Find a TenderClosed
Published 8 Jan 2024, 15:32 GMT

Official UK procurement notice

IT Service Management System

Official notice

Authority: Herefordshire and Worcestershire Health & Care NHS Trust (Central government)

ServicesOpen procedure
Budget not disclosedValue not published
Submissions closed 9 Feb 2024

What is being bought

Published requirement description

Provision of an IT Service Management System for Herefordshire & Worcestershire Health & Care NHS Trust

CPV: Helpdesk and support services

The lotProcurement structure

single lot · no lot value published
Lot #1Provision of an IT Service Management System for Herefordshire & Worcestershire Health…Renewal

Provision of an IT Service Management System for Herefordshire & Worcestershire Health & Care NHS Trust.<br/><br/>This opportunity is available to view on Atamis e-tendering system. <br/>If you are not registered on the Atamis e-tendering portal please follow this welcome link to register:<br/>health-family.force.com/S/Welcome ↗<br/>Please also see the below link to the supplier user guide:<br/>services.atamis.co.uk/docs/Supplier_User_G… ↗<br/>to support you in your tender submission.

Delivery: West Midlands
Extensions: Initial term 60 months with 5 x 12 months optional extension period.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation1
  • Suitability

    as stated in the tender documents

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes
First published
8 Jan 2024, 15:32 GMT
Last source update
8 Jan 2024, 15:32 GMT
Award evaluation window
9 Feb 2024 – …
Authority reference
T.HACW.052
FTS notice number
2024/S 000-000547
Classification (CPV)
Helpdesk and support services
Delivery area
West Midlands (UKG12)
Official registry OCID
ocds-h6vhtk-042b73 Find a Tender

Publisher note: 1. Log in to the Supplier portal of https://health-family.force.com/s/welcome<br/>2. Locate the opportunity using "finding opportunities" searching for contract reference C233407.<br/>3. Click on the project title and "Register Interest".<br/>4. You will then be able to access the tender details via the "My Proposals & Quotes" page.

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated

Tender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗

Submission deadline
9 Feb 2024, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
9 Feb 2024, 14:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

8 Jan 2024 → 1 May 2024 · 4 dates
  1. Notice published
    8 Jan 2024, 15:32 GMT
  2. Submission deadline
    9 Feb 2024, 12:00 GMT
  3. Bids opened
    9 Feb 2024, 14:00 GMT
  4. Bids must remain valid until
    1 May 2024, 23:59 BST

Contracting authority & participating public bodies

Herefordshire and Worcestershire Health & Care NHS Trust

Contracting authorityCentral GovernmentBody governed by public lawHealth 2 Kings Court, Charles Hastings Way, Worcester, West Midlands, WR5 1JRContact email Published organisation website ↗

Dispute resolution & review bodies

  • NHS England MidlandsReview body Glenfield, Leicester

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria