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Published 14 Sept 2026, 12:52 BST

Official UK procurement notice

Hire of Fleet Vehicles · UK public procurement notice

Official notice

Authority: Synchronicity Care Ltd (Central government)

ServicesOpen procedureAbove thresholdSME suitable
Published estimate£510,342≈ £170k / year · £612,410 inc. VAT
Submissions closed 23 Oct 2026
Contract term 3 yrsends 31 Jul 2030 · up to 31 Jul 2032 with extensions · starts 1 Aug 2027

What is being bought

Published requirement description

Background to the requirement:

The fleet is managed by Synchronicity Care Limited representatives and is a 24 hour, 365 days a year operation.

The fleet is used to carry supplies, post, medical equipment and pathology items to various locations throughout the North-east of England.

The fleet requires 22 vehicles in total, 5 x Luton 3.5 tonne with tail lifts multi-drop vehicles transporting stores / supply cages, sterile services trolleys (capes), linen supplies and ad hoc duties to various sites. The remaining 17 are a mixture of small and medium sized EV's and ICE vehicles that are used as multi-site vehicles delivering post, supplies (non-caged), pathology samples, estates maintenance and smaller ad-hoc duties. The premises involved are wide ranging including Health Centres, Doctor Surgeries, hospitals and other institutions. The need for a flexible vehicle is a much-needed requirement.

The successful supplier will be responsible for the provision of the courier vehicle fleet including a comprehensive service and maintenance contract covering all safety, maintenance and repair work related to operating the vehicle fleet.

This includes responsiblity for the following items for the duration of the contract:

o Relief vehicle delivered to Darlington Memorial Hospital or University Hospital of North Durham while servicing of vehicles or breakdowns occur (must be fit for purpose and of equal or greater specification to that of the vehicle it is replacing) and supplied at vehicle exchange time.

o Replacement tyres - fair wear and tear.

o Fluids, lubricants and windscreen wipers - related to the continued use of the vehicle.

o Full maintenance and service

o Mandatory and preventative inspections on the vehicle and its equipment including tail-lift - tail lift inspections must meet The Lifting Operations and Lifting Equipment Regulations 1998

o Windscreen / glass replacement.

o Customised livery as directed by the Trust representatives.

o NHSV Class (taxation exempt disc)

o Vehicle driver training as required to demonstrate vehicle functionality.

o 24/7 Breakdown recovery assistance, RAC or equivalent within 1 hour of receiving breakdown call including a dedicated breakdown contact number; Failure to repair the vehicle on the road, must be recovered and a replaced with another vehicle of equal or greater size and specification within 2 hours.

o Puncture repair service including mobile with a response time no greater than two hours.

  • The authority expects to re-tender this requirement around 1 Oct 2029, 23:59 BST.

CPV: Vehicle-fleet management services

The lotProcurement structure

single lot · value published
Lot #1Renewal 3 yrsSMEPublished value£510,342
Contract period: 1 Aug 2027 – 31 Jul 2030 (3 yrs) · up to 31 Jul 2032 with extensionsValue: £510,342 exc. VAT · £612,410 inc. VAT
Delivery: North EastEligibility: SME eligible
Extensions: 2 x 12 Month Optional Extensions

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 36%Price: 50%Social value: 14%
Published sub-criteria (6)
  • Contract Delivery: 16%
  • Contract Management: 10%
  • Continuous Improvement: 5%
  • Innovation: 5%
  • Price: 50%
  • Social Value: 14%
Published award criteria (6)
  • Contract Delivery
  • Contract Management
  • Social Value
  • Continuous Improvement
  • Innovation
  • Price
What this means for your bid
  • Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 1 Oct 2029
First published
14 Sept 2026, 12:52 BST
Last source update
14 Sept 2026, 12:52 BST
Award evaluation window
Submission end – 23 Nov 2026
Authority reference
C470259
FTS notice number
2026/S 000-086842
Latest notice
Tender notice (UK4)
Classification (CPV)
Vehicle-fleet management services
Delivery area
North East (UKC)
Official registry OCID
ocds-h6vhtk-06f911 Find a Tender

How it was run

Official notice
Run through: Atamis Health Family Portal · Who buys & how to bid on Atamis
Electronic submission allowedLanguage: EN
Submission deadline
23 Oct 2026, 18:00 BST
Clarification deadline
16 Oct 2026, 18:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

14 Sept 2026 → 1 Aug 2027 · 5 dates
  1. Tender notice published44 days ago
    14 Sept 2026, 12:52 BST
  2. Clarification questions by11 days ago
    16 Oct 2026, 18:00 BST
  3. Submission deadline4 days ago
    23 Oct 2026, 18:00 BST
  4. Today
    28 Oct 2026
  5. Award decision expected byin 26 days
    23 Nov 2026, 23:59 GMT
  6. Contract startsin 276 days
    1 Aug 2027, 00:00 BST

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    14 Sept 2026, 12:52 BST
    UK4

Contracting authority & participating public bodies

SYNCHRONICITY CARE LTD

Contracting authorityPublic authority - central government GB-COH: 09679630 · GB-PPON: PJQG-4698-RVRL Darlington Memorial Hospital,Hollyhurst Road, DARLINGTON, North East, DL36HXContact email

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender