Official UK procurement notice
Mental Health Community Support
Authority: Tameside Metropolitan Borough Council (Local council)
Sectors: Health & Social Care (85) Delivery: North West (UKD)
Published estimate£1,400,000≈ £280k / year · £1,400,000 inc. VAT · 1 value update
Submissions closed 20 Oct 2025awarded 6 Jan 2026
Awarded to Icare Solutions Stockport Limited
Contract term 5 yrsends 30 Mar 2031 · up to 31 Mar 2033 with extensions · starts 31 Mar 2026
What is being bought
Published requirement descriptionThe Service will provide community-based support for people recovering from mental ill-health. It will play a key role in linking them with existing community networks and opportunities. The Service will be available to people 18 to 65 years of age receiving mental health services under the Care Act Eligibility Guidance in that: each person has eligible needs and each person is ordinarily resident in the borough of Tameside.
The service will incorporate a delivery model encompassing the following key areas
- Community recovery
- Short term intensive support following hospital discharge
- Crisis support
The Service will operate a model based on the principles of recovery, reablement and habitation, aimed at supporting people recovering from mental ill-health to move through the service by providing the opportunity and confidence to regain some of the skills lost as a consequence of mental ill health.
The support will enable people to regain or learn new skills to help maintain long term independence and confidence to gain or retain employment, carry out activities and develop relationships that give their lives purpose and meaning, with a focus on promoting choice, control, independent living, social inclusion and wellbeing.
CPV: Health and social work services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£1,400,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored
Published sub-criteria (9)
- Experience: 10%
- Contract Management - Person Centred Support and Demand: 10%
- Workforce: 10%
- Outcomes: 10%
- Voice of the Individual: 5%
- Case Study: 5%
- Price: 30%
- Social Value (Quantitative): 10%
- Social Value (Qualitative): 10%
Published award criteria (9)
- Experience: Using examples from practice, detail how your Organisation has the expertise, experience, values and infrastructure to deliver Mental Health Community Support in Tameside. We will be considering, amongst other things: • Experience of service delivery, with a focus on person-centred, asset-based approaches • Leadership model and staffing structure you will implement to support delivery in Tameside (including deliverable hours) Monitoring/achieving identified outcomes
- Contract Management - Person Centred Support and Demand: Using examples from practice, detail how you will work with the Council to manage change across the contract term in relation to need, whilst ensuring activities and support are not disrupted? We will be considering, amongst other things, how you will: • Effective communication and reporting • Deliver person and community centred support • Manage demand and workforce issues • Support people with a range of, often fluctuating, needs within the resource available.
- Workforce: Staff consistency, retention and skills in understanding Mental Health are important to individuals who use this service. As a Mental Health provider, we know you face particular challenges when recruiting, inducting and retaining staff. With reference to examples from practice, please detail: a) Your organisational approach to recruiting and retaining great staff? b) How you will have in place an appropriately valued, trained and competent workforce to support people with varying levels of need?
- Outcomes: The service will have a focus on the delivery of a reablement, recovery and least restrictive practice model. What do you see as the benefits of this and how will you ensure individual outcomes are achieved in the delivery of this contract? We will be taking into consideration amongst other things: • Understanding of principles of reablement and demonstration as to how this will be implemented in the contract • Recognition of the challenges and risk in supporting step up/step down and supporting an individual to maintain their identity and independence • Examples of practice in delivering proactive, creative and innovative care, and working to support individuals with highly complex needs including personality disorders / substance misuse / dual diagnosis (this reference is not exhaustive)
- Voice of the Individual: How will you take measures to ensure Individuals who use the service have a voice in the day-to-day delivery, that stimulates coproduction and demonstrates clear and committed work to embedding this in practice?
- Case Study: Detail a case study that demonstrates your organisational approach to supporting an individual on their supported journey. Use examples where you have achieved positive outcomes in challenging circumstances i.e. safeguarding, behaviours that challenge, legal frameworks and fluctuating capacity. We will be taking into consideration, amongst other things: • Evidence based outcomes monitoring • Communication • Partnership working • MCA guidance • Risk management
- Social Value (Quantitative)
- Social Value (Qualitative)
- Price
What this means for your bid
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 29 Sept 2025, 13:00 BST
- Last source update
- 13 Feb 2026, 10:03 GMT
- Award evaluation window
- Submission end – 5 Jan 2026
- Authority reference
DN792206- FTS notice number
2025/S 000-060503- Accelerated
- Light touch contract
- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05a3ffFind a Tender
How it was run
Official noticeRun through: ProContract (Due North) · Who buys & how to bid on ProContract
Access & registration note: Free · short registration with manual review; public opportunity list
- Submission deadline
- 20 Oct 2025, 12:00 BST
- Clarification deadline
- 10 Oct 2025, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Detailed submission instructions & authority contactsFrom official release
Timeline
29 Sept 2025 → 31 Mar 2026 · 9 dates- Planning notice published393 days ago29 Sept 2025, 13:00 BST
- Tender notice published393 days ago29 Sept 2025, 13:42 BST
- Next notice expected391 days ago30 Sept 2025, 23:59 BST
- Clarification questions by382 days ago10 Oct 2025, 12:00 BST
- Submission deadline372 days ago20 Oct 2025, 12:00 BST
- Award decision expected by294 days ago5 Jan 2026, 23:59 GMT
- Assessment summaries sent293 days ago7 Jan 2026
- Latest notice published256 days ago13 Feb 2026, 10:03 GMT
- Contract starts210 days ago31 Mar 2026, 00:00 BST
Notice history
9 events · 5 releases on Find a Tender · since 29 Sept 2025- Planned procurement notice published29 Sept 2025, 13:00 BSTUK3
- Planned procurement notice published29 Sept 2025, 13:17 BSTUK3
- Published value updated to £1,400,00029 Sept 2025, 13:17 BSTwas £200,000
- Tender notice published29 Sept 2025, 13:42 BSTUK4
- Status changed to active29 Sept 2025, 13:42 BST
- Contract award notice published7 Jan 2026, 16:26 GMTUK6
- Status changed to complete7 Jan 2026, 16:26 GMT
- Contract signature expected19 Jan 2026, 23:59 GMTscheduled
- Contract details notice published13 Feb 2026, 10:03 GMTUK7
Published amendments (1)
The total value including VAT was Updated
Routine re-releases (5)
- 2025-09: 2 releases · 29 Sept 2025, 29 Sept 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value £1,400,0001 award exc. VAT
Bids received 1313 from SMEs
Contracts signed 1latest 12 Feb 2026
| Awarded to | Value | Date | Status |
|---|---|---|---|
| Icare Solutions Stockport LimitedSME1 Apr 2026 – 31 Mar 2031 · up to 31 Mar 2033Extensions: Extension options: For two years Expiry Date: 31/12/2033 | £1,400,000 | 6 Jan 2026 | Awarded |
Contracts
Mental Health Community Support · Icare Solutions Stockport LimitedSME
- Signed
- 12 Feb 2026
- Value
- £1,400,000
- Period
- 1 Apr 2026 – 31 Mar 2031 · up to 31 Mar 2033 with extensions
- Status
- active
- Extensions
- Optional 2 year
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 13final-stage tenders · 33 at stage one | 13 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- ICARE SOLUTIONS STOCKPORT LIMITEDAwarded supplier
Official documents & specifications (9)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Planned procurement notice Planned procurement notice on Find a Tender
- Planned procurement notice Planned procurement notice on Find a Tender