Find a TenderAwardedContract details notice
Published 23 May 2025, 12:56 BST

Official UK procurement notice

Integrated Statutory Advocacy Services

Official notice

Authority: London Borough of Hillingdon (Local council)

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Published estimate£1,770,000≈ £354k / year · £2,124,000 inc. VAT · 1 value update2.3% below published estimate
Submissions closed 17 Oct 2025awarded 6 Jan 2026
Awarded to The Advocacy People
Contract term 5 yrsends 31 Mar 2031 · up to 31 Mar 2032 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

The London Borough of Hillingdon awards for the service provision of Integrated advocacy in adult social care and health ensuring a coordinated approach where advocacy services work collaboratively across health and social care systems to support individuals in having their voices heard, rights respected and needs met-especially when navigating complex care pathways. The Integrated Advocacy Service, comprises of the following advocacy services: Care Act Advocacy (CAA), Paid Relevant Person's Representative (RPR) in and out of borough, Independent Mental Capacity Advocacy (IMCA), Independent Mental Health Advocacy (IMHA), Independent Health Complaints Advocacy and Community (CA) - non statutory

Contract commencement date: 1 April 2026

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 5 yrsSMEVCSEPublished value£1,770,000
Contract period: 1 Apr 2026 – 31 Mar 2031 (5 yrs) · up to 31 Mar 2032 with extensionsValue: £1,770,000 exc. VAT · £2,124,000 inc. VAT
Delivery: LondonEligibility: SME eligibleVCSE eligible
Extensions: The Contract will be for an initial term of five (5) years with an extendable option for a period of one (1) year, giving a total of six (6) years (the Term).

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 80%Price: 20%
Published award criteria (2)
  • Quality
  • Price
What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
23 May 2025, 12:56 BST
Last source update
28 May 2026, 14:06 BST
Award evaluation window
Submission end – 31 Dec 2025
FTS notice number
2025/S 000-057165
Latest notice
Contract details notice (UK7)
Classification (CPV)
Health and social work services
Delivery area
London (UKI74)
Official registry OCID
ocds-h6vhtk-05225f Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
17 Oct 2025, 12:00 BST
Clarification deadline
7 Oct 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Tenderers are required to submit their tenders via the Portal.

supplierlive.proactisp2p.com ↗

Timeline

23 May 2025 → 28 May 2026 · 11 dates
  1. Planning notice published
    23 May 2025, 12:56 BST
  2. Market engagement
    23 Jun 2025, 23:59 BST

    The London Borough of Hillingdon Council seeks competent and experienced providers of Statutory Advocacy and Independent Health Complaints Advocacy Services to meet for a Provider Engagement event at the Civic Centre in Uxbridge on the 23rd June 2025 at 1.30 pm

    The engagement event will include deprivation of liberties services and advocacy services.

    Register your attendance by email (by the end of 19th June) procurement@hillingdon.gov.uk with "Provider Engagement - advocacy services" in the email subject.

    If you are unable to attend in person, we can email you the information after the event.

    The session will provide an opportunity for interested providers to understand the service requirements whilst having the opportunity to offer views and comments, helping to ensure that the proposed approach is clear, achievable and aligned to Hillingdon's requirements. Providers will be able to seek clarification to prepare for the forthcoming tender process.

    We encourage all interested providers to register with the tendering portal Proactis

    supplierlive.proactisp2p.com/Account/Login ↗

  3. Tender notice published
    17 Sept 2025, 09:22 BST
  4. Next notice expected390 days ago
    1 Oct 2025, 23:59 BST
  5. Clarification questions by384 days ago
    7 Oct 2025, 12:00 BST
  6. Submission deadline374 days ago
    17 Oct 2025, 12:00 BST
  7. Award decision expected by299 days ago
    31 Dec 2025, 23:59 GMT
  8. Assessment summaries sent294 days ago
    6 Jan 2026
  9. Standstill ends284 days ago
    15 Jan 2026, 23:59 GMT
  10. Contract starts209 days ago
    1 Apr 2026, 00:00 BST
  11. Latest notice published151 days ago
    28 May 2026, 14:06 BST

Notice history

12 events · 7 releases on Find a Tender · since 23 May 2025
  1. Pipeline notice published
    23 May 2025, 12:56 BST
    UK1
  2. Pipeline notice published
    3 Jun 2025, 17:18 BST
    UK1
  3. Preliminary market engagement notice published
    3 Jun 2025, 18:05 BST
    UK2
  4. Tender notice published
    17 Sept 2025, 09:22 BST
    UK4
  5. Published value updated to £1,770,000
    17 Sept 2025, 09:22 BST
    was £1,600,000
  6. Status changed to active
    17 Sept 2025, 09:22 BST
  7. Deadline published: 17 Oct 2025, 12:00 BST
    17 Sept 2025, 09:22 BST
  8. Tender notice published
    17 Sept 2025, 09:48 BST
    UK4
  9. Contract award notice published
    6 Jan 2026, 10:52 GMT
    UK6
  10. Status changed to complete
    6 Jan 2026, 10:52 GMT
  11. Contract signature expected
    16 Jan 2026, 23:59 GMT
    scheduled
  12. Contract details notice published
    28 May 2026, 14:06 BST
    UK7
Published amendments (1)

Updated the optional potential extension period from 2 years to 3 years.

Routine re-releases (7)
  • 2025-09: 1 release · 17 Sept 2025
  • 2025-06: 2 releases · 3 Jun 2025, 3 Jun 2025
  • 2025-05: 1 release · 23 May 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,729,5291 award exc. VAT
Bids received 97 from SMEs
Contracts signed 1latest 28 May 2026
Awarded toValueDateStatus
The Advocacy PeopleSMELot 2 Integrated Statutory Advocacy Services1 Apr 2026 – 31 Mar 2031 · up to 31 Mar 2032Extensions: After the initial 5 year contract period there will be an optional 1 year available, providing the total term of 6 years. · Options: Options by permissible variations£1,729,5296 Jan 2026Awarded

Contracts

  • Integrated Statutory Advocacy Services · The Advocacy PeopleSME

    Signed
    28 May 2026
    Value
    £1,729,529
    Period
    28 May 2026 – 31 Mar 2031 · up to 31 Mar 2032 with extensions
    Status
    active
    Extensions
    An optional one year extension is permitted
    Options
    Options by agreed contract variation if there is a future commissioning requirement for services such as rule 1.2 assessments
    3 agreed KPIs: Outcome 1 · Outcome 2 · Outcome 3
    • Outcome 1, Residents have ready access to information in respect of advocacy services and the levels of service that are available in their particular circumstances
    • Outcome 2, Residents have a greater understanding of the care, support and health care planning systems, their right to information, to be involved, to be heard, to help them make informed choices and live independently
    • Outcome 3, Residents have greater capacity and skills to articulate their needs, with or without the assistance of an Advocate and negotiate arrangements to meet their care, support and health

Bid statistics published by the authority

BidsSMEVCSEValid bid range
9final-stage tenders71—

Contracting authority & participating public bodies

London Borough of Hillingdon

Contracting authorityPublic authority - sub-central government GB-PPON: PHZZ-4724-NYPH Civic Centre, Uxbridge, London, UB8 1UWContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • THE ADVOCACY PEOPLEAwarded supplierGB-CHC: 1080679GB-COH: 03963421 Rock House, Hastings, South East, TN34 1DTContact email

Official documents & specifications (8)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsAll tender documents are available via the tender portal: https://supplierlive.proactisp2p.com (the Portal)

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender