Find a TenderAwarded
Published 19 Jul 2021, 11:25 BST

Official UK procurement notice

Insourced Services Managed Services Solution on behalf of UHL

Official notice

Authority: Northumbria Healthcare NHS Foundation Trust (Central government)·Consortium: 6 public authorities

Framework agreementServicesRestricted procedureSME suitable
Framework ceiling (notional)£2,000,000,000framework ceiling, not attributable revenue
Submissions closed 22 Aug 2022awarded 30 Sept 2025
Framework period 3 yrs 11 moends 31 Oct 2025 · starts 1 Nov 2021

What is being bought

Published requirement description

For an Insourced Services Provider, under: Workforce Alliance RM6276 - Insourced Services to support the Provision of Healthcare Services on behalf of University Hospitals of Leicester NHS Trust

  • Recurrence: Notices to be published bi-annually following the reopening of the opportunity.

CPV: Health services

How this framework works

From the published notice
Bids received
55 bids received · 64 suppliers appointed
Framework period
3 yrs 11 mo from 1 Nov 2021, N/A
Electronic auction
yes

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrs 11 moPublished value£2,000,000,000
Contract period: 1 Nov 2021 – 31 Oct 2025 (3 yrs 11 mo)
Delivery: UK, East Midlands · West Northamptonshire
Extensions: Framework used. · 2 x 12 monthsVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 35%Price: 40%Social value: 10%Environmental: 15%
Published sub-criteria (5)
  • Improving access, reducing health inequalities and facilitating choice: 5%
  • Quality and Innovation: 30%
  • price: 40%
  • Social Value: 10%
  • Integration, Collaboration and Service Sustainability: 15%
Published award criteria (5)
  • Social Value: 10
  • Improving access, reducing health inequalities and facilitating choice: 5
  • Integration, Collaboration and Service Sustainability: 15
  • Quality and Innovation: 30
  • Price: 40
Conditions of participation1
  • Suitability

    See SQ/ITT

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
  • “Insourced Services Managed Services Solution on behalf of UHL” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · Notices to be published bi-annually following the reopening of the opportunity.
First published
19 Jul 2021, 11:25 BST
Last source update
30 Sept 2025, 18:37 BST
Award evaluation window
22 Jul 2022 – …
Authority reference
RM6276
FTS notice number
2025/S 000-061095
Classification (CPV)
Health services
Delivery area
UKEast Midlands (UKF24)
Official registry OCID
ocds-h6vhtk-02c96b Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

See SQ/ITT

Review and risk notes
Review procedure

NOE CPC will incorporate a minimum 10 calendar day standstill period at the point information on the award of contract is communicated to tenderers, in accordance with Regulation 87 of the Public Contract Regulations 2015.

Publisher note: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 10th September 2025. Representations can only be made by providers party to the framework agreement. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. Written representations should be made through the Atamis portal.<br/><br/>Award decision-makers are outlined as Clinical service leads, operational staff, procurement staff and finance staff from The University Hospitals of Leicester NHS Trust. Moderation leads and project support consists of Category procurement and Operational procurement staff from North of England Commercial Procurement collaborative. No conflicts of interest were identified amongst the evaluation, moderation and/or project group.<br/><br/>NB: The contract has not yet been concluded; signature will follow the standstill period in accordance with the NHS Provider Selection Regime. The Contract Concluded date is therefore the date the notice is published.<br/><br/>Relative importance of the key criteria that the relevant authority used to make a decision;<br/> <br/>The authority weighted the procurement 30% Quality and Innovation (PSR Criterion 1), 40% Value (PSR criterion 2),15% Integration, collaboration and service sustainability (PSR Criterion 3), 5% Improving access, reducing health inequalities, and facilitating choice (PSR Criterion 4) and 10% Social Value (PSR Criterion 5).<br/> <br/>Provided below is the rationale for the relative importance of the key criteria, and the rationale for choosing the provider with reference to each of the key criteria.<br/> <br/>The authority placed importance on Quality and innovation, specifically in relation to service delivery, focusing on bidders’ capabilities to deliver the service successfully, in line with the specification and evaluating the bidders experience of delivering similar services to provide assurances to the authority.<br/> <br/>The successful bidder scored a `good` for the first question outlined in this section (Service Delivery) as outlined in the scoring criteria. The successful bidder covered the full requirements of the question and demonstrated that they have the resources and structure in place to offer a service to the standard required by the Contracting Authority.<br/> <br/>For the second question in this section (Case Study), the successful bidder scored an `Excellent` in line with the scoring criteria, covering all aspects of the question, offering a high level of detail and demonstrating the capability and experience in a manner which exceeded the requirements of the specification and question requirements.<br/> <br/>Value was 40% of the weighting and focused on overall % discount from tariff, following the same model evaluated at framework level to gain the best financial outcome for the authority in the delivery of this contract.<br/> <br/>The successful bidder scored the highest on value, providing the highest level of discount from tariff amongst all bidders.<br/> <br/>The authority focused on Integration and collaboration, placing emphasis on how bidders are to effectively implement the service in time for contract start. The authority focused on key elements of implementation including; key tasks and objectives, resources allocation, staffing support, facilitation of handover with other providers and mitigation plans in relation to delays.<br/> <br/>The successful bidder scored a `good` for the singular question in this section (Mobilisation) covering all aspects of the question with a level of detail that offered a strong degree of confidence that the bidder is able to mobilise to the standard required by the Contracting Authority.<br/> <br/>For Improving access, reducing health inequalities, and facilitating choice, the authority focused on how bidders could support accessibility for services for patients, ensure flexibility of services and how bidders will support patients with additional needs throughout the patient pathway. The authority also focused on how bidders were to deal with cancellations.<br/> <br/>The successful bidder scored a `good` for the singular question in this section (Improving Patient Access) covering the full requirements of the question and providing clear initiatives and examples to support their response in improving access for the patient and supporting the patient.<br/> <br/>A social value theme of Tackling Economic Inequality was chosen by the authority, which focused on how bidders could commit to creating employment opportunities in the East Midlands region, throughout the duration of the contract delivery, focusing on sub-contracting, employment of local workforce and/or apprenticeships or work placements.<br/> <br/>The successful bidder scored a `satisfactory` for the singular question in this section (Tackling Economic Inequality), broadly meeting what was expected for the criteria, with no significant areas of concern.<br/> <br/>Overall, the successful bidder scored the highest across all bidders, considering the 5 criteria of the Provider Selection Regime 2023 as weighted by the authority.

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated

Tender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗

Appointment period ends
22 Aug 2022, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
22 Jul 2022, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

1 Nov 2021 → 30 Sept 2025 · 4 dates
  1. Contract starts
    1 Nov 2021
  2. Bids opened
    22 Jul 2022, 12:00 BST
  3. Admission / appointment period endsperiod end, not a bid countdown
    22 Aug 2022, 12:00 BST
  4. Notice published391 days ago
    30 Sept 2025, 18:37 BST

Notice history

11 events · 14 releases on Find a Tender · since 22 Dec 2021
  1. Status changed to complete
    22 Dec 2021, 16:33 GMT
  2. Buyer details updated
    22 Dec 2021, 16:33 GMT
  3. Status changed to active
    26 Jan 2022, 16:17 GMT
  4. Deadline moved to 28 Feb 2022
    26 Jan 2022, 16:17 GMT
    +192 days · was 20 Aug 2021, 12:00 BST
  5. Buyer details updated
    26 Jan 2022, 16:17 GMT
  6. Deadline moved to 22 Aug 2022, 12:00 BST
    22 Jul 2022, 10:18 BST
    +175 days · was 28 Feb 2022
  7. Status changed to complete
    12 Sept 2022, 14:49 BST
  8. Buyer details updated
    18 Aug 2023, 12:05 BST
  9. Procurement method changed
    29 Aug 2025, 12:57 BST
  10. Buyer details updated
    29 Aug 2025, 12:57 BST
  11. Buyer details updated
    30 Sept 2025, 18:37 BST
Published amendments (2 · 0 deadline changes)
WhenWhatBeforeAfterShift
—TextShort description · II.1.4To support recovery from the COVID-19 pandemic, NHS North of England Commercial Procurement Collaborative on behalf of Procurement in Partnership (comprising NHS London Procurement Partnership, East of England NHS Collaborative Procurement Hub, NHS Commercial Solutions and NHS North of England Commercial Procurement Collaborative) in collaboration with Crown Commercial Service (CCS), together know…As part of the recovery from the COVID pandemic, the NHS and other public sector organisations have a requirement to supplement, support and expand their own in-house capacity through use of insourced service provision. This framework shall provide access to a wide range of insourced service solutions in support of delivery of compliant and high quality patient focused healthcare. This shall inclu…
—TextAdditional Information · VI.3Educational Establishments in England including schools and colleges:https://get-information-schools.service.gov.uk/ Schools in Wales:http://gov.wales/statistics-and-research/address-list-of-schools/?lang=enFurther Education and 6th Form Colleges in the UK:http://findfe.com/Higher Education Recognised or listed bodies in the UK offering degree-level courses:https://www.gov.uk/check-a-university-is…To support recovery from COVID19 pandemic, Procurement in Partnership (NHS London Procurement Partnership, East of England NHS Collaborative Procurement Hub, NHS Commercial Solutions and NHS North of England Commercial Procurement) in collaboration with Crown Commercial Service (CCS), together known as NHS Workforce Alliance, is awarding a framework agreement to be utilised by NHS and public secto…
—TextAdditional Information · VI.3.0.1This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by provide…This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by provide…

2 amendments published without a description.

Routine re-releases (14)
  • 2023-08: 1 release · 18 Aug 2023
  • 2023-07: 2 releases · 17 Jul 2023, 17 Jul 2023
  • 2023-06: 1 release · 1 Jun 2023
  • 2023-02: 1 release · 21 Feb 2023
  • 2022-09: 1 release · 12 Sept 2022
  • 2022-07: 1 release · 22 Jul 2022
  • 2022-01: 1 release · 26 Jan 2022
  • 2021-12: 1 release · 22 Dec 2021
  • 2021-07: 2 releases · 19 Jul 2021, 19 Jul 2021

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 64admitted to the panel · see the list ↓
Bids received 5549 from SMEs
Contracts signed 20latest 30 Sept 2025

70 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 9 of these contracts carry the same published figure, £2,000,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Contract 060944-2025-1

    Signed
    30 Sept 2025
    Value
    —
    Period
    … – 31 Oct 2025
    Status
    active
  • Contract 052442-2025-1

    Signed
    29 Aug 2025
    Value
    —
    Period
    … – 31 Oct 2025
    Status
    active
  • INSOURCING ECHOCARDIOGRAPHY SERVICES

    Signed
    3 Jul 2023
    Value
    £404,352
    Period
    … – 31 Oct 2025
    Status
    active
  • Contract 005124-2023-1

    Signed
    1 Nov 2022
    Value
    —
    Period
    … – 31 Oct 2025
    Status
    active
  • Contract 005124-2023-2

    Signed
    1 Nov 2022
    Value
    —
    Period
    … – 31 Oct 2025
    Status
    active
  • Contract 005124-2023-3

    Signed
    1 Nov 2022
    Value
    —
    Period
    … – 31 Oct 2025
    Status
    active
  • Contract 005124-2023-4

    Signed
    1 Nov 2022
    Value
    —
    Period
    … – 31 Oct 2025
    Status
    active
  • Contract 005124-2023-5

    Signed
    1 Nov 2022
    Value
    —
    Period
    … – 31 Oct 2025
    Status
    active
  • Contract 005124-2023-6

    Signed
    1 Nov 2022
    Value
    —
    Period
    … – 31 Oct 2025
    Status
    active
  • Contract 005124-2023-7

    Signed
    1 Nov 2022
    Value
    —
    Period
    … – 31 Oct 2025
    Status
    active
  • Contract 005124-2023-8

    Signed
    1 Nov 2022
    Value
    —
    Period
    … – 31 Oct 2025
    Status
    active
  • Contract 015590-2023-RM6276-1

    Signed
    1 Nov 2022
    Value
    ceiling above
    Period
    1 Nov 2021 – 31 Oct 2025
    Status
    active
    • Change Two suppliers incorrectly listed as appointed to the Framework Agreement, on published contract award notice 2023/S 000-005124., Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: This modification notice updates the suppliers appointed on the July 2022 re-opening.
  • Contract 020418-2023-RM6276-1

    Signed
    1 Nov 2022
    Value
    ceiling above
    Period
    1 Nov 2021 – 31 Oct 2025
    Status
    active
    • Change Two suppliers incorrectly listed as appointed to the Framework Agreement, on published contract award notice 2023/S 000-005124., Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: This modification notice updates the suppliers appointed on the July 2022 re-opening.
  • Contract 020486-2023-RM6276-1

    Signed
    1 Nov 2022
    Value
    ceiling above
    Period
    1 Nov 2021 – 31 Oct 2025
    Status
    active
    • Change Two suppliers incorrectly listed as appointed to the Framework Agreement, on published contract award notice 2023/S 000-005124., Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: This modification notice updates the suppliers appointed on the July 2022 re-opening.
  • Contract 025540-2022-1

    Signed
    1 Jul 2022
    Value
    ceiling above
    Period
    … – 31 Oct 2025
    Status
    active
  • Contract 025540-2022-10

    Signed
    1 Jul 2022
    Value
    ceiling above
    Period
    … – 31 Oct 2025
    Status
    active
  • Contract 025540-2022-11

    Signed
    1 Jul 2022
    Value
    ceiling above
    Period
    … – 31 Oct 2025
    Status
    active
  • Contract 025540-2022-12

    Signed
    1 Jul 2022
    Value
    ceiling above
    Period
    … – 31 Oct 2025
    Status
    active
  • Contract 025540-2022-13

    Signed
    1 Jul 2022
    Value
    ceiling above
    Period
    … – 31 Oct 2025
    Status
    active
  • Contract 025540-2022-14

    Signed
    1 Jul 2022
    Value
    ceiling above
    Period
    … – 31 Oct 2025
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
55bids · 55 electronic · 17 from abroad49—£2,000,000,000 – £2,000,000,000

Contracting authority & participating public bodies

5 public bodies on the notice

Northumbria Healthcare NHS Foundation Trust

Contracting authorityCentral Government

Consortium members and other public bodies

Framework contractors & participating bidders

67 commercial parties on the notice · 50 awarded

The first 50 of 67 commercial parties (by name); the JSON mirror lists them all.

Show 40 more suppliers

Official documents & specifications (6)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria
  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria
  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria