price: 60%
  • Social Value: 2%
Published award criteria (7)
  • Service Model - dementia nursing: 8
  • Service Model - hotel: 8
  • Quality & Performance / Mobilisation / Workforce: 10
  • User Experience: 6
  • Social Value: 2
  • Partnership working: 6
  • Price: 60
Shortlisting
As detailed in the procurement documents.
What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
5 Mar 2021, 14:36 GMT
Last source update
24 Dec 2021, 10:45 GMT
Authority reference
DN530201
FTS notice number
2021/S 000-032302
Classification (CPV)
Health and social work services
Delivery area
South East (UKJ11)
Official registry OCID
ocds-h6vhtk-0298c9 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
16 Apr 2021, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

16 Apr 2021 → 24 Dec 2021 · 2 dates
  1. Submission deadline
    16 Apr 2021, 12:00 BST
  2. Notice published
    24 Dec 2021, 10:45 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    24 Dec 2021, 10:45 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Bids received 2
Contracts signed 1latest 25 Nov 2021
Awarded toValueDateStatus
Windsar Care LimitedSME——Awarded

Contracts

  • Heathlands Dementia Nursing Care and Hotel Services · Windsar Care LimitedSME

    Signed
    25 Nov 2021
    Value
    —
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
THIS OPPORTUNITY IS CLOSED2bids——£9,000,000 – £18,500,000
Whole notice———£9,000,000 – £18,500,000

Contracting authority & participating public bodies

Bracknell Forest Borough Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Time Square, Market Street, Bracknell, South East, RG12 1JDContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • The High CourtReview body London

Bidders & participating suppliers

1 commercial party on the notice
  • Windsar Care LimitedAwarded supplier06850067 16 Bath Road, SLOUGH, South East, SL1 3SAContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.