Find a TenderClosedTender notice
Published 16 Sept 2026, 07:02 BST

Official UK procurement notice

Laboratory Equipment and Maintenance Services Framework – Lots 1 and 2

Official notice

Authority: United Utilities Water Limited (Public body)

Framework agreement2 lotsGoodsCompetitive flexible procedureAbove thresholdUtilitiesSME suitable
Framework ceiling (notional)£20,750,000total for 2 lots · framework ceiling, not attributable revenue
Submissions closed 12 Oct 2026
Lots 2see the lot list below
Framework period 5 yrsends 31 Dec 2031 · up to 31 Dec 2034 with extensions · starts 1 Jan 2027

What is being bought2 lots · detail below

Published requirement description

United Utilities is seeking to establish a multi-supplier framework agreement for the supply of laboratory equipment and associated maintenance services. The Framework will support regulatory, operational and investigative laboratory testing requirements. Lot 1 – Laboratory Equipment Supply, Installation, Warranty and Lifecycle Support: supply, delivery, installation, commissioning, warranty and associated lifecycle support for new and replacement laboratory equipment. Lot 2 – Laboratory Equipment Maintenance, Repair and Lifecycle Support: planned preventative maintenance, reactive maintenance and repair, service-tier support, spare parts, lifecycle support and associated service-level requirements for laboratory equipment assets. The Framework will operate for an initial term of four years, with options to extend by up to a further four years.

  • How the procedure runs: United Utilities Water Limited is conducting a competitive flexible procedure to establish a multi-supplier framework agreement for Laboratory Equipment and Maintenance Services. The procurement is divided into two Lots. Bidders may submit a Tender for Lot 1, Lot 2 or both Lots. Each Lot will be evaluated and awarded separately in accordance with the relevant Lot-specific tender documents. Lot 1 – Equipment Supply, Replacement & Warranty Lot 1 covers the supply of new and replacement laboratory equipment, including associated installation, commissioning, training, handover, warranty support and lifecycle information during the warranty period. Specific equipment requirements will be defined at call-off mini-competition stage. Lot 2 – Maintenance, Repair & Lifecycle Support Lot 2 covers planned maintenance, reactive maintenance, repairs, parts and post-warranty lifecycle support for laboratory equipment and instrumentation. Initial Tenders will be evaluated against the published award criteria and evaluation methodology in the ITN and associated tender documents. United Utilities may conduct clarification sessions and invite revised submissions, including a best and final offer, in accordance with the ITN. No minimum spend or volume is guaranteed under the Framework

CPV: Checking and testing apparatus · Laboratory, optical and precision equipments (excl. glasses) · Repair and maintenance services of gas meters · Repair and maintenance services of measuring apparatus · Repair and maintenance services of measuring, testing and checking apparatus · Repair and maintenance services of testing apparatus · Repair and maintenance services of water meters

How this framework works

From the published notice
Type
Closed framework
Call-offs
call-offs may be awarded directly or by further competition
Framework period
5 yrs · up to 8 yrs from 1 Jan 2027
Published description of the framework

United Utilities will establish a multi-supplier framework agreement comprising two Lots: Lot 1: supply, installation, commissioning, warranty and lifecycle support for laboratory equipment. Lot 2: planned and reactive maintenance, repair, spare parts and post-warranty lifecycle support for laboratory equipment. The framework will operate for an initial term of four years, with options to extend for a further four years, up to a maximum total term of eight years. No minimum spend or volume is guaranteed. Suppliers may be appointed to one or both Lots. United Utilities intends to appoint up to ten suppliers to Lot 1 and up to five suppliers to Lot 2. Call-off contracts will be awarded in accordance with the framework terms and the call-off procedure set out in the procurement documents.

Lots and requirements (2)Procurement structure

2 lots · all with a published value · same evaluation weights on every lot
Lot #1Laboratory Equipment Supply, Replacement & WarrantyRenewal 5 yrsSMEPublished value£15,800,000

Lot 1 covers the supply of new and replacement laboratory equipment, including associated installation, commissioning, training, handover, warranty support and lifecycle information during the warranty period. The scope is intentionally broad at framework level to ensure United Utilities can access appropriate laboratory equipment and instrumentation as testing requirements evolve. Specific equipment requirements will be defined at call-off mini-competition stage

Contract period: 1 Jan 2027 – 31 Dec 2031 (5 yrs) · up to 31 Dec 2034 with extensionsValue: £15,800,000 exc. VAT · £19,000,000 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: The framework may be used for additional purchases of new and replacement laboratory equipment, warranty services and associated lifecycle support within the scope of Lot 1 during the framework term, subject to the terms of the framework agreement · The framework agreement has an initial term of four years, with the option to extend for two further periods of two years each, up to a maximum total term of eight years
Lot #2Maintenance, Repair & Lifecycle SupportRenewal 5 yrsSMEPublished value£9,000,000

Lot 2 covers planned maintenance, reactive maintenance, repairs, parts and post-warranty lifecycle support for laboratory equipment and instrumentation. Lot 2 is intended to provide a structured route for maintaining laboratory assets once they are outside warranty, or where a maintenance requirement is otherwise required. The purpose of Lot 2 is to improve service resilience, asset availability, lifecycle visibility and commercial control across the laboratory equipment estate

Contract period: 1 Jan 2027 – 31 Dec 2031 (5 yrs) · up to 1 Oct 2034 with extensionsValue: £9,000,000 exc. VAT · £10,800,000 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: The framework may be used for additional planned and reactive maintenance, repairs, parts and post-warranty lifecycle support within the scope of Lot 2 during the framework term, subject to the terms of the framework agreement · The framework agreement has an initial term of four years, with the option to extend for two further periods of two years each, up to a maximum total term of eight years

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Technical: 60%
  • Commercial: 40%
Published award criteria (2)
  • Technical: Technical evaluation will be undertaken in accordance with the Lot 1 evaluation methodology set out in the ITN and associated tender documents. Tenderers must demonstrate their ability to supply, install, commission and support laboratory equipment in accordance with the required specifications, including warranty and lifecycle requirements. Tenderers must achieve the stated minimum technical threshold
  • Commercial: Commercial evaluation will be undertaken in accordance with the Lot 1 Pricing Workbook and the ITN. The evaluation includes unit prices, five-year lifecycle cost, spare-parts discounts and volume rebates, using the published scoring methodology and weightings
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
  • “Laboratory Equipment and Maintenance Services Framework – Lots 1 and 2” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Goods
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Utilities
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
16 Sept 2026, 07:02 BST
Last source update
16 Sept 2026, 07:02 BST
Award evaluation window
Submission end – 4 Dec 2026
Authority reference
PRO005014
FTS notice number
2026/S 000-087536
Latest notice
Tender notice (UK4)
Classification (CPV)
Checking and testing apparatusLaboratory, optical and precision equipments (excl. glasses)Repair and maintenance services of gas metersRepair and maintenance services of measuring apparatusRepair and maintenance services of measuring, testing and checking apparatusRepair and maintenance services of testing apparatusRepair and maintenance services of water meters
Delivery area
UK
Official registry OCID
ocds-h6vhtk-06fa9e Find a Tender
How it runs

United Utilities Water Limited is conducting a competitive flexible procedure to establish a multi-supplier framework agreement for Laboratory Equipment and Maintenance Services. The procurement is divided into two Lots. Bidders may submit a Tender for Lot 1, Lot 2 or both Lots. Each Lot will be evaluated and awarded separately in accordance with the relevant Lot-specific tender documents. Lot 1 – Equipment Supply, Replacement & Warranty Lot 1 covers the supply of new and replacement laboratory equipment, including associated installation, commissioning, training, handover, warranty support and lifecycle information during the warranty period. Specific equipment requirements will be defined at call-off mini-competition stage. Lot 2 – Maintenance, Repair & Lifecycle Support Lot 2 covers planned maintenance, reactive maintenance, repairs, parts and post-warranty lifecycle support for laboratory equipment and instrumentation. Initial Tenders will be evaluated against the published award criteria and evaluation methodology in the ITN and associated tender documents. United Utilities may conduct clarification sessions and invite revised submissions, including a best and final offer, in accordance with the ITN. No minimum spend or volume is guaranteed under the Framework

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free · 5–10 minutes
Appointment period ends
12 Oct 2026, 18:00 BST
Clarification deadline
30 Sept 2026, 18:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

16 Sept 2026 → 1 Jan 2027 · 5 dates
  1. Tender notice published41 days ago
    16 Sept 2026, 07:02 BST
  2. Clarification questions by27 days ago
    30 Sept 2026, 18:00 BST
  3. Admission / appointment period ends15 days ago · period end, not a bid countdown
    12 Oct 2026, 18:00 BST
  4. Today
    27 Oct 2026
  5. Award decision expected byin 38 days
    4 Dec 2026, 23:59 GMT
  6. Contract startsin 65 days
    1 Jan 2027

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    16 Sept 2026, 07:02 BST
    UK4

Contracting authority & participating public bodies

United Utilities Water Limited

Contracting authorityPrivate utility GB-PPON: PVVB-5589-BWHX Lingley Mere Business Park, Warrington, North West, WA5 3LPContact name, email, phone

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender