Official UK procurement notice
IT Asset Management Solution
Authority: THE UNIVERSITY OF BIRMINGHAM (Education)
What is being bought
Published requirement descriptionProcurement of IT asset management solutions
There are three elements to this:
- IT Asset Management (ITAM) solution which includes Hardware Asset Management (HAM)
- Software Asset Management (SAM)
- Discovery tool
CPV: IT services: consulting, software development, Internet and support
The lotProcurement structure
single lot · no lot value publishedLot #1An exercise was completed to determine how to source the IT Asset Management Solution…
An exercise was completed to determine how to source the IT Asset Management Solution and the the direct model was preferred over a reseller option.
ServiceNow was determined to be the supplier to fully meet the requirements.
There is an existing contract with an expiry date of 31 July 2025 and the ITAM will be aligned with the existing contract with a co-termination date. Additional information: Traditionally, asset management solutions can only monitor usage and licenses for software that is installed on a device. ServiceNow will do this, but will also monitor SaaS applications accessed via a browser and the platform has extensive functionality for monitoring and managing SaaS usage. This will give insights into which SaaS applications are being used, and by whom which could flag any GDPR issues or any overlapping software. License management of SaaS applications should bring a reduction in costs and allow for better license management. Any over licensing will be flagged up either from built in integrations or using APIs.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 4 Dec 2023, 16:27 GMT
- Last source update
- 4 Dec 2023, 16:27 GMT
- Authority reference
FP12067/23- FTS notice number
2023/S 000-035700- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-042190Find a Tender
- Why no open competition
- The procurement falls outside the scope of application of the directive
- Published justification
The decision to choose ServiceNow is because it is the sole comprehensive source for our requirements
ServiceNow allows us to monitor the usage of Software-as-a-service (SAAS) applications which is a capability not seen by other products.
Publisher note: Alternative Procurement contact is K.Samsonik@bham.ac.uk
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| ServiceNow | — | — | Awarded |
Contracts
Contract 035700-2023-1 · ServiceNow
- Signed
- 4 Dec 2023
- Value
- —
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| An exercise was completed to determine how to source the IT Asset Management Solution… | — | — | — | £0 – £542,000 |
| Whole notice | — | — | — | £0 – £542,000 |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- University of BirminghamReview body
Bidders & participating suppliers
1 commercial party on the notice- ServiceNow UK LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.