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Published 21 Feb 2025, 17:11 GMT

Official UK procurement notice

Independent support and advice service contract for Council tenants.

Official notice

Authority: London Borough of Southwark (Local council)

ServicesOpen procedure
Published estimate£600,000exc. VAT
Submissions closed 25 Mar 2025

What is being bought

Published requirement description

The independent support and advice service contract for Council tenants aims to empower and assist council tenants and tenant’s and residents’ association (TRAs) by offering comprehensive guidance and support. The service is designed to foster community cohesion, enhance tenant engagement and ensure transparency and accountability in financial and operational matters.

This service will help tenants shape the design and delivery of landlord services and hold the council accountable for the standard and quality of these services. This requires a consistent and continuous meaningful engagement with all residents to ensure their needs and aspirations inform housing policy and the strategic priorities of the housing department.

CPV: Other community, social and personal services · Provision of services to the community

The lotProcurement structure

single lot · value published
Lot #1Southwark Council is looking to appoint a contractor to deliver the independent…RenewalPublished value£600,000

Southwark Council is looking to appoint a contractor to deliver the independent support and advice service contract for Council tenants. The organisation must operate within the UK's housing legislations including the Housing Act 1985, Landlord and Tenant Act 1985, Housing Act 1996 and the Social Housing (Regulation) Act 2023.

The key aspects of the work identified are in accordance with the specification detail are:

  • Identifying areas without TRAs and working with residents to establish them, as well as running co-produced community events. The service also focuses on recruiting members to scrutiny panels, assisting with TRA budgets, accounts, and bookkeeping, and ensuring adherence to principles of equality, diversity, and inclusion. Supporting TRAs in producing newsletters and publicity materials, fundraising, and holding the Council accountable as a landlord. Additionally, the initiative addresses complaint resolution, measures the impact of resident engagement, and facilitates access to core funding and grants.
  • Further support includes financial management, governance, and the role of TRAs. Providing representation in Council disputes and ensuring TRAs are well-supported and can effectively serve their communities.
Delivery: London · The provision of services will be required within the London Borough of Southwark.
Extensions: The contract can be extended up to a further 12 months. · The contract is for an initial period of 24 months with an option to extend by a further 12 months.Variant bids: not allowed

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
21 Feb 2025, 17:11 GMT
Last source update
21 Feb 2025, 17:11 GMT
Award evaluation window
25 Mar 2025 – …
Authority reference
DN764785
FTS notice number
2025/S 000-007027
Classification (CPV)
Other community, social and personal servicesProvision of services to the community
Delivery area
London (UKI44)
Official registry OCID
ocds-h6vhtk-04e773 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
25 Mar 2025, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
25 Mar 2025, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

21 Feb 2025 → 25 Mar 2025 · 3 dates
  1. Notice published
    21 Feb 2025, 17:11 GMT
  2. Submission deadline
    25 Mar 2025, 12:00 GMT
  3. Bids opened
    25 Mar 2025, 12:00 GMT

Contracting authority & participating public bodies

London Borough of Southwark

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Southwark Council, 160 Tooley Street, London, London, SE1 2QHContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • The Royal Court of Justice (High Court)Review body London

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.