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Published 25 Jun 2026, 17:15 BST

Official UK procurement notice

ID566 Repairs & Maintenance Framework - ITT

Official notice

Authority: Aspire Housing (Public body)

Open framework scheme10 lotsWorksOpen procedureAbove thresholdSME suitableVCSE suitable
Sectors: Construction & Civil Engineering (45) Delivery: West Midlands (UKG23)
Framework ceiling (notional)£23,622,000total for 10 lots · framework ceiling, not attributable revenue · 1 value update
Submissions closed 21 Sept 2026
Lots 10see the lot list below
Framework period 6 yrsends 1 Feb 2033 · extension options published · starts 1 Feb 2027

What is being bought10 lots · detail below

Published requirement description

Aspire Housing is looking to create a repairs and maintenance framework. A soft market test and planned procurement notice have been undertaken to give potential contractors and other stakeholders the opportunity to express their interests and feed in their views about the potential service model. Aspire has used the information to appraise options and further develop the specification/tender pack.

Aspire housing has a DLO off circa 130 operatives, delivering responsive repairs, voids, planned works, grounds maintenance and damp and Mould works. Our first point of call is to deliver works using the DLO however due to volume of work, we rely heavily on sub-contractors. Hence the need for this Repair & Maintenance framework. The works are predominantly reactive, and our busiest time is December – April as we approach year end to ensure we are hitting our job target dates, which usually means a quick turnaround.

The framework is broken down into Lots - “A” lots are dedicated for SMEs - The UK Public procurement definition of SME is - fewer than 250 employees. Tenderers can bid for Lots “A” if classed as a SME (Small, Medium sized Entity) or Lots “B” if not classed as a SME i.e larger company. Lots with no “A” or “B” can be bid on by any size organisation. You cannot bid for both A and B lots.

Aspire has structured this Framework into Lots and sub‑Lots, each with an estimated annual value to support proportionate competition and market access. Aspire reserves the right not to award a sub‑Lot where insufficient competition or capacity is demonstrated. In such circumstances, Aspire may merge the sub‑Lot back into the overarching Lot and proceed with award under the main Lot structure.

The lot structure has been designed to support Aspire’s objective of diversifying the supply base and ensuring that SMEs have equitable access to the Framework. By establishing a dedicated SME Lot, smaller providers compete solely against organisations of a similar scale, removing barriers that can arise when SMEs are evaluated alongside significantly larger contractors. Likewise, the non‑SME Lots enable larger contractors to compete against peers with comparable capacity and resources. This approach promotes fair competition, broad market participation, and a balanced mix of suppliers across the Framework.

The works delivered under this Framework are entirely reactive and responsive, with no planned or programmed works included. Each Lot is supported by its own specification, setting out the typical job types, required response times, and service expectations. The nature of the Framework is characterised by smaller, frequent, fast‑turnaround tasks, often raised at short notice. This structure is not intended to deter larger contractors; rather, it ensures that suppliers of all sizes can participate appropriately. The division into SME and non‑SME Lots reflects the fact that individual orders may be low in value, while the overall volume may be high, enabling SMEs to compete on a level playing field and allowing larger contractors to operate within Lots aligned to their capacity and delivery models.

Aspire is looking to appoints provider of Repairs and Maintenance works for a Framework commencing in February 2027 for a term of 6 years, reopening for new applicants in year 3 details of which are included in the enclosed documents.

CPV: Refurbishment work

How this framework works

From the published notice
Type
Open framework · open framework scheme (admission reopens)
Call-offs
call-offs may be awarded directly or by further competition
Places
up to 35 suppliers
Framework period
6 yrs from 1 Feb 2027
Scheme runs until
1 Feb 2033
Buyer regions
UKG38
Supplier levy on call-offs (max %)
N/A
Who may buy through it

Walsall Housing Group (WHG)

Published description of the framework

Noting there is no guarantee of any level of works via the framework, if a requirement would occur any of the below call off process will apply for all lots.

Option 1 - Further competition inviting all contractors appointed to the specific lot the opportunity to bid/Price. This would typically be used to get better value for money on a larger project rather than the submitted rates giving the contractors the opportunity to improve on rates.

Option 2 – Direct award based on ranking position from the tender process. Works would be issued to the top ranked supplier on the lot, if they decline or do not have capacity it moves down the positioning.

Option 3 - In exceptional circumstances Aspire may issue works directly to any contractor where there is an exceptional circumstance.

Lots and requirements (10)Procurement structure

10 lots · all with a published value · evaluation weights differ by lot
Lot #1Electrical (Suitable for All) 6 yrsSMEVCSEPublished value£0

The Contractor shall provide a comprehensive electrical repairs, maintenance, testing, inspection, installation, and emergency response service across Aspire’s domestic and non‑domestic property portfolio. All works must comply with current legislation, including BS 7671, the Electricity at Work Regulations 1989, and relevant health and safety standards.

Commercial properties (e.g., leased shops) are generally managed by leaseholders and are not expected to fall within this contract, except where explicitly instructed by Aspire.

Electrical Testing and Compliance, Electrical R&M, PAT Testing, Ground work related electrical installations, and Renewables.

Contract period: 1 Feb 2027 – 1 Feb 2033 (6 yrs)Value: £0 exc. VAT · £749,999 inc. VAT
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: This Framework Agreement is being established as an Open Framework in accordance with the Procurement Act 2023 and will operate for a total duration of six years. In line with the Act, the Framework will be reopened once only, at Year 3, to allow new suppliers to apply for admission and to enable existing suppliers to either remain on the Framework or exit at that point.
45453100 Refurbishment work
Pre-qualification & selection criteria (PQQ)1
  • Technical & professional ability

    NICEIC

Lot #2Repairs & Maintenance (SME dedicated lot) 6 yrsSMEVCSEPublished value£0

Repairs typically consist of HHSRS, Damp & Mould, Disrepair and General Maintenance to all our stock across various architypes - Lot for SMEs only (under 250 employees)

Contract period: 1 Feb 2027 – 1 Feb 2033 (6 yrs)Value: £0 exc. VAT · £3,750,000 inc. VAT
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: This Framework Agreement is being established as an Open Framework in accordance with the Procurement Act 2023 and will operate for a total duration of six years. In line with the Act, the Framework will be reopened once only, at Year 3, to allow new suppliers to apply for admission and to enable existing suppliers to either remain on the Framework or exit at that point.
45453100 Refurbishment work
Lot #3Repairs & Maintenance (Non SME lot) 6 yrsPublished value£0

Repairs typically consist of HHSRS, Damp & Mould, Disrepair and General Maintenance to all our stock across various architypes . Lot for Non SME - over 250 employees

Contract period: 1 Feb 2027 – 1 Feb 2033 (6 yrs)Value: £0 exc. VAT · £1,499,999 inc. VAT
Delivery: West Midlands
Extensions: This Framework Agreement is being established as an Open Framework in accordance with the Procurement Act 2023 and will operate for a total duration of six years. In line with the Act, the Framework will be reopened once only, at Year 3, to allow new suppliers to apply for admission and to enable existing suppliers to either remain on the Framework or exit at that point.
45453100 Refurbishment work
Lot #4Groundworks/External (Suitable for All) 6 yrsSMEVCSEPublished value£0

The contractor is required to responsive repair and maintenance (R&M) works relating to external elements, including but not limited to: Fencing and gates, Brickwork, blockwork and boundary walls, Hard standings, paths, patios, footings and driveways, External steps, ramps and handrails, Drainage (surface and foul where exposed externally), Minor groundworks and reinstatement, External fixtures and fittings. All works shall be undertaken to maintain safety, security, and serviceability of external areas. Suitable for any size contractor small or large.

Contract period: 1 Feb 2027 – 1 Feb 2033 (6 yrs)Value: £0 exc. VAT · £3,372,000 inc. VAT
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: This Framework Agreement is being established as an Open Framework in accordance with the Procurement Act 2023 and will operate for a total duration of six years. In line with the Act, the Framework will be reopened once only, at Year 3, to allow new suppliers to apply for admission and to enable existing suppliers to either remain on the Framework or exit at that point.
45453100 Refurbishment work
Lot #5Glazing/UPVC Repairs (SME dedicated lot) 6 yrsSMEVCSEPublished value£0

The contractor is required to deliver routine repairs to UPVC windows, doors, and associated glazing components across the housing stock. Works must ensure all units are safe, secure, weather‑tight, and fully operational in accordance with relevant standards and manufacturer guidance. Repairs typically consist of the following to Windows, Patio doors and on occasion composite doors.

Replacement hinges (doors & windows), Replacement rubber seals, Replacement handles, Install/Replace trickle vents, Replacement of Espags, Repair/ replacement of locking mechanism, Replacement Sills , Replacement of glass beading and Drip bars on doors/windows. Lot for SMEs only (under 250 employees)

Contract period: 1 Feb 2027 – 1 Feb 2033 (6 yrs)Value: £0 exc. VAT · £1,800,000 inc. VAT
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: This Framework Agreement is being established as an Open Framework in accordance with the Procurement Act 2023 and will operate for a total duration of six years. In line with the Act, the Framework will be reopened once only, at Year 3, to allow new suppliers to apply for admission and to enable existing suppliers to either remain on the Framework or exit at that point.
45453100 Refurbishment work
Lot #6Glazing & UPVC Repairs (Non SME lot) 6 yrsPublished value£0

The contractor is required to deliver routine repairs to UPVC windows, doors, and associated glazing components across the housing stock. Works must ensure all units are safe, secure, weather‑tight, and fully operational in accordance with relevant standards and manufacturer guidance. Repairs typically consist of the following to Windows, Patio doors and on occasion composite doors.

Replacement hinges (doors & windows), Replacement rubber seals, Replacement handles, Install/Replace trickle vents, Replacement of Espags, Repair/ replacement of locking mechanism, Replacement Sills , Replacement of glass beading and Drip bars on doors/windows. Lot for Non SME - over 250 employees

Contract period: 1 Feb 2027 – 1 Feb 2033 (6 yrs)Value: £0 exc. VAT · £449,999 inc. VAT
Delivery: West Midlands
Extensions: This Framework Agreement is being established as an Open Framework in accordance with the Procurement Act 2023 and will operate for a total duration of six years. In line with the Act, the Framework will be reopened once only, at Year 3, to allow new suppliers to apply for admission and to enable existing suppliers to either remain on the Framework or exit at that point.
45453100 Refurbishment work
Lot #7Voids Minor/Major (SME dedicated lot) 6 yrsSMEVCSEPublished value£0

The contractor is required to deliver void work across the housing stock. This specification establishes the minimum standards for delivery of void reinstatement works under the framework agreement. Contractors shall ensure all properties are returned to a compliant, safe and lettable condition while meeting legislative, regulatory and client requirements. Minor or Major voids - The purpose is to ensure all properties are returned to a safe, compliant, lettable standard in accordance with Decent Homes Standard, Housing Health and Safety Rating System (HHSRS), Awaab’s Law requirements, Current Building Regulations and Landlord statutory obligations. Lot for SMEs only (under 250 employees)

Contract period: 1 Feb 2027 – 1 Feb 2033 (6 yrs)Value: £0 exc. VAT · £3,750,000 inc. VAT
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: This Framework Agreement is being established as an Open Framework in accordance with the Procurement Act 2023 and will operate for a total duration of six years. In line with the Act, the Framework will be reopened once only, at Year 3, to allow new suppliers to apply for admission and to enable existing suppliers to either remain on the Framework or exit at that point.
45453100 Refurbishment work
Lot #8Voids Minor/Major (Non SME lot) 6 yrsPublished value£0

The contractor is required to deliver void work across the housing stock. This specification establishes the minimum standards for delivery of void reinstatement works under the framework agreement. Contractors shall ensure all properties are returned to a compliant, safe and lettable condition while meeting legislative, regulatory and client requirements. Minor or Major voids - The purpose is to ensure all properties are returned to a safe, compliant, lettable standard in accordance with Decent Homes Standard, Housing Health and Safety Rating System (HHSRS), Awaab’s Law requirements, Current Building Regulations and Landlord statutory obligations. Lot for Non SME - over 250 employees

Contract period: 1 Feb 2027 – 1 Feb 2033 (6 yrs)Value: £0 exc. VAT · £2,250,000 inc. VAT
Delivery: West Midlands
Extensions: This Framework Agreement is being established as an Open Framework in accordance with the Procurement Act 2023 and will operate for a total duration of six years. In line with the Act, the Framework will be reopened once only, at Year 3, to allow new suppliers to apply for admission and to enable existing suppliers to either remain on the Framework or exit at that point.
45453100 Refurbishment work
Lot #9Kitchen & Bathrooms (SME dedicated lot) 6 yrsSMEVCSEPublished value£0

The responsive team have budget for circa 100 ad-hoc kitchen replacement which falls outside of the improvement programme. The improvement kitchen programme is delivered in house, however if there is a need to subcontract some of the programme due to delays etc we could utilise some of the contractors on the framework to pick up the short fall. Aspire are in partnership with Howdens and install Howdens Greenwhich Kitchens as our standard range.

The design, supply and installation/replacement of internal components including Bathrooms, Adaptations and associated building works. The proposed works will be carried out in occupied properties. The Contractor will be responsible for ensuring all works are performed in line with all relevant standards and regulations, maintaining high standards of safety and performance throughout the duration of any call off contract. Lot for SMEs only (under 250 employees)

Contract period: 1 Feb 2027 – 1 Feb 2033 (6 yrs)Value: £0 exc. VAT · £3,600,000 inc. VAT
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: This Framework Agreement is being established as an Open Framework in accordance with the Procurement Act 2023 and will operate for a total duration of six years. In line with the Act, the Framework will be reopened once only, at Year 3, to allow new suppliers to apply for admission and to enable existing suppliers to either remain on the Framework or exit at that point.
45453100 Refurbishment work
Lot #10Kitchen & Bathrooms (Non SME lot) 6 yrsPublished value£0

The responsive team have budget for circa 100 ad-hoc kitchen replacement which falls outside of the improvement programme. The improvement kitchen programme is delivered in house, however if there is a need to subcontract some of the programme due to delays etc we could utilise some of the contractors on the framework to pick up the short fall. Aspire are in partnership with Howdens and install Howdens Greenwhich Kitchens as our standard range.

The design, supply and installation/replacement of internal components including Bathrooms, Adaptations and associated building works. The proposed works will be carried out in occupied properties. The Contractor will be responsible for ensuring all works are performed in line with all relevant standards and regulations, maintaining high standards of safety and performance throughout the duration of any call off contract. Lot for Non SME - over 250 employees

Contract period: 1 Feb 2027 – 1 Feb 2033 (6 yrs)Value: £0 exc. VAT · £2,400,000 inc. VAT
Delivery: West Midlands
Extensions: This Framework Agreement is being established as an Open Framework in accordance with the Procurement Act 2023 and will operate for a total duration of six years. In line with the Act, the Framework will be reopened once only, at Year 3, to allow new suppliers to apply for admission and to enable existing suppliers to either remain on the Framework or exit at that point.
45453100 Refurbishment work

