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Find a TenderAwarded without competition
Published 29 May 2026, 09:40 BST

Official UK procurement notice

Mobile and Fixed Line Telephony Services

Official notice

Authority: Caerphilly County Borough Council (Local council)

ServicesAward procedure without prior publication of a call for competition
Sectors: Radio, television, communication, telecommunication and related equipment (32)Repair & Maintenance (50)Postal and telecommunications services (64) Delivery: Wales (UKL16)
Awarded value£949,572published contract · exc. VAT
Awarded 26 May 2026no call for competition
Awarded to Virgin Media Business Ltd

What is being bought

Published requirement description

The Council has awarded a contract for the provision of mobile and fixed telephony services via a direct call-off from the Crown Commercial Service (CCS) Network Services framework.

The services support critical corporate and frontline operations, including high-volume inbound contact, out-of-hours provision, and mobile connectivity for approximately 3,500 staff.

The award ensures continuity of service, delivers value for money, and aligns mobile and fixed telephony under a single supplier group, reducing operational risk and improving service efficiency.

CPV: Mobile telephones · Mobile-telephone services · Repair and maintenance services of line telephony and line telegraphy equipment · Repair and maintenance services of line telephony equipment · Telephone equipment · Telephone network maintenance services

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: Wales · Caerphilly CBC
Extensions: The contract includes the option to procure additional services, licences, connections, devices, and associated telephony features as required throughout the contract term. This may include scaling mobile connections, extending fixed telephony capacity, and incorporating new technologies or service enhancements to meet evolving operational and service delivery needs.
32250000 Mobile telephones32550000 Telephone equipment50334000 Repair and maintenance services of line telephony and line telegraphy equipment50334100 Repair and maintenance services of line telephony equipment50334110 Telephone network maintenance services64212000 Mobile-telephone services

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Award procedure without prior publication of a call for competition
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
29 May 2026, 09:40 BST
Last source update
29 May 2026, 09:40 BST
Authority reference
CCBC/PROC335/26/JT
FTS notice number
2026/S 000-050612
Classification (CPV)
Mobile telephonesMobile-telephone servicesRepair and maintenance services of line telephony and line telegraphy equipmentRepair and maintenance services of line telephony equipmentTelephone equipmentTelephone network maintenance services
Delivery area
Wales (UKL16)
Official registry OCID
ocds-h6vhtk-06a859 Find a Tender
Why no open competition
The procurement falls outside the scope of application of the directive
Published justification

This contract has been awarded via a direct call-off under the Crown Commercial Service (CCS) Network Services framework, which was established in compliance with the Public Contracts Regulations 2015. As competition was undertaken at framework level, this procurement does not require separate publication in the Official Journal of the European Union (OJEU).

Publisher note: (WA Ref:165735)

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £949,5721 contract exc. VAT
Bids received 1
Contracts signed 1latest 26 May 2026
Awarded toValueDateStatus
Virgin Media Business Ltd£949,572 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids · 1 electronic · 1 from abroad0——

Contracting authority & participating public bodies

Caerphilly County Borough Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Penallta House, Tredomen Park, Ystrad Mynach, Hengoed, Wales, CF82 7PGContact name, email, phone

Dispute resolution & review bodies

  • High CourtReview body LondonContact phone

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.