Find a TenderClosed
Published 25 Jul 2024, 16:03 BST

Official UK procurement notice

Information Systems Managed Service

Official notice

Authority: Tideway

ServicesNegotiated procedure with prior call for competition
Published estimate£6,500,000exc. VAT · 1 value update
Submissions closed 11 Nov 2024
Next notice expected 16 Sept 2024

What is being bought

Published requirement description

Following completion of the Works on the Thames Tideway Tunnel (TTT) project, Bazalgette Tunnel Limited (trading as Tideway) will be transitioning from a construction project to a "steady state" utility company responsible for the long term ownership, financing and (where relevant) maintenance of the TTT so that it is available for use in conjunction with Thames Water's sewer network.

Tideway as a company currently comprises circa 250 end users and includes functions and related systems, applications, and general operating model appropriate to support a large infrastructure project. However the Tideway project is approaching completion and the organisation will transition from a project into a long term "steady state" model. At steady state end user numbers will reduce to 30-40 with core functions covering Finance (treasury), Regulation, limited physical (tunnel) maintenance and corporate services.

Tideway is therefore seeking a provider for Information Systems services to consolidate various services to a single holistic managed service, with services commencing around June 2025. The service provider will also assist Tideway in ongoing consolidation of providers and services, managing the reduction of end users during the transition period, and close-out of construction-phase applications and associated data archiving. With the target of achieving steady state service, application and user landscape around December 2026. Key service requirements will include, but not limited to :

  • Service Operations
  • Service Management
  • Networks
  • Security
  • Information Management
  • Project Management (professional services)

Further details of Tideway as an organisation and the Thames Tideway Tunnel project can be found at www.tideway.london ↗.

CPV: Computer network services · Computer support and consultancy services · Computer-related services · IT services: consulting, software development, Internet and support · Installation services of computers and office equipment · Networks · Printing services · Software package and information systems · Telephone and data transmission services

The lotProcurement structure

single lot · no lot value published
Lot #1Interested organisations should refer to II.1.4) (Short Description) and VI.3)…Renewal

Interested organisations should refer to II.1.4) (Short Description) and VI.3) (Additional information) and to the PQP and other Procurement Documents for further information on the description of the Services and the Contract.

Section II.1.5 (Estimated total value): The estimated total value has been based on the total possible contract duration of 10 years, this value is indicative and depends on business needs over the term.

Section II.2.7 (Duration of the Contract): The initial term of the Contract is currently estimated to be 3 years with options to extend to a total possible aggregate term of ten (10) years should all possible extension options be exercised.

Timescales in this Contract Notice are estimated based on the current Tideway programme but may be subject to change.

Delivery: UK, London · Services to be delivered in London generally at Tideway offices, currently as shown in section I.1
Extensions: Extension options to be included in the contract termsSecond stage: up to 4 candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation1
  • Suitability

    Applicants are referred to the PQQ for information about conditions for participation.

Legal form for consortia
Tideway will accept expressions of interest and tenders from single entities or Consortia. Tideway does not require Consortia to form a single legal entity. Tideway will consider contracting with a Consortium, providing always that the participants in any unincorporated joint venture are jointly and severally liable for all of the obligations of the Consortium under the Contract. The nature of the Contractor or Contractors, assumption of liability and the terms of any parent company guarantees (PCGs) will be a matter for further discussion at ITT stage and Tideway's detailed requirements and evaluation methodology in this regard will be set out in the ITT. Applicants must provide full details of their proposed contracting structures with their completed PQQ Response. See PQP for further details.
Shortlisting
Applicants are referred to the PQQ for information about Tideway's objective rules and criteria for participation.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Negotiated procedure with prior call for competition
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
25 Jul 2024, 16:03 BST
Last source update
26 Sept 2024, 14:24 BST
FTS notice number
2024/S 000-030817
Classification (CPV)
Computer network servicesComputer support and consultancy servicesComputer-related servicesIT services: consulting, software development, Internet and supportInstallation services of computers and office equipmentNetworksPrinting servicesSoftware package and information systemsTelephone and data transmission services
Delivery area
UKLondon (UKI)
Official registry OCID
ocds-h6vhtk-0484bb Find a Tender
Contract terms summary

The main financing conditions, payment mechanism and performance standards are confirmed in the Procurement Documents.

Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

Contract performance conditions will be set out in the ITT.

Review and risk notes
Review procedure

In accordance with the modified UCR 2016 regime (insofar as it applies to Tideway), Tideway will incorporate a minimum 10 calendar day standstill period before award from the point information on award is communicated to Tenderers. Any request for further information by Tenderers pursuant to the modified UCR 2016 regime must be made in writing to the address set out in section I.1 above. The modified UCR 2016 regime provides remedies for economic operators who, in consequence of a breach of the modified UCR 2016 regime, suffer, or risk suffering, loss or damage. Proceedings must be started in the High Court of England and Wales.

Publisher note: 1) Additional information concerning this Contract Notice and the Contracting Entity (Section I): economic operators should note that words and expressions in this Contract Notice with an initial capital letter shall have the meanings given in the PQP. All additional information relating to information provided in this Contract Notice is available in the PQP. Further information on (i) the procurement is available at https://tideway.bravosolution.co.uk and (ii) the Thames Tideway Tunnel project is available on www.tideway.london 2) To express interest in the Contract, Applicants must register and complete the PQQ on the Tideway portal: https://tideway.bravosolution.co.uk by the deadline for PQQs stated in the PQP. The PQQ Deadline is a precise time and Applicants must allow sufficient time to upload the PQQ. 3) Additional information concerning the Contracting Entity and the procedure (Section I and Section IV): On 24.8.2015 Ofwat granted Bazalgette Tunnel Limited a project licence (the "Project Licence") to carry out all activities described in the project specification notice apart from those activities that Thames Water is to carry out under the preparatory work notice. Bazalgette Tunnel Limited is not a utility for the purpose of the Utilities Contracts Regulations 2016 ('UCR 2016'). However Bazalgette Tunnel Limited is required pursuant to the procurement regime in the Water Industry (Specified Infrastructure Projects) (English Undertakers) Regulations 2013 ('SIP Regulations') to tender certain contracts and certain categories of contracts in accordance with a modified regime set out in the SIP Regulations ('modified UCR 2016'). More information concerning the Project Licence is available at: http://www.ofwat.gov.uk/regulated-companies/improving-regulation/thames-tideway/ Information on the SIP Regulations and more information on the modified UCR 2016 is available at: http://www.legislation.gov.uk/ 4) Additional information concerning (II.2.5) (Award criteria): Tideway intends to award the Contract to the economic operator with the most economically advantageous tender. Details of the award criteria and methodology for identifying the most economically advantageous tender will be set out in the Procurement Documents. 5) A response to this Contract Notice does not guarantee that an Applicant will be invited to tender. The award process may be terminated or suspended at any time without cost or liability to Tideway. Tideway does not bind itself to enter into any contract(s) arising out of the procedure envisaged by this Contract Notice. No contractual rights, express or implied, arise out of this Contract Notice or the procedures envisaged by it. Tideway reserves the right to vary its requirements and the procedure relating to the conduct of the award process. Tideway reserves the right to disqualify any Applicants on terms set out in the PQP or ITT. 6) Applicants/Tenderers shall be solely responsible for and liable for all costs associated with and arising out of or in connection with responding to this Contract Notice, any PQQ and with submitting any tender, howsoever incurred.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail

Tender documents are also served through a separate tool: https://tideway.bravosolution.co.uk ↗

Submission deadline
11 Nov 2024, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Deposits and guarantees

Tideway reserves the right to require guarantees, bonds, collateral warranties (potentially including the grant of step in rights) and other forms of security as appropriate to be specified in the Procurement Documents to be made available at ITT stage. Applicants are referred to the PQQ for relevant information.

Detailed submission instructions & authority contactsFrom official release

Timeline

16 Sept 2024 → 13 Jan 2025 · 4 dates
  1. Next notice expected
    16 Sept 2024, 00:00 BST
  2. Notice published
    26 Sept 2024, 14:24 BST
  3. Submission deadline
    11 Nov 2024, 12:00 GMT
  4. Invitations to tender expected
    13 Jan 2025

Notice history

4 events · 2 releases on Find a Tender · since 26 Sept 2024
  1. Published value published: £6,500,000
    26 Sept 2024, 14:24 BST
  2. Status changed to active
    26 Sept 2024, 14:24 BST
  3. Procurement method changed
    26 Sept 2024, 14:24 BST
  4. Deadline published: 11 Nov 2024, 12:00 GMT
    26 Sept 2024, 14:24 BST

Contracting authority & participating public bodies

Tideway

Contracting authorityDesign, finance, construct and operate the Thames Tideway Tunnel. See Section VI.3 Additional Information for further information on the contracting entity's activity 09553573 6th Floor Blue Fin Building 110 Southwark St London, London, London, SE1 0SUContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview bodyReview contact point London

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria