Find a TenderCancelledProcurement termination notice
Published 7 Oct 2025, 15:20 BST

Official UK procurement notice

Information Advice and Guidance (IAG) Service on the Isle of Wight

Official notice

Authority: Isle of Wight NHS Trust (Central government)

Framework agreementServicesOpen procedureAbove thresholdLight touch regimeSME suitable
Framework ceiling (notional)£930,000framework ceiling, not attributable revenue · 1 value update
Submissions closed 6 Jan 2026
Next notice expected 31 Oct 2025
Framework period 3 yrsends 28 Feb 2029 · up to 28 Feb 2031 with extensions · starts 1 Mar 2026

What is being bought

Published requirement description

The Authority invites response to this Invitation to Tender (ITT) from suitably qualified suppliers ("Suppliers") for the delivery of an Information, Advice and Guidance (IAG) Service on the Isle of Wight.

The Authority and its partners are committed to providing a universal, high quality, consistent and integrated Information Advice and Guidance (IAG) service that supports the Islands Poverty Reduction Strategy 2024-2029 aims and objectives. This service will play an important role in promoting wellbeing, improving wellbeing and protecting wellbeing, aligned to the poverty reduction strategy in providing coordinated and community approaches to tackle this. Good information (which is current, relevant and accurate) is essential for all adults and their relatives who need or may need support to protect their wellbeing and to live independently. Good information should help people to make informed choices, enable them to take control and help individuals, families, and carers to maintain their abilities, skills, independence and community resilience well into the future. This service is designed to be outcome focused, to encourage suppliers to develop flexible and innovative approaches to delivery of the IAG service to the local community across the Isle of Wight.

The overall annual budget for this Tender is up to the value of £186k (exc. VAT).

The contract period is from 1st April 2026 until 31st March 2029 with the option to extend for up to a further 24 months at the sole discretion of the Authority.

CPV: Health services · Social work and related services

How this framework works

From the published notice
Bids received
2 bids received
Framework period
3 yrs · up to 5 yrs from 1 Mar 2026

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEPublished value£930,000
Contract period: 1 Mar 2026 – 28 Feb 2029 (3 yrs) · up to 28 Feb 2031 with extensionsValue: £930,000 exc. VAT · £1,116,000 inc. VAT
Delivery: UK, South EastEligibility: SME eligible
Extensions: The contract period is from 1st March 2026 until 28th February 2029 with the option to extend for up to a further 24 months at the sole discretion of the Authority.
Pre-qualification & selection criteria (PQQ)1
  • Economic & financial standing

    Financial, Health and Safety, and Insurance

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 80%Price: 20%
Published award criteria (2)
  • Price
  • Quality
Conditions of participation1
  • Economic & financial standing

    Financial, Health and Safety, and Insurance

What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
  • “Information Advice and Guidance (IAG) Service on the Isle of Wight” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
7 Oct 2025, 15:20 BST
Last source update
10 Feb 2026, 12:26 GMT
Award evaluation window
Submission end – 30 Jan 2026
Authority reference
DN799218
FTS notice number
2025/S 000-079468
Latest notice
Procurement termination notice (UK12)
Classification (CPV)
Health servicesSocial work and related services
Delivery area
UKSouth East (UKJ3)
Official registry OCID
ocds-h6vhtk-05a9b6 Find a Tender

How it was run

Official notice
Appointment period ends
6 Jan 2026, 14:00 GMT
Clarification deadline
19 Dec 2025, 12:00 GMT
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Please use www.procontract.due-north.com ↗ reference DN799218

Timeline

7 Oct 2025 → 1 Mar 2026 · 11 dates
  1. Planning notice published386 days ago
    7 Oct 2025, 15:20 BST
  2. Market engagement364 days ago
    29 Oct 2025, 23:59 GMT

    Looking for supplier feedback in the form of responses to Questionnaire which will be

    available on ProContract, procontract.due-north.com/Advert ↗

    Reference: DN791118

  3. Next notice expected362 days ago
    31 Oct 2025, 23:59 GMT
  4. Tender notice published329 days ago
    3 Dec 2025, 16:10 GMT
  5. Clarification questions by313 days ago
    19 Dec 2025, 12:00 GMT
  6. Admission / appointment period ends295 days ago · period end, not a bid countdown
    6 Jan 2026, 14:00 GMT
  7. Award decision expected by271 days ago
    30 Jan 2026, 23:59 GMT
  8. Assessment summaries sent268 days ago
    3 Feb 2026
  9. Latest notice published260 days ago
    10 Feb 2026, 12:26 GMT
  10. Standstill ends258 days ago
    12 Feb 2026, 23:59 GMT
  11. Contract starts242 days ago
    1 Mar 2026

Notice history

11 events · 5 releases on Find a Tender · since 7 Oct 2025
  1. Preliminary market engagement notice published
    7 Oct 2025, 15:20 BST
    UK2
  2. Preliminary market engagement notice published
    24 Oct 2025, 13:25 BST
    UK2
  3. Tender notice published
    3 Dec 2025, 16:10 GMT
    UK4
  4. Published value updated to £930,000
    3 Dec 2025, 16:10 GMT
    was £775,000
  5. Status changed to active
    3 Dec 2025, 16:10 GMT
  6. Procurement method changed
    3 Dec 2025, 16:10 GMT
  7. Deadline published: 6 Jan 2026, 14:00 GMT
    3 Dec 2025, 16:10 GMT
  8. Contract award notice published
    3 Feb 2026, 17:40 GMT
    UK6
  9. Status changed to complete
    3 Feb 2026, 17:40 GMT
  10. Procurement termination notice published
    10 Feb 2026, 12:26 GMT
    UK12
  11. Contract signature expected
    25 Mar 2026, 23:59 GMT
    scheduled
Published amendments (1)

Deadline for submissions has been extended due to clarifications.

Routine re-releases (5)
  • 2025-10: 2 releases · 7 Oct 2025, 24 Oct 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Bids received 22 from SMEs
Awarded toValueDateStatus
Citizens Advice Isle of WightVCSE1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031Extensions: The Contract includes the option to extend for up to a further 24 months at the sole discretion of the Authority£930,0003 Feb 2026CancelledThe Council has taken the decision to abandon the current Procurement process due to the removal of the Household Support Fund, and the development work underway in relation to the Crisis Resilience Fund. Going forward, in house delivery will enable the Council to refocus the IAG offer to mirror the Crisis Resilience Fund requirements and promote a more independence and resilience-based approach to supporting our local communities.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2final-stage tenders · 4 at stage one20—

Contracting authority & participating public bodies

Isle of Wight Council

Contracting authorityPublic authority - sub-central government GB-PPON: PGYX-7387-YJXG County Hall, Newport, South East, PO30 1UDContact name, email, phone

Framework contractors & participating bidders

1 commercial party on the notice
  • ISLE OF WIGHT CITIZENS ADVICE BUREAUFramework contractorGB-COH: 03116361GB-PPON: PNZB-2977-CNLJ Isle Help Advice Centre, Newport, South East, PO30 1UDContact email

Official documents & specifications (5)

Official links; attachments are not copied

Notices published for this procedure