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Find a TenderAwardedContract details notice
Published 3 Sept 2025, 15:09 BST

Official UK procurement notice

Managed Neutral Vendor Serices

Official notice

Authority: East Of England NHS Collaborative Hub c/o West Suffolk NHS Foundation Trust (Central government)·Consortium: 2 public authorities

Framework agreementServicesOpen procedureAbove thresholdSME suitable
Sectors: Medical Devices & Pharma (33)Industrial machinery (42)Construction & Civil Engineering (45)
+2 moreAdministration, defence and social security services (75)Health & Social Care (85)
 Delivery: UK
Framework ceiling (notional)£80,000,000framework ceiling, not attributable revenue
Submissions closed 3 Oct 2025awarded 28 Nov 2025
Awarded to AGITO Medical A/S +7 more
Framework period 4 yrsends 1 Jan 2030 · starts 2 Jan 2026

What is being bought

Published requirement description

The main objective of this Framework Agreement is to provide a compliant route to market for Managed Neutral Vendor Services providers, to provide a holistic approach to the provision of the day-to-day service provision, service management responsibilities and functions. Acting as a strategic method for improving service operations and cutting expenses, minimising the risk of exposure to Beneficiaries of the Framework and ensuring value for money on all managed service requirements.

Services delivered under the Framework will capture and deliver all elements typically and specifically involved and/or associated with neutral vendor and fully managed services.

The resulting framework was conducted under the Procurement Act 2023 with a length of 4 years.

CPV: Administrative healthcare services · Cardiology services · Cardiology services or pulmonary specialists services · Decontamination equipment · Dermatology services · Diagnostic supplies · Diagnostics and radiodiagnostic devices and supplies · Endoscopy, endosurgery devices · Hospital and related services · Hospital services · Hospital support services · Medical hospital services · +9 more

How this framework works

From the published notice
Type
Open framework
Call-offs
every call-off is a further competition among the appointed suppliers
Bids received
11 bids received · 10 suppliers appointed
Framework period
4 yrs from 2 Jan 2026
Supplier levy on call-offs (max %)
1% of call-off value · Activity Based Income will be charged at 1%
Who may buy through it

This Framework is available to a wide range of public sector and publicly funded organisations across the United Kingdom, Crown Dependencies and British Overseas Territories. Eligible users include:

All NHS bodies, Integrated Care Boards, GP practices, GP federations, and wholly owned subsidiaries

Central Government departments, non-ministerial departments, executive agencies and Non-Departmental Public Bodies (NDPBs)

Local Authorities and associated public bodies

Publicly funded education providers, including schools, academies, colleges and universities

Emergency services, such as Police and Fire and Rescue

Registered Charities, social enterprises, and independent organisations working on behalf of the public sector

Any organisation classified as a Contracting Authority under UK procurement legislation

Any public body listed on GOV.UK or the Office for National Statistics (ONS) public sector classifications

Successor bodies to any of the above are also eligible to use this Framework

Published description of the framework

Contracts will be awarded by running a mini-competition between suppliers appointed to the framework.

At call-off stage, Contracting Authorities may set out their local requirements, provided these remain within the scope and terms of the framework and contracts will be awarded based on the criteria set out in the mini-competition documentation.

Prices are based on a maximum management percentage fee submitted by suppliers at tender stage. These fees are the ceiling rate and any final prices must remain within this limit and may be further refined through mini-competition where appropriate.

The lotProcurement structure

single lot · value published
Lot #1Awarded 4 yrsSMEPublished value£80,000,000
Contract period: 2 Jan 2026 – 1 Jan 2030 (4 yrs)Value: £80,000,000 exc. VAT · £96,000,000 inc. VAT
Eligibility: SME eligible
33124000 Diagnostics and radiodiagnostic devices and supplies33124130 Diagnostic supplies33168000 Endoscopy, endosurgery devices33181000 Renal support devices33181500 Renal consumables33910000 Pathology dissection instruments and supplies

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 30%Social value: 10%
Published sub-criteria (3)
  • Technical: 60%
  • Pricing: 30%
  • Social Value: 10%
Published award criteria (3)
  • Social Value
  • Technical
  • Pricing
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
  • “Managed Neutral Vendor Serices” is a framework: the contest is a place on its panel, not a single contract: each call-off is a further competition, so the pricing contest starts after appointment.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
This Framework is available to a wide range of public sector and publicly funded organisations across the United Kingdom, Crown Dependencies and British Overseas Territories. Eligible users include: All NHS bodies, Integrated Care Boards, GP practices, GP federations, and wholly owned subsidiaries Central Government departments, non-ministerial departments, executive agencies and Non-Departmental Public Bodies (NDPBs) Local Authorities and associated public bodies Publicly funded education providers, including schools, academies, colleges and universities Emergency services, such as Police and Fire and Rescue Registered Charities, social enterprises, and independent organisations working on behalf of the public sector Any organisation classified as a Contracting Authority under UK procurement legislation Any public body listed on GOV.UK or the Office for National Statistics (ONS) public sector classifications Successor bodies to any of the above are also eligible to use this Framework
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
3 Sept 2025, 15:09 BST
Last source update
28 Jan 2026, 09:18 GMT
Award evaluation window
Submission end – 10 Nov 2025
FTS notice number
2025/S 000-053607
Latest notice
Contract details notice (UK7)
Classification (CPV)
Administrative healthcare servicesCardiology servicesCardiology services or pulmonary specialists servicesDecontamination equipmentDermatology servicesDiagnostic suppliesDiagnostics and radiodiagnostic devices and suppliesEndoscopy, endosurgery devicesHospital and related servicesHospital services
+11 moreHospital support servicesMedical hospital services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-059355 Find a Tender
Review and risk notes
Risks
  1. Higher utilisation of the framework agreement than planned, where the contract value is achieved earlier than the expiry of the framework. The framework can be terminated.
  2. Where the scope/specification of the framework is no longer relevant to the services being provided, the framework could be terminated early to allow for re-tender.