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

LotQualityPriceSplit
1 · Electrical (Suitable for All)60%40%
10 · Kitchen & Bathrooms (Non SME lot)40%60%
2 · Repairs & Maintenance (SME dedicated lot)35%65%
3 · Repairs & Maintenance (Non SME lot)35%65%
4 · Groundworks/External (Suitable for All)35%65%
5 · Glazing/UPVC Repairs (SME dedicated lot)30%70%
6 · Glazing & UPVC Repairs (Non SME lot)30%70%
7 · Voids Minor/Major (SME dedicated lot)40%60%
8 · Voids Minor/Major (Non SME lot)40%60%
9 · Kitchen & Bathrooms (SME dedicated lot)40%60%
What this means for your bid
  • Price carries 40–70 points depending on the lot. Read the split per lot below.
  • “ID566 Repairs & Maintenance Framework - ITT” is a framework: the contest is a place on its panel, up to 35 suppliers, not a single contract: call-offs may be direct or by further competition.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Works
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Open framework scheme
Who may use this agreement
Walsall Housing Group (WHG) · open scheme: new suppliers can join during the term
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
25 Jun 2026, 17:15 BST
Last source update
13 Aug 2026, 12:12 BST
Award evaluation window
Submission end – 1 Dec 2026
Authority reference
ID566
FTS notice number
2026/S 000-077200
Latest notice
Tender notice (UK4)
Classification (CPV)
Refurbishment work
Delivery area
West Midlands (UKG23)
Official registry OCID
ocds-h6vhtk-06bd80 Find a Tender
Contract terms summary

30 days

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Appointment period ends
21 Sept 2026, 12:00 BST
Clarification deadline
14 Sept 2026, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Supplier levy on call-offs (max %)
call-off levy · N/A
Detailed submission instructions & authority contactsFrom official release

in-tendhost.co.uk/aspirehousing/ ↗

Timeline

25 Jun 2026 → 1 Feb 2027 · 8 dates
  1. Planning notice published123 days ago
    25 Jun 2026, 17:15 BST
  2. Market engagement108 days ago
    10 Jul 2026, 23:59 BST

    Please complete and return the Soft Market Test Questionnaire by 10/07/2026 and return

    via In-Tend Portal - in-tendhost.co.uk/aspirehousing/aspx/Home ↗

    Aspire will be hosting a bidder's day on Thursday 23rd July 2026 at 10am at our head

    office:

    Aspire Housing, Kingsley, The Brampton, Newcastle-under-Lyme, Staffordshire,

    ST50QW.

    The bidder's day will be from 10am – 11.30am and the purpose of the meeting is to

    explain the requirement; tender process and answer any questions bidders may have

    about the procurement.

    A copy of the presentation and a full Q&A log will be shared via the portal clarifications

    after the bidder’s day for anyone unable to attend.

    Attendance is optional, and all bidders will have access to the same information through

    the portal even if they do not participate in the event.

    If you are able to attend, please confirm the names of those who will be present. Due to

    limited parking, we ask that each organisation sends no more than two attendees. If

    numbers approach capacity, we may need to restrict attendance to one representative per

    organisation.

    Our auditorium can accommodate a maximum of 50 people.

  3. Tender notice published74 days ago
    13 Aug 2026, 12:12 BST
  4. Next notice expected69 days ago
    18 Aug 2026, 23:59 BST
  5. Clarification questions by42 days ago
    14 Sept 2026, 23:59 BST
  6. Admission / appointment period ends35 days ago · period end, not a bid countdown
    21 Sept 2026, 12:00 BST
  7. Today
    27 Oct 2026
  8. Award decision expected byin 35 days
    1 Dec 2026, 23:59 GMT
  9. Contract startsin 96 days
    1 Feb 2027

Notice history

8 events · 3 releases on Find a Tender · since 25 Jun 2026
  1. Preliminary market engagement notice published
    25 Jun 2026, 17:15 BST
    UK2
  2. Planned procurement notice published
    14 Jul 2026, 13:43 BST
    UK3
  3. Published value updated
    14 Jul 2026, 13:43 BST
  4. Status changed to planned
    14 Jul 2026, 13:43 BST
  5. Procurement method changed
    14 Jul 2026, 13:43 BST
  6. Deadline published: 21 Sept 2026, 12:00 BST
    14 Jul 2026, 13:43 BST
  7. Tender notice published
    13 Aug 2026, 12:12 BST
    UK4
  8. Status changed to active
    13 Aug 2026, 12:12 BST

Contracting authority & participating public bodies

Aspire Housing

Contracting authorityPublic authority - sub-central government GB-PPON: PTCP-1774-DYCR Kingsley, The Brampton, Newcastle Under Lyme, West Midlands, ST5 0QWContact email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure