Find a TenderAwarded
Published 2 Feb 2024, 15:14 GMT

Official UK procurement notice

Home Improvement Agency (HIA) Service

Official notice

Authority: Dover District Council (Local council)·Consortium: 3 public authorities

ServicesOpen procedure
Awarded value£4,861,343published contract · exc. VAT
Submissions closed 4 Mar 2024awarded 30 May 2024
Awarded to Town & Country

What is being bought

Published requirement description

Provision of Home Improvement Agency Services including but not exclusive to grant/loan applications, hospital discharge, home enablement and hoarding disorder support to Dover District Council, Ashford Borough Council, and Folkestone & Hythe District Council.

  • Recurrence: Estimated timing for further notices to be published: Subject to the allowed extension(s) option being enacted, a new procurement procedure will be undertaken approximately 6 months prior to the end of this contract.

CPV: Provision of services to the community

The lotProcurement structure

single lot · no lot value published
Lot #1AwardedRenewal
Delivery: South East
Extensions: The Contract is for an initial 5 years with the option to extend for a further 2 years.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Quality: 60%
  • Cost: 40%
Published award criteria (2)
  • Cost: 40
  • Quality: 60
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement

Yes · Estimated timing for further notices to be published: Subject to the allowed extension(s) option being enacted, a new procurement procedure will be undertaken approximately 6 months prior to the end of this contract.

First published
2 Feb 2024, 15:14 GMT
Last source update
12 Aug 2025, 16:08 BST
Award evaluation window
4 Mar 2024 – …
Authority reference
DN709751
FTS notice number
2025/S 000-048155
Classification (CPV)
Provision of services to the community
Delivery area
South East (UKJ)
Official registry OCID
ocds-h6vhtk-0436df Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
4 Mar 2024, 17:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
4 Mar 2024, 17:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

4 Mar 2024 → 12 Aug 2025 · 3 dates
  1. Submission deadline
    4 Mar 2024, 17:00 GMT
  2. Bids opened
    4 Mar 2024, 17:00 GMT
  3. Notice published
    12 Aug 2025, 16:08 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    12 Aug 2025, 16:08 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £4,861,3431 contract exc. VAT
Bids received 2
Contracts signed 1latest 30 May 2024
Awarded toValueDateStatus
Town & Country£4,861,343 †—Awarded

Contracts

  • Contract 048155-2025-1 · Town & Country

    Signed
    30 May 2024
    Value
    £4,861,343
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids———

Contracting authority & participating public bodies

3 public bodies on the notice

Dover District Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Council Offices, White Cliffs Business Park, Whitfield, Dover, South East, CT16 3PJContact name, email, phone Published organisation website ↗

Consortium members and other public bodies

  • Ashord Borough CouncilContracting authority Ashford, South EastContact name, email
  • Folkestone & Hythe District CouncilContracting authority Folkestone, South EastContact name, email

Dispute resolution & review bodies

  • High Court of England and WalesReview body London

Bidders & participating suppliers

1 commercial party on the notice
  • Town & CountryAwarded supplier Monson House, Monson Way, Tunbridge Wells, South East, TN1 1LQ

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.