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated
Appointment period ends
3 Oct 2025, 12:00 BST
Clarification deadline
17 Sept 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Supplier levy on call-offs (max %)
call-off levy · 1% of call-off value · Activity Based Income will be charged at 1%
Detailed submission instructions & authority contactsFrom official release

The Authority is utilising an electronic Tendering system (“E-Tendering Portal”) to manage this procurement and communicate with Tenderers. Accordingly, there will be no hard copy documents issued to Tenderers and all communications with the Authority, including the submission of Tender responses, will be conducted solely via the following link: health-family.force.com/s/Welcome ↗

Please search project reference: C383187 on the Atamis e-tendering portal.

Timeline

3 Sept 2025 → 28 Jan 2026 · 8 dates
  1. Tender notice published
    3 Sept 2025, 15:09 BST
  2. Clarification questions by
    17 Sept 2025, 12:00 BST
  3. Admission / appointment period ends388 days ago · period end, not a bid countdown
    3 Oct 2025, 12:00 BST
  4. Award decision expected by350 days ago
    10 Nov 2025, 23:59 GMT
  5. Assessment summaries sent326 days ago
    5 Dec 2025
  6. Standstill ends314 days ago
    16 Dec 2025, 23:59 GMT
  7. Contract starts298 days ago
    2 Jan 2026
  8. Latest notice published271 days ago
    28 Jan 2026, 09:18 GMT

Notice history

6 events · 3 releases on Find a Tender · since 3 Sept 2025
  1. Tender notice published
    3 Sept 2025, 15:09 BST
    UK4
  2. Contract award notice published
    5 Dec 2025, 14:32 GMT
    UK6
  3. Status changed to complete
    5 Dec 2025, 14:32 GMT
  4. Buyer details updated
    5 Dec 2025, 14:32 GMT
  5. Contract signature expected
    17 Dec 2025, 23:59 GMT
    scheduled
  6. Contract details notice published
    28 Jan 2026, 09:18 GMT
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 101 award · see the list ↓
Bids received 117 from SMEs
Named bidders 11published on the award notice
Contracts signed 1latest 4 Jan 2025
Awarded toValueDateStatus
AGITO Medical A/S, ALTHEA UK AND IRELAND LIMITED, ALXR LIMITEDSME, AVENSYS UK LTD, Chrystal Medical LimitedSME, DIAVERUM FACILITIES MANAGEMENT LIMITED +4 more2 Jan 2026 – 1 Jan 2030£80,000,00028 Nov 2025Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
11final-stage tenders70—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

2 public bodies on the notice

East Of England NHS Collaborative Hub c/o West Suffolk NHS Foundation Trust

Contracting authorityPublic authority - central government GB-PPON: PXMB-9766-NLTH Victoria House, Camlife, Cambridge Road, Fulbourn, East of England, CB21 5XAContact email

Consortium members and other public bodies

Framework contractors & participating bidders

11 commercial parties on the notice · 10 awarded
  • ALXR LIMITEDFramework contractorGB-COH: 11854530GB-PPON: PPGV-9347-NPYX 109 Coleman Road, Leicester, East Midlands, LE5 4LEContact email
  • AVENSYS UK LTDFramework contractorGB-COH: 05320267GB-PPON: PWCH-7613-YWZW C/O Perrigo Consultants, Anglo House, Worcester Road, Stourport-On-Severn, West Midlands, DY13 9AWContact email
  • Agito Medical A/SFramework contractorGB-PPON: PDHT-5313-JNZV Bejlerholm 3b, Nørresundby, DK, 9400, DKContact email
  • CHRYSTAL MEDICAL LIMITEDFramework contractorGB-COH: 08551486GB-PPON: PGLZ-6336-DVVX 500 Styal Road, Manchester, North West, M22 5HQContact email
  • DIAVERUM FACILITIES MANAGEMENT LIMITEDFramework contractorGB-COH: 06615243GB-PPON: PRWP-4172-TBGM 22-24 Upper Marlborough Road Blenheim Gate, St Albans, East of England, AL1 3ALContact email
  • ERGEA UK AND IRELAND LIMITEDFramework contractorGB-COH: 04328629GB-PPON: PJRJ-3141-RMDN Unit 4 Ely Road, Reading, South East, RG7 4BQContact email
  • FUJIFILM Healthcare UK LtdFramework contractorGB-COH: 03218117GB-PPON: PNWH-3544-WJTZ Fujifilm House, Whitbread Way, Bedford, East of England, MK42 0ZEContact email
  • GENMED.ME LIMITEDFramework contractorGB-COH: 06045647GB-PPON: PCYQ-4995-QXGX Genmed House, Unit 1 Lakeside Court, Cwmbran, Wales, NP44 3GAContact email
  • MEDECON HEALTHCARE UK LIMITEDFramework contractorGB-COH: 06584490GB-PPON: PNMX-4797-MMMM Unit 9 Ridgeway Drakes Drive, Aylesbury, South East, HP18 9BFContact email
  • MOBILE MEDICAL DIAGNOSTICS LTDBidder / tendererGB-COH: 12867045GB-PPON: PVDQ-9481-LWDH 4th Floor 205 Regent Street, London, London, W1B 4HB
  • SIEMENS HEALTHCARE LIMITEDFramework contractorGB-COH: 09567186GB-PPON: PHXB-2181-NBXD Park View, Watchmoor Park, Camberley, South East, GU15 3YLContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender